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1.
Anesth Analg ; 130(1): 52-62, 2020 01.
Article in English | MEDLINE | ID: mdl-31283618

ABSTRACT

BACKGROUND: The variability in resources for managing critical events among maternity hospitals may impact maternal safety. Our main objective was to assess the risk of postpartum maternal death according to hospitals' organizational characteristics. A secondary objective aimed to assess the specific risk of death due to postpartum hemorrhage (PPH). METHODS: This national population-based case-control study included all 2007-2009 postpartum maternal deaths from the national confidential enquiry (n = 147 cases) and a 2010 national representative sample of parturients (n = 14,639 controls). To adjust for referral bias, cases were classified by time when the condition/complication responsible for the death occurred: postpartum maternal deaths due to conditions present before delivery (n = 66) or during or after delivery (n = 81). Characteristics of delivery hospitals included 24/7 on-site availability of an anesthesiologist and an obstetrician, level of perinatal care, number of deliveries annually, and their teaching and profit status. In teaching and other nonprofit hospitals in France, obstetric care is organized on the principle of collective team-based management, while in for-profit hospitals, this organization is based mostly on that of "one woman-one doctor." Logistic regression models were used to estimate adjusted odds ratios (aORs) and 95% confidence intervals (CIs) for postpartum maternal death. RESULTS: The risk of maternal death from prepartum conditions was lower for women who gave birth in for-profit compared with teaching hospitals (aOR, 0.3; 95% CI, 0.1-0.8; P = .02) and in hospitals with <1500 vs ≥1500 annual deliveries (aOR, 0.4; 95% CI, 0.1-0.9; P = .02). Conversely, the risk of postpartum maternal death from complications occurring during or after delivery was higher for women who delivered in for-profit compared with teaching hospitals (aOR, 2.8; 95% CI, 1.3-6.0; P = .009), as was the risk of death from PPH in for-profit versus nonprofit hospitals (aOR, 2.8; 95% CI, 1.2-6.5; P = .019). CONCLUSIONS: After adjustment for the referral bias related to prepartum morbidity, the risk of postpartum maternal mortality in France differs according to the hospital's organizational characteristics.


Subject(s)
Healthcare Disparities/trends , Hospital Administration/trends , Hospitals/trends , Maternal Mortality/trends , Parturition , Postpartum Hemorrhage/mortality , Postpartum Period , Practice Patterns, Physicians'/trends , Adult , Case-Control Studies , Female , France/epidemiology , Humans , Postpartum Hemorrhage/diagnosis , Postpartum Hemorrhage/therapy , Prognosis , Risk Assessment , Risk Factors , Time Factors
2.
Tohoku J Exp Med ; 251(3): 147-159, 2020 07.
Article in English | MEDLINE | ID: mdl-32641641

ABSTRACT

During a disaster, all hospitals are expected to function as "social critical institutions" that protect the lives and health of people. In recent disasters, numerous hospitals were damaged, and this hampered the recovery of the affected communities. Had these hospitals business continuity plans (BCPs) to recover quickly after the disaster, most of the damage could have been avoided. This study conducted a scoping review of the historical trend and regional differences in hospital BCPs to validate the improvement of the BCP concept based on our own experience at Tohoku University Hospital, which was affected by the 2011 Great East Japan Earthquake and Tsunami (GEJET). We searched PubMed by using keywords related to BCP and adapted 97 articles for our analysis. The number of articles on hospital BCPs has increased in the 2000s, especially after Hurricane Katrina in 2005. While there are regional specificity of hazards, there were many common topics and visions for BCP implementation, education, and drills. From our 2011 GEJET experience, we found that BCPs assuming region-specific disasters are applicable in various types of disasters. Thus, we suggest the following integral and universal components for hospital BCPs: (1) alternative methods and resources, (2) priority of operation, and (3) resource management. Even if the type and extent of disasters vary, the development of BCPs and business continuity management strategies that utilize the abovementioned integral components can help a hospital survive disasters in the future.


Subject(s)
Disaster Planning/trends , Earthquakes , Hospital Administration/trends , Tsunamis , Disaster Medicine/trends , Hospitals, University , Humans , Japan , Quality Improvement
3.
Intern Med J ; 48(2): 157-165, 2018 02.
Article in English | MEDLINE | ID: mdl-29139173

ABSTRACT

BACKGROUND: Hospital-associated venous thromboembolism (HA-VTE) is a serious adverse event, preventable with appropriate care during and post-admission. Accurate measurement of in-hospital and post-discharge incidences is essential for implementation and evaluation of prevention strategies and monitoring. AIMS: To estimate in-hospital and post-discharge diagnosed VTE, trends and risk factors. METHODS: This was a population-based study in New South Wales, Australia, using linked hospital admission and emergency department data for 2010-2013 of adult patients with a minimum stay of 48 h. HA-VTE were diagnosed in-hospital or post-discharge (within 90 days). Multi-level modelling schemes produced adjusted rates and ratios for patient, admission and hospital-related characteristics. RESULTS: From 1 865 059 admissions, the HA-VTE incidence rate was 9.7 per 1000 admissions; 71% were diagnosed post-discharge, and 4.3% died with a greater risk for VTE diagnosed in hospital compared to post-discharge (8.4% vs 2.6%, P < 0.001). Compared with surgical patients, medical patients developed fewer HA-VTE (IRR = 0.60, 95% CI: 0.58-0.63) but were more likely to be diagnosed post-discharge (OR = 2.19; 95% CI: 2.00-2.40). HA-VTE increased 6.5% over the period, driven by the 44% increase in in-hospital diagnoses and not by the 9% decrease in post-discharge diagnoses. CONCLUSIONS: HA-VTE is a continuing burden, and diagnosis after recent hospital discharge is notably high. Incidence varies across patients and facilities, highlighting the need for individual VTE risk assessment. Inclusive measures and routine monitoring of HA-VTE incidence and mortality are essential for implementing best practice and assessing effectiveness of prevention strategies.


Subject(s)
Hospital Administration/trends , Hospitals/trends , Patient Discharge/trends , Venous Thromboembolism/diagnosis , Venous Thromboembolism/epidemiology , Female , Hospital Administration/statistics & numerical data , Hospital Mortality/trends , Hospitalization/trends , Humans , Incidence , Male , New South Wales/epidemiology , Risk Factors , Statistics as Topic/trends
4.
Health Care Manage Rev ; 43(2): 148-156, 2018.
Article in English | MEDLINE | ID: mdl-27849647

ABSTRACT

BACKGROUND: Managers and scholars commonly perceive resistance from professionals as hampering the implementation of quality improvement (QI) and refer to the incompatibility of clinical and managerial approaches to QI as a reason. Yet a growing body of research indicates that, in practice, these two approaches rather blend into hybrid practices that embody different types of QI-related knowledge and values. This opens up a new perspective on implementation challenges that moves attention away from resistance against managerial QI toward difficulties for clinicians to draw together different types of knowledge and values within their clinical work. So far, little is known about how managers can support clinicians to generate hybrid QI practices. PURPOSE: The aim of this study was to deepen our understanding of how managers can support the generation of hybrid practices that help clinicians to integrate QI into their everyday work. METHODOLOGY/APPROACH: We draw on comparative qualitative research including 21 semistructured interviews, documentary analysis, and participant observation that we conducted in one Dutch and one Swedish hospital over a period of 8 months in 2011/2012. RESULTS: Hospital managers designed hybrid forums, tools, and professional roles in order to facilitate the integration of different QI practices, knowledge, and values. This integration generated new hybrid practices and an infrastructure for QI that has potential to support clinicians in their efforts to align different demands. PRACTICE IMPLICATIONS: New opportunities to implement QI emerge when we change the implementation problem from clinical resistance to the need of support for clinicians to develop hybrid QI practices. Hospital managers then have to intentionally organize for the generation of hybrid practices by designing, for example, hybrid forums, tools, and professional roles that integrate different knowledge and values in a nonhierarchical way.


Subject(s)
Health Plan Implementation/methods , Hospital Administration/methods , Hospitals , Organizational Innovation , Quality Improvement/standards , Health Personnel/psychology , Health Plan Implementation/organization & administration , Hospital Administration/trends , Humans , Interviews as Topic , Netherlands , Qualitative Research , Sweden
5.
East Mediterr Health J ; 24(3): 269-276, 2018 Jun 10.
Article in English | MEDLINE | ID: mdl-29908022

ABSTRACT

BACKGROUND: Lean practices are critical to eliminate waste and enhance the quality of healthcare services through different improvement approaches of total quality management (TQM). In particular, the soft side of TQM is used to develop the innovation skills of employees that are essential for the continuous improvement strategies of hospitals. AIM: The main objective was to study the relationship between lean practices, soft TQM and innovation skills in Lebanese hospitals. METHODS: A quantitative methodology was applied by surveying 352 employees from private and public hospitals in Lebanon. The primary collected data were valid and reliable when analysed by SPSS and AMOS software as a part of structural equation modelling. RESULTS: Lean practices significantly influenced the innovation skills; however, soft TQM did not mediate this relationship because it was not well implemented, especially at the level of people-based management and continuous improvement. CONCLUSION: This study has implications for healthcare practitioners to make greater efforts to implement lean practices and soft TQM. Future studies are suggested to highlight different challenges facing quality improvement in the Region.


Subject(s)
Hospital Administration/trends , Organizational Innovation , Total Quality Management , Humans , Lebanon , Quality Improvement , Surveys and Questionnaires
6.
J Card Fail ; 23(10): 729-738, 2017 Oct.
Article in English | MEDLINE | ID: mdl-28627404

ABSTRACT

OBJECTIVE: The aim of this work was to understand the pattern and outcomes for heart failure (HF)-related hospitalization among Indigenous and non-Indigenous patients living in Central Australia. METHODS AND RESULTS: A retrospective analysis of administrative data for patients presenting with a primary or secondary diagnosis of HF to Central Australia's Alice Springs Hospital during 2008-2012 was performed. The population rate of admission and subsequent outcomes (including mortality and readmission) during the 5-year study period were examined. A total of 617 patients, aged 55.8 ± 17.5 years and 302 (49%) female constituted the study cohort. The 446 Indigenous patients (72%) were significantly younger (50.8 ± 15.9 vs 68.7 ± 14.9; P < .001) and clinically more complex compared with the non-Indigenous patients. Annual prevalence of any HF hospitalization was markedly higher in the Indigenous population (1.9%, 95% CI 1.7-2.1) compared with the non-Indigenous population (0.5%, 95% CI 0.4-0.6); the greatest difference being for women. Overall, non-Indigenous patients had poorer outcomes and were significantly more likely to die (P < .0001), but this was largely driven by age differences. Alternatively, Indigenous patients were significantly more likely to have a higher number of hospitalizations, although indigeneity was not a predictor for 30- or 365-day rehospitalization from the index admission. CONCLUSION: The pattern of HF among Indigenous Australians in Central Australia is characterized by a younger population with more clinically complex cases and greater health care utilization.


Subject(s)
Databases, Factual/trends , Heart Failure/epidemiology , Hospital Administration/trends , Hospitalization/trends , Native Hawaiian or Other Pacific Islander , Population Surveillance , Adult , Age Factors , Aged , Aged, 80 and over , Australia , Databases, Factual/statistics & numerical data , Female , Heart Failure/diagnosis , Heart Failure/therapy , Hospital Administration/statistics & numerical data , Humans , Male , Middle Aged , Native Hawaiian or Other Pacific Islander/statistics & numerical data , Patient Acceptance of Health Care/statistics & numerical data , Population Surveillance/methods , Retrospective Studies , Statistics as Topic/trends , Time Factors , Treatment Outcome
7.
Nurs Ethics ; 24(3): 337-348, 2017 May.
Article in English | MEDLINE | ID: mdl-26350707

ABSTRACT

BACKGROUND: Mobbing and burnout can cause serious consequences, especially for health workers and managers. Level of burnout and exposure to mobbing may trigger each other. There is a need to conduct additional and specific studies on the topic to develop some strategies. RESEARCH OBJECTIVES: The purpose of this study is to determine the relationship between level of burnout and exposure to mobbing of the managers (head physician, assistant head physician, head nurse, assistant head nurse, administrator, assistant administrator) at the Ministry of Health hospitals. RESEARCH DESIGN: The "Leymann Inventory of Psychological Terrorization" scale was used to measure the level of exposure to mobbing and the "Maslach Burnout Inventory" scale was used to measure the level of burnout of hospital managers. The relationship between level of burnout and exposure to mobbing was analyzed by Pearson's Correlation Analysis. Participants and research context: The population of this study included managers (454 managers) at the Ministry of Health hospitals in the metropolitan area of Ankara between September 2010 and May 2011. All the managers were tried to conduct, but some managers did not want to reply to the questionnaire and some managers were not found at their workplace. Consequently, using a convenience sampling, 54% of the managers replied to the questionnaire (244 managers). Ethical consideration: The approval of the study was granted by the Ministry of Health in Turkey. Furthermore, the study was evaluated and accepted by the Education, Planning and Coordination Council of one of the education and research hospitals in the study. FINDINGS: Positive relationships were found among each subdimension of the mobbing and emotional exhaustion and depersonalization. A negative relationship was found between each subdimension of the mobbing and personal accomplishment. DISCUSSION: In hospitals, by detecting mobbing actions, burnout may be prevented. CONCLUSION: Exposure to mobbing and burnout could be a serious problem for head nurses who are responsible for both the performance of the nurses and organization. Additionally, head nurses who are faced with mobbing and burnout are more likely to provide suboptimal services which could potentially result in negative outcomes. Therefore, this study draws attention to the importance of preventing these attitudes in the organization.


Subject(s)
Bullying , Burnout, Professional/psychology , Hospital Administration/trends , Stress, Psychological/etiology , Workplace/psychology , Adult , Cross-Sectional Studies , Female , Humans , Job Satisfaction , Male , Middle Aged , Stress, Psychological/complications , Surveys and Questionnaires , Turkey , Workplace/standards
8.
J Nurs Adm ; 46(12): 621-622, 2016 Dec.
Article in English | MEDLINE | ID: mdl-27851700

ABSTRACT

In the 2nd of a 3-part series on the value of patient and family advisory councils, an early adopter at a large, Magnet®-recognized healthcare system reveals ways in which an environment focused on strong partnerships, a culture of safety, and a commitment to transparency led to the creation of successful councils at multiple hospitals. The authors discuss nursing's integral role in championing and leading the councils, as well as the benefits of a strong patient-family voice in hospital operations and care processes.


Subject(s)
Hospital Administration/standards , Nurse Administrators/standards , Nursing Staff, Hospital/standards , Patient Participation , Advisory Committees/organization & administration , Advisory Committees/standards , Advisory Committees/trends , Hospital Administration/trends , Humans , Nurse Administrators/organization & administration , Nurse Administrators/trends , Nurse-Patient Relations , Nursing Staff, Hospital/organization & administration , Organizational Case Studies , Professional-Family Relations
9.
Orv Hetil ; 157(28): 1099-104, 2016 Jul.
Article in Hungarian | MEDLINE | ID: mdl-27397421

ABSTRACT

By the end of the 20th century the vertically organized hospitals formed into a closed hierarchical system, in which the healthcare supply significantly fragmented. The existing hospitals in the current organization are not prepared for the increase in longevity, nor for the high growth in the number of chronic and long-term illnesses and the multi-morbidity since they were not designed for extended carry treatments. The fast incorporation of high-tech and very expensive technologies into healthcare generates an economic crisis. Solving the supply and economic crisis at the same time cannot be achieved without changing the structure of hospitals. Future hospitals will be organized in a network, conducting special treatments according to disease profiles. According to present knowledge, this is the only structure that allows for economies in scale, the proper spending of the ever-shrinking resources, and to ensure the effective patient care required after the changing of disorder structures and patient corporate identities. Orv. Hetil., 2016, 157(28), 1099-1104.


Subject(s)
Delivery of Health Care/organization & administration , Delivery of Health Care/trends , Hospital Administration , Hospitals/trends , Acute Disease , Ambulatory Care Facilities , Chronic Disease , Delivery of Health Care/economics , Europe , Health Resources/supply & distribution , History, 18th Century , History, 19th Century , History, 20th Century , History, 21st Century , Home Care Services , Hospital Administration/trends , Hospitals/history , Humans , Internet , Medical Informatics , Nursing Homes , Primary Health Care
10.
Med Care ; 53(9): 768-75, 2015 Sep.
Article in English | MEDLINE | ID: mdl-26225447

ABSTRACT

BACKGROUND: The availability of hospital services for older adults nationwide is not well understood. OBJECTIVE: To present the development of the Senior Care Services Scale (SCSS) through: (1) identification of hospital services relevant to the care of older adults; (2) development of a taxonomy classifying these services; and (3) description of prevalence, geographic variation, and trends in service provision in US hospitals over time. DESIGN, SETTING, AND PARTICIPANTS: A retrospective cohort study of US hospitals in 1999 and 2006 rounds of American Hospital Association Annual Survey of Hospitals (n=4998 and 4831 hospitals, respectively). Exploratory factor analysis was used to create the SCSS, and confirmatory factor analysis was used to examine services over time. The paper reports prevalence of services nationwide. RESULTS: The SCSS consisted of 2 service groups: (1) Inpatient Specialty Care (IP): geriatrics, palliative care, psychiatric geriatrics, pain management, social work, case management, rehabilitation, and hospice; and (2) Postacute Community Care (PA): skilled nursing, intermediate care, other long-term care, assisted living, retirement housing, adult day care, and home health services. Over time, hospitals offered more IP services and fewer PA services. The distribution of services did not mirror the distribution of where older adults reside in the United States. CONCLUSIONS: The development of the SCSS provides important information about senior care services before the passage of the Affordable Care Act. The apparent mismatch of hospital services and demographic trends suggests that many US hospitals may not provide a seamless continuum of care for an increasing population of older adults.


Subject(s)
Continuity of Patient Care/organization & administration , Health Services for the Aged/organization & administration , Hospital Administration , Aged , Aged, 80 and over , American Hospital Association , Continuity of Patient Care/classification , Continuity of Patient Care/trends , Factor Analysis, Statistical , Female , Health Services for the Aged/classification , Health Services for the Aged/trends , Hospital Administration/classification , Hospital Administration/trends , Hospitals , Humans , Male , Prevalence , Retrospective Studies , United States
11.
Anesth Analg ; 121(5): 1222-30, 2015 Nov.
Article in English | MEDLINE | ID: mdl-26309019

ABSTRACT

BACKGROUND: Sjögren syndrome is a chronic autoimmune disorder of the exocrine glands associated with cardiovascular events. We aimed to evaluate postoperative complications in patients with Sjögren syndrome undergoing noncardiac surgery. Specifically, we tested the primary hypothesis that patients with Sjögren syndrome have a greater risk of postoperative cardiovascular complications than those without the disease. Our secondary hypotheses were that patients with Sjögren syndrome are at greater risk of thromboembolic complications, microcirculatory complications, and mortality. METHODS: We obtained censuses of 2009 to 2010 inpatient hospital discharges across 7 states. Sjögren syndrome was identified by the present-on-admission diagnosis code 710.2. Each Sjögren n syndrome discharge was propensity matched to 4 control discharges. A generalized linear model was used to compare matched Sjögren syndrome patients and controls on risk of in-hospital cardiovascular complications, thromboembolic complications, microcirculatory complications, and mortality. RESULTS: Among 5.5 million qualifying discharges, our final matched sample contained 22,785 matched discharges, including 4557 with Sjögren syndrome. Sixty-six (1.45%) of the matched discharges with Sjögren syndrome and 213 (1.17%) of the matched controls had associated in-hospital cardiovascular complications. The adjusted odds ratio (99% confidence interval) was estimated at 1.14 (0.79-1.64), which was not statistically significant (P = 0.35). There were no significant differences in the odds of in-hospital thromboembolic complications (1.12 [0.82-1.53]; P = 0.36), in the odds of in-hospital microcirculatory complications (0.98 [0.77-1.26]; P = 0.86), or in the odds of in-hospital mortality (1.11 [0.76-1.61]; P = 0.49). CONCLUSIONS: The presence of Sjögren syndrome does not place patients at an increased risk for postoperative complications or in-hospital mortality.


Subject(s)
Databases, Factual/statistics & numerical data , Hospital Administration , Postoperative Complications/epidemiology , Sjogren's Syndrome/epidemiology , Sjogren's Syndrome/surgery , Adult , Aged , Cohort Studies , Databases, Factual/trends , Female , Hospital Administration/trends , Hospital Mortality/trends , Humans , Male , Middle Aged , Patient Discharge/trends , Postoperative Complications/diagnosis , Retrospective Studies , Risk Factors , Treatment Outcome
12.
Nurs Econ ; 33(3): 161-6, 2015.
Article in English | MEDLINE | ID: mdl-26259340

ABSTRACT

In collaboration with the University of Texas at El Paso, nurse leadership at Del Sol Medical Center implemented an internship program for nursing students in the final semester of a bachelor of science in nursing (BSN) program. The medical center experienced an increase in the proportion of BSN-prepared nurses, decreased orientation full-time equivalents (FTE), and lowered operating costs. The university experienced highly satisfied and competent new graduate nurses. The nurse interns averaged a 91.9% in-hospital registered nurse (RN) competency completion rate during the internship. All interns accepted a RN position at the medical center. Total savings for salaries, benefits, and recruitment fees at the medical center were $599,040 with a total FTE savings of 23.4 FTEs per week, over 10 weeks.


Subject(s)
Education, Nursing, Baccalaureate/organization & administration , Education, Nursing, Baccalaureate/trends , Hospital Administration/trends , Preceptorship/organization & administration , Universities/organization & administration , Clinical Competence , Cooperative Behavior , Forecasting , Humans , Organizational Case Studies , School Admission Criteria/trends , Texas
13.
Nurs Adm Q ; 39(1): 14-7, 2015.
Article in English | MEDLINE | ID: mdl-25474660

ABSTRACT

At Children's Hospital Los Angeles (CHLA), the participation of our chief nursing officer (CNO) as a voting member on our governing board has been crucial to effective functioning in several areas, particularly those that impact the safety and quality of our patient care services, as well as our entire organization's financial and operational efficiency. As a voting member of our Board of Trustees and 2 standing committees, our CNO has a voice that carries authority and credibility, serving as a conduit between her Trustee colleagues and the nursing troops she leads, who constitute more than half of CHLA employees. Our CNO communicates to the board our nurses' concerns and perspective and in return conveys to nurses the information necessary to implement the board's policies and strategic decisions. As we consider how to ensure CHLA's future as a premier pediatric academic medical center, we understand that the results of the board's work would be impaired if it did not take into account the responsibilities and challenges faced by nurses. We would miss a vital contributor if our CNO was not involved in the hospital's governance at the highest levels.


Subject(s)
Governing Board/standards , Hospital Administration/trends , Nurses/statistics & numerical data , Humans , Quality of Health Care/standards
14.
Nurs Adm Q ; 39(3): 239-46, 2015.
Article in English | MEDLINE | ID: mdl-26049601

ABSTRACT

Leading and orchestrating the mission-essential work of 47 diverse hospitals toward a common vision with a supporting strategy is a challenge for any health care system. Trinity Health embraced this challenge while reorganizing the pivotal role of nursing in designing the future of health care delivery. This article outlines the roadmap utilized to create a common nursing platform to drive strategy aligned to future viability, strength, and growth across a system.


Subject(s)
Delivery of Health Care , Hospital Administration/trends , Nursing/organization & administration , Forecasting , Health Care Reform , Humans , United States
16.
BMC Med Educ ; 14 Suppl 1: S4, 2014.
Article in English | MEDLINE | ID: mdl-25558915

ABSTRACT

BACKGROUND: Changes in resident duty hours in Europe and North America have had a major impact on the internal organizational dynamics of health care organizations. This paper examines, and assesses the impact of, organizational interventions that were a direct response to these duty hour reforms. METHODS: The academic literature was searched through the SCOPUS database using the search terms "resident duty hours" and "European Working Time Directive," together with terms related to organizational factors. The search was limited to English-language literature published between January 2003 and January 2012. Studies were included if they reported an organizational intervention and measured an organizational outcome. RESULTS: Twenty-five articles were included from the United States (n=18), the United Kingdom (n=5), Hong Kong (n=1), and Australia (n=1). They all described single-site projects; the majority used post-intervention surveys (n=15) and audit techniques (n=4). The studies assessed organizational measures, including relationships among staff, work satisfaction, continuity of care, workflow, compliance, workload, and cost. Interventions included using new technologies to improve handovers and communications, changing staff mixes, and introducing new shift structures, all of which had varying effects on the organizational measures listed previously. CONCLUSIONS: Little research has assessed the organizational impact of duty hour reforms; however, the literature reviewed demonstrates that many organizations are using new technologies, new personnel, and revised and innovative shift structures to compensate for reduced resident coverage and to decrease the risk of limited continuity of care. Future research in this area should focus on both micro (e.g., use of technology, shift changes, staff mix) and macro (e.g., culture, leadership support) organizational aspects to aid in our understanding of how best to respond to these duty hour reforms.


Subject(s)
Biomedical Technology/standards , Continuity of Patient Care/organization & administration , Internship and Residency/organization & administration , Patient Safety , Personnel Staffing and Scheduling/standards , Personnel, Hospital/psychology , Australia , Biomedical Technology/economics , Biomedical Technology/trends , Continuity of Patient Care/economics , Continuity of Patient Care/standards , Costs and Cost Analysis , Cross-Cultural Comparison , Databases, Bibliographic , Guideline Adherence , Guidelines as Topic , Hong Kong , Hospital Administration/economics , Hospital Administration/standards , Hospital Administration/trends , Humans , Internship and Residency/economics , Internship and Residency/trends , Job Satisfaction , Organizational Innovation , Personnel Staffing and Scheduling/economics , Personnel Staffing and Scheduling/trends , Personnel, Hospital/economics , Personnel, Hospital/trends , United Kingdom , United States , Workload
17.
Anaesthesist ; 63(4): 338-46, 2014 Apr.
Article in German | MEDLINE | ID: mdl-24682487

ABSTRACT

Tragic accidents, e.g. involving celebrity patients or severe incidents in hospital occur suddenly without any advance warning, often produce substantial interest by the media and quickly overburden management personnel involved in both hospitals and emergency medical services. While doctors, hospitals and emergency medical services desire objective media reports, the media promote emotionalized and dramatized reports to ensure maximum attention and circulation. When briefing the media, the scales may quickly tilt from professional, well-deliberated information to unfortunate, often unintended disinformation. Such phenomena may result in continuing exaggerated reports in the tabloid press, which in the presence of aggressive lawyers and a competitive hospital environment can turn into image and legal problems. In this article, several aspects are discussed in order to achieve successful public relations.Interviews should be given only after consultation with the responsible press officer and the director of the respective department or hospital director. Requests for information by the media should always be answered as otherwise one-sided, unintentional publications can result that are extremely difficult to correct later. One should be available to be contacted easily by journalists, regular press conferences should be held and critics should be taken seriously and not be brushed off. Questions by journalists should be answered in a timely manner as journalists are continuously under time pressure and do not understand unnecessary delays. Information for the media should always be provided at the same time, no publication should be given preference and an absolutely current list of E-mail contacts is required. When facing big events a press conference is preferred as many questions can be answered at once. Always be well prepared for an interview or even for just a statement. Each interview should be regarded as an opportunity to put a story forward which you wanted to do for a long time and your message should not contain more than three main points.Each hospital or emergency medical service should have a professional department for public relations, an exact knowledge of the regional and national media and strategies how to handle an incident that is of interest for the media. The media should be provided with information not only when a negative incident has happened but should be provided with regular positive messages as well. An interview must be carefully prepared to achieve a good image.


Subject(s)
Emergency Medical Services/organization & administration , Hospital Administration/trends , Public Relations/trends , Accidents/psychology , Communications Media , Humans , Physicians , Privacy
18.
World Hosp Health Serv ; 50(1): 4-6, 2014.
Article in English | MEDLINE | ID: mdl-24938024

ABSTRACT

It is recognized that health services are facing increasing cost pressures amid a climate of increasing demand and increasing expectations from patients and families. The ability to innovate is important for the future success of all health care organizations. By malting some simple but profound changes in behaviours and processes as illustrated across seven dimensions, leaders can have great impact on the culture for innovation. This in turn can support the transformation of health services through increased innovation.


Subject(s)
Hospital Administration/trends , Leadership , Organizational Culture , Organizational Innovation , Humans , Models, Organizational , Organizational Objectives
19.
World Hosp Health Serv ; 50(1): 7-8, 2014.
Article in English | MEDLINE | ID: mdl-24938025

ABSTRACT

Health services are one of the most important criteria for making a country function. Turkey has mobilized all of its resources to provide high-quality, easily accessible and patient-friendly services for its population. To achieve this aim, the Turkish health care system has been undergoing a significant transformation through its Health Transformation Programme begun in 2005. The reforms focus on the introduction of a general health insurance system, changing hospital health services, improvements in hospital management and transformational leadership skills. Firstly, all state-run hospitals in the country were merged under the same umbrella, giving millions of people covered by the national security agency access to all of these hospitals. Secondly, all drugs and medical equipment used by patients were made free of charge. Thanks to these developments, hospitals were modernized, and this modernization process in the health sector is still continuing swiftly. On the other hand, for Turkish hospitals to survive, they need to modernize further and become closer to European models, and produce new leaders with new paradigms. In this new and changing health system, hospital leaders and executive officers should be visionaries and strategists advising when to change direction. Following this doctrine, most Turkish hospitals are now run by two top executives: the hospital manager and the chief executive officer who is in charge of business functions. These executives should clearly be the leaders of high-quality, health care organizations.


Subject(s)
Delivery of Health Care/organization & administration , Health Care Reform , Hospital Administration/trends , Hospital Administrators , Leadership , Humans , Models, Organizational , Quality Improvement , Turkey , Universal Health Insurance
20.
Crit Care Med ; 41(6): 1405-11, 2013 Jun.
Article in English | MEDLINE | ID: mdl-23518869

ABSTRACT

OBJECTIVES: Although studies have shown regional and interhospital variability in the intensity of end-of-life care, few data are available assessing variability in specific aspects of palliative care in the ICU across hospitals or interhospital variability in family and nurse ratings of this care. Recently, relatively high family satisfaction with ICU end-of-life care has prompted speculation that ICU palliative care has improved over time, but temporal trends have not been documented. DESIGN/SETTING: Retrospective cohort study of consecutive patients dying in the ICU in 13 Seattle-Tacoma-area hospitals between 2003 and 2008. MEASUREMENTS: We examined variability over time and among hospitals in satisfaction and quality of dying assessed by family, quality of dying assessed by nurses, and chart-based indicators of palliative care. We used regression analyses adjusting for patient, family, and nurse characteristics. MAIN RESULTS: Medical charts were abstracted for 3,065 of 3,246 eligible patients over a 55-month period. There were significant differences between hospitals for all chart-based indicators (p < 0.001), family satisfaction (p < 0.001), family-rated quality of dying (p = 0.03), and nurse-rated quality of dying (p = 0.003). There were few significant changes in these measures over time, although we found a significant increase in pain assessments in the last 24 hours of life (p < 0.001) as well as decreased documentation of family conferences (p < 0.001) and discussion of prognosis (p = 0.020) in the first 72 hours in the ICU. CONCLUSIONS: We found significant interhospital variation in ratings and delivery of palliative care, consistent with prior studies showing variation in intensity of care at the end of life. We did not find evidence of temporal changes in most aspects of palliative care, family satisfaction, or nurse/family ratings of the quality of dying. With the possible exception of pain assessment, there is little evidence that the quality of palliative care has improved over the time period studied.


Subject(s)
Family , Hospital Administration/trends , Intensive Care Units/organization & administration , Palliative Care/organization & administration , Terminal Care/organization & administration , Aged , Aged, 80 and over , Consumer Behavior , Female , Humans , Intensive Care Units/trends , Male , Middle Aged , Nursing Staff, Hospital/organization & administration , Nursing Staff, Hospital/trends , Palliative Care/trends , Quality of Health Care/organization & administration , Quality of Health Care/trends , Randomized Controlled Trials as Topic , Retrospective Studies , Social Work/organization & administration , Social Work/trends , Terminal Care/trends , Time Factors , Washington
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