How psychology might alleviate violence in queues: Perceived future wait and perceived load moderate violence against service providers.

Efrat-Treister, Dorit; Cheshin, Arik; Harari, Dana; Rafaeli, Anat; Agasi, Shira; Moriah, Hadar; Admi, Hanna

Efrat-Treister, Dorit; Cheshin, Arik; Harari, Dana; Rafaeli, Anat; Agasi, Shira; Moriah, Hadar; Admi, Hanna.

Afiliación

Efrat-Treister D; Department of Management, Ben-Gurion University of the Negev, Beersheba, Israel.
Cheshin A; Department of Human Services, University of Haifa, Haifa, Israel.
Harari D; Scheller College of Business, Georgia Institute of Technology, Atlanta, Georgia, United States of America.
Rafaeli A; Faculty of Industrial Engineering and Management, Technion-Israel Institute of Technology, Haifa, Israel.
Agasi S; Faculty of Industrial Engineering and Management, Technion-Israel Institute of Technology, Haifa, Israel.
Moriah H; Faculty of Industrial Engineering and Management, Technion-Israel Institute of Technology, Haifa, Israel.
Admi H; Department of Nursing, The Max Stern Yezreel Valley College, Yezreel Valley, Israel.

PLoS One ; 14(6): e0218184, 2019.

Article en En | MEDLINE | ID: mdl-31233514

Asunto(s)

Servicio de Urgencia en Hospital; Violencia/psicología; Adulto; Aglomeración/psicología; Femenino; Humanos; Masculino

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Texto completo: 1 Colección: 01-internacional Banco de datos: MEDLINE Asunto principal: Violencia / Servicio de Urgencia en Hospital Tipo de estudio: Prognostic_studies Límite: Adult / Female / Humans / Male Idioma: En Revista: PLoS One Asunto de la revista: CIENCIA / MEDICINA Año: 2019 Tipo del documento: Article País de afiliación: Israel

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