Description of a telehealth mental health programme in the framework of the COVID-19 pandemic in Colombia.
Rev Colomb Psiquiatr (Engl Ed)
; 53(2): 165-174, 2024.
Article
em En, Es
| MEDLINE
| ID: mdl-39129091
ABSTRACT
BACKGROUND:
A telehealth mental health programme was designed at the LivingLab of the Faculty of Medicine of the Universidad de Antioquia [University of Antioquia].OBJECTIVES:
To describe the development and operation of the programme and evaluate the satisfaction of the patients treated during the COVID-19 pandemic in 2020 and 2021.METHODS:
Descriptive study that details the development of the programme. Data were extracted from medical records to describe the patients who were treated. A satisfaction scale was applied to a random sample and the data were summarised with descriptive statistics.RESULTS:
In March 2020 and August 2021, 10,229 patients were treated, with 20,276 treated by telepsychology and 4,164 by psychiatry, 1,808 by telepsychiatry and 2,356 by tele-expertise, with a total of 6,312 visits. The most frequent diagnoses were depressive (36.8%), anxiety (12.0%), and psychotic (10.7%) disorders. Respondents were satisfied to the point that more than 93% would recommend it to another person.CONCLUSIONS:
The LivingLab telehealth mental health programme allowed for the care of patients with mental health problems and disorders in Antioquia during the first two years of the COVID-19 pandemic, and there was a high degree of satisfaction among the beneficiaries. Therefore it could be adopted in mental health care.Palavras-chave
Texto completo:
1
Base de dados:
MEDLINE
Assunto principal:
Satisfação do Paciente
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Telemedicina
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COVID-19
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Transtornos Mentais
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Serviços de Saúde Mental
Idioma:
En
/
Es
Ano de publicação:
2024
Tipo de documento:
Article