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1.
World J Surg ; 45(2): 369-377, 2021 Feb.
Article in English | MEDLINE | ID: mdl-33000309

ABSTRACT

BACKGROUND: In East, Central and Southern Africa (ECSA), district hospitals (DH) are the main source of surgical care for 80% of the population. DHs in Africa must provide basic life-saving procedures, but the extent to which they can offer other general and emergency surgery is debated. Our paper contributes to this debate through analysis and discussion of regional surgical care providers' perspectives. METHODS: We conducted a survey at the College of Surgeons of East, Central and Southern Africa Conference in Kigali in December 2018. The survey presented the participants with 59 surgical and anaesthesia procedures and asked them if they thought the procedure should be done in a district level hospital in their region. We then measured the level of positive agreement (LPA) for each procedure and conducted sub-analysis by cadre and level of experience. RESULTS: We had 100 respondents of which 94 were from ECSA. Eighteen procedures had an LPA of 80% or above, among which appendicectomy (98%), caesarean section (97%) and spinal anaesthesia (97%). Twenty-one procedures had an LPA between 31 and 79%. The surgical procedures that fell in this category were a mix of obstetrics, general surgery and orthopaedics. Twenty procedures had an LPA below 30% among which paediatric anaesthesia and surgery. CONCLUSION: Our study offers the perspectives of almost 100 surgical care providers from ECSA on which surgical and anaesthesia procedures should be provided in district hospitals. This might help in planning surgical care training and delivery in these hospitals.


Subject(s)
Anesthesia/standards , Health Care Surveys/statistics & numerical data , Hospitals, District/standards , Specialties, Surgical/standards , Surgical Procedures, Operative/standards , Adult , Africa South of the Sahara/epidemiology , Anesthesia/statistics & numerical data , Child , Female , Hospitals, District/statistics & numerical data , Humans , Male , Pregnancy , Specialties, Surgical/statistics & numerical data , Surgical Procedures, Operative/statistics & numerical data
2.
J Perinat Med ; 49(7): 818-829, 2021 Sep 27.
Article in English | MEDLINE | ID: mdl-33827151

ABSTRACT

OBJECTIVES: In Germany, cesarean section (CS) rates more than doubled within the past two decades. For analysis, auditing and inter-hospital comparison, the 10-Group Classification System (TGCS) is recommended. We used the TGCS to analyze CS rates in two German hospitals of different levels of care. METHODS: From October 2017 to September 2018, data were prospectively collected. Unit A is a level three university hospital, unit B a level one district hospital. The German birth registry was used for comparison with national data. We performed two-sample Z tests and bootstrapping to compare aggregated (unit A + B) with national data and unit A with unit B. RESULTS: In both datasets (national data and aggregated data unit A + B), Robson group (RG) 5 was the largest contributor to the overall CS rate. Compared to national data, group sizes in RG 1 and 3 were significantly smaller in the units under investigation, RG 8 and 10 significantly larger. Total CS rates between the two units differed (40.7 vs. 28.4%, p<0.001). The CS rate in RG 5 and RG 10 was different (p<0.01 for both). The most relative frequent RG in both units consisted of group 5, followed by group 10 and 2a. CONCLUSIONS: The analysis allowed us to explain different CS rates with differences in the study population and with differences in the clinical practice. These results serve as a starting point for audits, inter-hospital comparisons and for interventions aiming to reduce CS rates.


Subject(s)
Cesarean Section/statistics & numerical data , Hospitals, District/statistics & numerical data , Hospitals, University/statistics & numerical data , Quality Indicators, Health Care/statistics & numerical data , Adult , Benchmarking , Cesarean Section/standards , Clinical Audit , Female , Germany , Health Status Disparities , Healthcare Disparities/statistics & numerical data , Hospitals, District/standards , Hospitals, University/standards , Humans , Practice Patterns, Physicians'/standards , Practice Patterns, Physicians'/statistics & numerical data , Pregnancy , Prospective Studies
3.
Anesth Analg ; 130(4): 845-853, 2020 04.
Article in English | MEDLINE | ID: mdl-31453870

ABSTRACT

BACKGROUND: District-level hospitals (DLHs) are the main providers of surgical services for rural populations in Sub-Saharan Africa (SSA). Skilled teams are essential for surgical care, and gaps in anesthesia impact negatively on surgical capacity and outcomes. This study, from a baseline of a project scaling-up access to safe surgical and anesthesia care in Malawi, Tanzania, and Zambia, illustrates the deficit of anesthesia care in DLHs. METHODS: We undertook an in-depth investigation of anesthesia capacity in 76 DLHs across the 3 countries, July to November 2017, using a mixed-methods approach. The quantitative component assessed district-level anesthesia capacity using a standardized scoring system based on an adapted and extended Personnel, Infrastructure, Procedures, Equipment and Supplies (PIPES) Index. The qualitative component involved semistructured interviews with providers from 33 DLHs, exploring how weaknesses in anesthesia impacted district surgical team practices and quality, volume, and scope of service provision. RESULTS: Anesthesia care at the district level in these countries is provided only by nonphysician anesthetists, some of whom have no formal training. Ketamine anesthesia is widely used in all hospitals, compensating for shortages of other forms of anesthesia. Pediatric size supplies/equipment were frequently missing. Anesthesia PIPES index scores in Malawi (M = 8.0), Zambia (M = 8.3), and Tanzania (M = 8.4) were similar (P = .59), but an analysis of individual PIPES components revealed important cross-country differences. Irregular availability of reliable equipment and supply is a particular priority in Malawi, where only 29% of facilities have uninterrupted access to electricity and 23% have constant access to water, among other challenges. Zambia is mostly affected by staffing shortages, with 30% of surveyed hospitals lacking an anesthesia provider. The challenge that stood out in Tanzania was nonavailability of functioning anesthesia machines among frequent shortages of staff and other equipment. CONCLUSIONS: Tanzania, Malawi, and Zambia are falling far short of ensuring universal access to safe and affordable surgical and anesthesia care for district and rural populations. Mixed-methods situation analyses, undertaken in collaboration with anesthesia specialists-measuring and understanding deficits in district hospital anesthetic staff, equipment, and supplies-are needed to address the critical neglect of anesthesia that is essential to providing surgical responses to the needs of rural populations in SSA.


Subject(s)
Anesthesia/statistics & numerical data , Hospitals, District/organization & administration , Adult , Anesthesia/standards , Anesthetics, Dissociative , Child , Clinical Competence , Electrical Equipment and Supplies , Hospitals, District/standards , Hospitals, District/statistics & numerical data , Humans , Ketamine , Malawi , Nurse Anesthetists , Patient Care Team , Perioperative Care/standards , Tanzania , Zambia
4.
Hum Resour Health ; 18(1): 27, 2020 04 03.
Article in English | MEDLINE | ID: mdl-32245501

ABSTRACT

BACKGROUND: Family medicine (FM) is a relatively new discipline in sub-Saharan Africa (SSA), still struggling to find its place in the African health systems. The aim of this review was to describe the current status of FM in SSA and to map existing evidence of its strengths, weaknesses, effectiveness and impact, and to identify knowledge gaps. METHODS: A scoping review was conducted by systematically searching a wide variety of databases to map the existing evidence. Articles exploring FM as a concept/philosophy, a discipline, and clinical practice in SSA, published in peer-reviewed journals from 2000 onwards and in English language, were included. Included articles were entered in a matrix and then analysed for themes. Findings were presented and validated at a Primafamed network meeting, Gauteng 2018. RESULTS: A total of 73 articles matching the criteria were included. FM was first established in South Africa and Nigeria, followed by Ghana, several East African countries and more recently additional Southern African countries. In 2009, the Rustenburg statement of consensus described FM in SSA. Implementation of the discipline and the roles and responsibilities of family physicians (FPs) varied between and within countries depending on the needs in the health system structure and the local situation. Most FPs were deployed in district hospitals and levels of the health system, other than primary care. The positioning of FPs in SSA health systems is probably due to their scarcity and the broader mal-distribution of physicians. Strengths such as being an "all- round specialist", providing mentorship and supervision, as well as weaknesses such as unclear responsibilities and positioning in the health system were identified. Several studies showed positive perceptions of the impact of FM, although only a few health impact studies were done, with mixed results. CONCLUSIONS: FM is a developing discipline in SSA. Stronger evidence on the impact of FM on the health of populations requires a critical mass of FPs and shared clarity of their position in the health system. As FM continues to grow in SSA, we suggest improved government support so that its added value and impact on health systems in terms of health equity and universal health coverage can be meaningfully explored.


Subject(s)
Family Practice/organization & administration , Africa South of the Sahara , Family Practice/standards , Health Services Accessibility/organization & administration , Hospitals, District/standards , Humans , Mentors , Physician's Role , Primary Health Care/organization & administration
5.
Hum Resour Health ; 18(1): 25, 2020 03 26.
Article in English | MEDLINE | ID: mdl-32216789

ABSTRACT

INTRODUCTION: Many countries in sub-Saharan Africa have adopted task shifting of surgical responsibilities to non-physician clinicians (NPCs) as a solution to address workforce shortages. There is resistance to delegating surgical procedures to NPCs due to concerns about their surgical skills and lack of supervision systems to ensure safety and quality of care provided. This study aimed to explore the effects of a new supervision model implemented in Zambia to improve the delivery of health services by surgical NPCs working at district hospitals. METHODS: Twenty-eight semi-structured interviews were conducted with NPCs and medical doctors at nine district hospitals and with the surgical specialists who provided in-person and remote supervision over an average period of 15 months. Data were analysed using 'top-down' and 'bottom-up' thematic coding. RESULTS: Interviewees reported an improvement in the surgical skills and confidence of NPCs, as well as better teamwork. At the facility level, supervision led to an increase in the volume and range of surgical procedures done and helped to reduce unnecessary surgical referrals. The supervision also improved communication links by facilitating the establishment of a remote consultation network, which enabled specialists to provide real-time support to district NPCs in how to undertake particular surgical procedures and expert guidance on referral decisions. Despite these benefits, shortages of operating theatre support staff, lack of equipment and unreliable power supply impeded maximum utilisation of supervision. CONCLUSION: This supervision model demonstrated the additional role that specialist surgeons can play, bringing their expertise to rural populations, where such surgical competence would otherwise be unobtainable. Further research is needed to establish the cost-effectiveness of the supervision model; the opportunity costs from surgical specialists being away from referral hospitals, providing supervision in districts; and the steps needed for regular district surgical supervision to become part of sustainable national programmes.


Subject(s)
Capacity Building/organization & administration , Health Personnel/organization & administration , Hospitals, District/organization & administration , Rural Health Services/organization & administration , Surgical Procedures, Operative/methods , Clinical Competence , Communication , Electric Power Supplies/supply & distribution , Equipment and Supplies/supply & distribution , Hospitals, District/standards , Humans , Interviews as Topic , Qualitative Research , Rural Health Services/standards , Surgical Procedures, Operative/standards , Telemedicine/organization & administration , Zambia
6.
World J Surg ; 43(1): 16-23, 2019 01.
Article in English | MEDLINE | ID: mdl-30109388

ABSTRACT

BACKGROUND: The Volta River Authority Hospital (VRAH) is a district hospital associated with a large public works project in Akosombo, Ghana, that has developed a reputation for high-quality care. We hypothesized that this stems from a culture of safety and standardized processes typical of high-risk engineering environments. To investigate this, we evaluated staff and patient perceptions of safety and quality, as well as perioperative process variability. MATERIALS AND METHODS: The Safety Attitudes Questionnaire (SAQ) and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys were used to evaluate staff and patient perceptions of safety. Perioperative general surgery and obstetrical procedure observations generated process maps, which were analyzed for variability and waste. RESULTS: Thirty-one SAQs were administered. 83% of workers held a positive perception of teamwork, and 77.4% held a positive perception of safety culture. Fifteen HCAHPS surveys of surgical inpatients showed a median hospital rating of 10 [IQR 8.5-10] on a ten-point scale. 90% gave maximal scores for pain management and 84.4% for nurse communication. Ten general surgery and obstetrical procedures were observed for which process map analysis was notable for no consistent waste steps and 100% adherence to the World Health Organization Safe Surgery Checklist. CONCLUSIONS: Surveys suggest an institutional commitment to safety with strong teamwork culture and patient communication. Perioperative process mapping supports this culture, with low levels of variability and waste, and is useful for evaluating standardization of care. VRAH demonstrates the feasibility of delivering high standards of perioperative care in a low-resource setting.


Subject(s)
Attitude of Health Personnel , Hospitals, District/standards , Patient Satisfaction , Perioperative Care/standards , Process Assessment, Health Care , Safety Management , Adult , Aged , Communication , Female , Ghana , Group Processes , Health Care Surveys , Hospitals, District/organization & administration , Humans , Male , Middle Aged , Nurse-Patient Relations , Obstetric Surgical Procedures/standards , Organizational Culture , Pain Management , Patient Safety , Young Adult
7.
World J Surg ; 43(8): 1871-1879, 2019 08.
Article in English | MEDLINE | ID: mdl-30944958

ABSTRACT

BACKGROUND: Surgical conditions represent up to 30% of the global burden of diseases. The aim of this study was to assess the delays in patients transferred to a tertiary referral hospital from district hospitals (DHs) in Rwanda with emergency general surgery (EGS) conditions. METHODS: We performed a prospective review of all EGS patients referred from DH over a 3-month period to assess delays in transfer and accessing care. We then surveyed general practitioners to define their perspective on delays in surgical care. RESULTS: Over a 3-month period, there were 86 patients transferred from DH with EGS conditions. The most common diagnoses were bowel obstruction (n = 22, 26%) and trauma (n = 19, 22%). The most common performed operations were laparotomy (n = 21, 24%) and bowel resection (n = 20, 23%). The mortality rate was 12%, and the intensive care unit admission rate was 4%. In transfer to the referral hospital, 5% patients were delayed for financial reasons and 2% due to lack of insurance. After reaching CHUK, 5% patients were delayed due to laboratory and radiology issues. Other delays included no operating theater available (4%) and no surgeon available (1%). Providers' perceptions for not performing surgeries at DH were predominantly the lack of a competent surgical provider or anesthesia staff. CONCLUSION: EGS patients represent a broad range of diagnoses. Delays were noted at each step in the referral process with multiple areas for potential improvement. Expanding surgical access at the DH has the potential to decrease delays and thereby improves patient outcomes.


Subject(s)
Hospitals, District/statistics & numerical data , Hospitals, University/statistics & numerical data , Referral and Consultation/statistics & numerical data , Surgical Procedures, Operative/statistics & numerical data , Adolescent , Adult , Emergencies , Female , Health Services Accessibility/standards , Health Services Accessibility/statistics & numerical data , Hospitals, District/standards , Hospitals, University/standards , Humans , Male , Prospective Studies , Referral and Consultation/standards , Retrospective Studies , Rwanda , Surgeons/statistics & numerical data , Surgical Procedures, Operative/standards , Tertiary Care Centers/standards , Tertiary Care Centers/statistics & numerical data , Time-to-Treatment/statistics & numerical data , Young Adult
8.
BMC Pediatr ; 19(1): 29, 2019 01 24.
Article in English | MEDLINE | ID: mdl-30678646

ABSTRACT

BACKGROUND: Many newborn infants die from preventable causes in South Africa, often these deaths occur in district hospitals. A multipronged intervention aiming to improve quality of newborn care in district hospitals was implemented comprising training in clinical care for sick and small newborns, skills development for health managers, on-site mentoring, and hospital accreditation. We present the results of the project evaluation. METHODS: We conducted three sequential cross-sectional surveys in 39 participating district hospitals at baseline, midpoint and endpoint of the three-year intervention period. Data were collected by a trained midwife using a series of checklists including: availability of trained staff, drugs and equipment; newborn care practices; perinatal mortality audits; neonatal unit staff skills; quality of record keeping. A scoring system was developed for three domains: resources; care practices; resuscitation equipment, and a composite score that included all variables measured. Health worker (HW) knowledge was assessed at midpoint and endpoint. RESULTS: The average score for resources increased from 13.5 at baseline to 22.6 at endpoint (maximum score 34), for care practices from 17.7 to 22.6 (maximum score 29), and for resuscitation equipment from 10.8 to 16.1 (maximum 25). Average composite score improved significantly from 42.0 at baseline to 55.7 at midpoint to 60.7 at endpoint (maximum score 88) (p = 0.0012). Among 39 participating hospitals, 38 achieved higher scores at endpoint compared to baseline. Knowledge was higher among HWs trained during the project at midpoint and endpoint. Gaps that remained included poor infrastructure, lack of resuscitation equipment in some areas, poor postnatal care and lack of a dedicated doctor. CONCLUSIONS: This intervention achieved measurable improvements in many important elements contributing to newborn care. A scoring system was used to track progress, compare facilities' performance, and identify areas for improvement. Various methods were used to generate the quality of care score, including skills assessment and record reviews. However, measuring quality of clinical care and outcomes was challenging, and we were unable to determine whether the intervention improved clinical care and lead directly to improved outcomes for babies. In developing a future score for quality of care, a stronger focus should be placed on assessing clinical care and outcomes.


Subject(s)
Hospitals, District/standards , Infant, Newborn, Diseases/therapy , Quality Improvement , Quality of Health Care/standards , Cross-Sectional Studies , Health Care Surveys , Humans , Infant, Newborn , South Africa
9.
Int J Health Plann Manage ; 34(4): e1783-e1799, 2019 Oct.
Article in English | MEDLINE | ID: mdl-31423651

ABSTRACT

There have been limited attempts at measurement of health system performance at decentralized levels in low- and middle-income countries. This study was undertaken to develop a composite indicator to measure health system performance at district level in India. Primary data were collected from 377 public health facilities in 21 districts of Haryana state in India using health facility surveys. In addition, 1700 health care providers and 800 clients visiting health facilities were interviewed. Routine health management information system data at district and state level were also analyzed. These data were used for computing 67 input and process indicators covering six health system building blocks. Indicators were normalized and aggregated to generate domain-specific and overall composite health system performance index (HSPI) for each district. Several sensitivity analyses were performed to assess robustness of results. Overall, Panchkula and Ambala districts were found to be the best performing in the state (with HSPI scores of 0.64 and 0.62 out of 1), while Mewat, Faridabad, and Palwal districts had the poorest performance (with HSPI scores of 0.46, 0.49, and 0.48 out of 1). Significant variation in performance was observed for each health system building block. Sensitivity analyses results showed that study findings were robust to variations in methods of aggregation of indicators. Our study provides a framework and methods to measure health system performance at district level in a comprehensive manner. The composite indicator provides a summary snapshot to benchmark performance, while building block and domain scores provide critical information for programmatic action.


Subject(s)
Quality Assurance, Health Care/methods , Quality Indicators, Health Care/standards , Quality of Health Care/standards , Regional Medical Programs/standards , Hospitals, District/standards , Hospitals, District/statistics & numerical data , Humans , India , Politics , Quality of Health Care/statistics & numerical data
10.
Ann Surg ; 268(2): 282-288, 2018 08.
Article in English | MEDLINE | ID: mdl-28806300

ABSTRACT

OBJECTIVE: To evaluate the operation rate in Ghana and characterize it by types of procedures and hospital level. BACKGROUND: The Lancet Commission on Global Surgery recommended an annual rate of 5000 operations/100,000 people as a benchmark at which low- and middle-income countries could achieve most of the population-wide benefits of surgery, but did not define procedure-type benchmarks. METHODS: Data on operations performed from June 2014 to May 2015 were obtained from representative samples of 48 of 124 district-level (first-level) hospitals, 9 of 11 regional (referral) hospitals, and 3 of 5 tertiary hospitals, and scaled-up to nationwide estimates. Operations were categorized into those deemed as essential procedures (most cost-effective, highest population impact) by the World Bank's Disease Control Priorities Project versus other. RESULTS: An estimated 232,776 [95% uncertainty interval (95% UI) 178,004 to 287,549] operations were performed nationally. The annual rate of operations was 869 of 100,000 (95% UI 664 to 1073). The rate fell well short of the benchmark. 77% of the estimated annual national surgical output was in the essential procedure category. Most operations (62%) were performed at district-level hospitals. Most district-level hospitals (54%) did not have fully trained surgeons, but nonetheless performed 36% of district-level hospital operations. CONCLUSION: The operation rate was short of the Lancet Commission benchmark, indicating large unmet need, although most operations were in the essential procedure category. Future global surgery benchmarking should consider both total numbers and priority levels. Most surgical care was delivered at district-level hospitals, many without fully trained surgeons. Benchmarking to improve surgical care needs to address both access deficiencies and hospital and provider level.


Subject(s)
Benchmarking , Developing Countries , Quality Improvement , Surgical Procedures, Operative/statistics & numerical data , Female , Ghana , Hospitals, District/standards , Hospitals, District/statistics & numerical data , Humans , Male , Quality Indicators, Health Care , Retrospective Studies , Surgical Procedures, Operative/standards , Tertiary Care Centers/standards , Tertiary Care Centers/statistics & numerical data
11.
World J Surg ; 42(6): 1610-1616, 2018 06.
Article in English | MEDLINE | ID: mdl-29209733

ABSTRACT

BACKGROUND: District hospitals in Africa could meet the essential surgical needs of rural populations. However, evidence on outcomes is needed to justify investment in this option, given that surgery at district hospitals in some African countries is usually undertaken by non-physician clinicians. METHODS: Baseline and 2-3-month follow-up measurements were undertaken on 98 patients who had undergone hernia repairs at four district and two central hospitals in Malawi, using a modified quality-of-life tool. RESULTS: There was no significant difference in outcomes between district and central hospital cases, where a good outcome was defined as no more than one severe and three mild symptoms. Outcomes were marginally inferior at district hospitals (OR 0.79, 95% CI 0.63-1.0). However, in the 46 cases that underwent elective surgery at district hospitals, baseline scores for severe symptoms were worse (mean = 3.5) than in the 23 elective central hospital cases (mean = 2.5), p = 0.004. Also, the mean change (improvement) in symptom score was higher in district versus central hospital cases (3.9 vs. 2.3). CONCLUSION: The study results support the case for investing in district hospital surgery in sub-Saharan Africa to increase access to essential surgical care for rural populations. This could free up specialists to undertake more complex and referred cases and reduce emergency presentations. It will require investments in training and resources for district hospitals and in supervision from higher levels.


Subject(s)
Hernia, Abdominal/surgery , Herniorrhaphy/statistics & numerical data , Hospitals, District/statistics & numerical data , Patient Reported Outcome Measures , Quality of Health Care/statistics & numerical data , Adult , Female , Herniorrhaphy/standards , Hospitals, District/standards , Hospitals, Public/statistics & numerical data , Humans , Malawi/epidemiology , Male , Prospective Studies , Quality of Health Care/standards , Rural Population
12.
BMC Womens Health ; 18(1): 38, 2018 02 12.
Article in English | MEDLINE | ID: mdl-29433492

ABSTRACT

BACKGROUND: Poor quality maternity care may lead to increased maternal dissatisfaction, and subsequent decreased utilization of health services or both. In a responsive health system, determining suitable delivery care, in the mother's opinion, may lead to an improved quality of services and the mother's satisfaction. In Rwanda, there is still limited knowledge and inadequate research regarding patient satisfaction and preferences, especially for women's perceptions and needs during childbirth. This study captures rural women's perception of good delivery care to understand aspects of care they consider important during childbirth. METHODS: This qualitative study was conducted in the Mibilizi District Hospital catchment area located 350 km from the capital, Kigali, in the Western Province of Rwanda. It includes 25 in-depth interviews with purposively sampled rural mothers who had delivered in the hospital and five hospital midwives. Content analysis was performed manually. RESULTS: With regard to interpersonal relations at the health facility, the women agreed on the need for respectful treatment in areas of sufficient privacy and had distinct preferences for the gender of the birth attendant, or husband's presence during delivery. The women make a great effort to deliver in a health care facility and therefore, they expect to be assisted in a professional and safe manner. These expectations can be met on a personal level, but at times are counteracted by structural deficiencies and staff shortages. CONCLUSIONS: In gathering rural women's perceptions of good delivery care, this study reveals what mothers in remote areas in Rwanda consider important during child birth. The women's expectations, suggestions, and needs can enhance providers' awareness of the women's priorities during childbirth and serve as a guidepost for health services to increase the quality, acceptability and uptake of maternal health services.


Subject(s)
Delivery, Obstetric/standards , Hospitals, District/standards , Maternal Health Services/standards , Quality of Health Care , Rural Population , Adolescent , Adult , Female , Humans , Male , Middle Aged , Midwifery , Mothers/psychology , Parturition , Patient Satisfaction , Perception , Pregnancy , Privacy , Professional-Patient Relations , Qualitative Research , Rwanda , Young Adult
13.
BMC Health Serv Res ; 18(1): 907, 2018 Nov 29.
Article in English | MEDLINE | ID: mdl-30497470

ABSTRACT

BACKGROUND: Strong management skills are key to improving performance of health systems. Action learning, a technique to develop management skills, has been used successfully with health managers but not usually among lower level managers or in low and middle-income countries (LMICs). METHODS: This study uses a qualitative approach to explore experiences, successes and challenges of using an action learning approach to improve skills of managers in neonatal units in KwaZulu-Natal (KZN), South Africa. Eight action learning groups were convened with neonatal unit managers from all 39 district hospitals in KZN, each group had 4-6 participants. Meetings were conducted by a facilitator trained in action learning techniques, and groups met a minimum of ten times over a one-year period. After completion of the intervention, 14 in-depth interviews were conducted with purposively selected action learning participants. Data was transcribed and analysed using framework analysis. RESULTS: Neonatal unit managers found that action learning generated a sense of empowerment in their abilities, trust and confidence among participants was nurtured, problem solving and critical thinking skills were developed, and a continuous support system was created. The action learning process led to several positive changes in neonatal units, which enhanced the quality of care for patients. A number of challenges were also identified, mainly relating to administrative issues such as the provision of a skilled facilitator, permission to attend action learning meetings and logistical issues, including transport and other financial implications. CONCLUSIONS: This paper illustrates that action learning can be an effective and practical method to support public health workers to manage their health units despite the challenges associated with the method. Time, energy and financial resources used to facilitate action learning for this cadre of health workers is rewarded by improved skills of managers and better quality of care for patients.


Subject(s)
Nurses/standards , Professional Competence/standards , Attitude of Health Personnel , Delivery of Health Care/standards , Education, Nursing , Female , Hospitals, District/standards , Humans , Infant Care/standards , Infant, Newborn , Intensive Care, Neonatal/standards , Learning , Power, Psychological , Practice Management, Medical/standards , Self Efficacy , South Africa
14.
BMC Health Serv Res ; 18(1): 941, 2018 Dec 04.
Article in English | MEDLINE | ID: mdl-30514294

ABSTRACT

BACKGROUND: Globally, neonatal mortality remains high despite interventions known to reduce neonatal deaths. The All Babies Count (ABC) initiative was a comprehensive health systems strengthening intervention designed by Partners In Health in collaboration with the Rwanda Ministry of Health to improve neonatal care in rural public facilities. ABC included provision of training, essential equipment, and a quality improvement (QI) initiative which combined clinical and QI mentorship within a learning collaborative. We describe ABC implementation outcomes, including development of a QI change package. METHODS: ABC was implemented over 18 months from 2013 to 2015 in two Rwandan districts of Kirehe and Southern Kayonza, serving approximately 500,000 people with 24 nurse-led health centers and 2 district hospitals. A process evaluation of ABC implementation and its impact on healthcare worker (HCW) attitudes and QI practice was done using program documents, standardized surveys and focus groups with facility QI team members attending ABC Learning Sessions. The Change Package was developed using mixed methods to identify projects with significant change according to quantitative indicators and qualitative feedback obtained during focus group discussions. Outcome measures included ABC implementation process measures, HCW-reported impact on attitudes and practice of QI, and resulting change package developed for antenatal care, delivery management and postnatal care. RESULTS: ABC was implemented across all 26 facilities with an average of 0.76 mentorship visits/facility/month and 118 tested QI change ideas. HCWs reported a reduction in barriers to quality care delivery related to training (p = 0.018); increased QI capacity (knowledge 37 to 89%, p <  0.001); confidence (47 to 89%, p <  0.001), QI leadership (59 to 91%, p <  0.001); and peer-to-peer learning (37 to 66%, p = 0.024). The final change package included 46 change ideas. Themes associated with higher impact changes included provision of mentorship and facility readiness support through equipment provision. CONCLUSIONS: ABC provides a feasible model of an integrated approach to QI in rural Rwanda. This model resulted in increases in HCW and facility capacity to design and implement effective QI projects and facilitated peer-to-peer learning. ABC and the change package are being scaled to accelerate improvement in neonatal outcomes.


Subject(s)
Delivery of Health Care/standards , Perinatal Care/standards , Quality Improvement/organization & administration , Data Accuracy , Delivery of Health Care/organization & administration , Female , Focus Groups , Hospitals, District/standards , Humans , Infant , Leadership , Mentoring , Mentors , Outcome Assessment, Health Care , Pregnancy , Prenatal Care/standards , Quality Improvement/standards , Quality of Health Care , Rural Health Services/standards , Rwanda
15.
J Adv Nurs ; 74(12): 2904-2911, 2018 Dec.
Article in English | MEDLINE | ID: mdl-29989201

ABSTRACT

AIM: This implementation research aims to improve quality of care for mothers and newborns in three districts of Haryana, India at different public health facilities. BACKGROUND: The decline in key maternal and newborn health indicators in India is relatively slower than expected and missed the millennium development goals. The multifold rise in institutional delivery in last decade has limited impact on neonatal and maternal mortality. Despite investments in infrastructure, equipment, supplies, monitoring tools, and also manpower, suboptimal gains in indicators point towards potential challenge in quality of care. DESIGN: This study adopts pre-post, quasi-experimental study design with repeated observations using mixed research methods to document the impact of the plan-do-study-act implementation cycles. METHODS: The quality improvement interventions shall be implemented at three district hospitals and six-first referral unit hospitals in three districts of Haryana targeting the antenatal, delivery, newborn care services with nurses as the key partners. Formative research, situational analysis, and root-cause analysis shall inform the contextualization, prioritization of interventions. Incremental plan-do-study-act cycles over 15 months shall be implemented. The changes in adherence to protocols, appropriate documentation, reduction in delays, and client satisfaction shall be documented for 16 indicators across delivery, antenatal, and sick newborn care domains. DISCUSSION: The successful implementation of the quality improvement processes has the potential of improving the pregnancy outcomes in terms of stillbirths, maternal, and newborn mortality and sick newborn outcomes. The feasibility and learning of coimplementation in the public health system shall inform integration into standards and scaling up.


Subject(s)
Infant Care/standards , Perinatal Care/standards , Quality Improvement , Health Plan Implementation , Health Status , Hospitals, District/standards , Humans , India , Infant , Infant Health , Infant, Newborn , Maternal Health/standards
16.
J Pak Med Assoc ; 68(7): 1084-1089, 2018 Jul.
Article in English | MEDLINE | ID: mdl-30317307

ABSTRACT

Patients are the key stakeholders of any hospital and it is important to satisfy them. The objective of this study was to compare the quality of hospitals within Rashidabad; a town in rural Sindh operated by Rashid Memorial Welfare Organization (RMWO), with District Headquarter hospital Tando Allahyar. A cross sectional survey, based on a questionnaire designed in congruence with literature, regarding the hospital quality was conducted on 150 patients in October 2016. The target population was defined as patients getting treatment at hospitals within Rashidabad; whose estimate was reported by RMWO as 2000 per week. Hospital quality index (HQI) was framed in the light of quality of staff, ward, pain management practices and hygiene which includes food. Logistic Regression was applied on HQI that showed dependence of perception about hospital quality on age, hospital location and patient's health. Results were significantly in favour of hospitals within Rashidabad.


Subject(s)
Hospitals, District/standards , Hospitals, Urban/standards , Patient Satisfaction , Quality of Health Care , Adolescent , Adult , Cross-Sectional Studies , Female , Food Safety , Health Care Surveys , Housekeeping, Hospital/standards , Humans , Male , Middle Aged , Pain Management/standards , Pakistan , Patients' Rooms/standards , Personnel, Hospital/standards , Young Adult
17.
Br J Nurs ; 27(10): 576-577, 2018 May 24.
Article in English | MEDLINE | ID: mdl-29791220

ABSTRACT

John Tingle, Associate Professor (Teaching and Scholarship), Nottingham Trent University, discusses a Care Quality Commission (CQC) report on independent acute hospitals.


Subject(s)
Hospitals, District/standards , Patient Safety , Practice Patterns, Nurses' , Humans , Quality Improvement , State Medicine , United Kingdom
18.
BMC Pregnancy Childbirth ; 17(1): 92, 2017 03 20.
Article in English | MEDLINE | ID: mdl-28320332

ABSTRACT

BACKGROUND: Regular monitoring and assessment of performance indicators for emergency obstetric and newborn care can help to identify priorities to improve health services for women and newborns. The aim of this study was to perform a district wide assessment of emergency obstetric and newborn care performance and identify ways for improvement. METHODS: Facility assessment of 13 dispensaries, four health centers and one district hospital in a rural district in Tanzania was performed in two data collection periods in 2014. Assessment included a facility walk-through to observe facility infrastructure and interviews with facility in-charges to assess available services, staff and supplies. In addition facility statistics were collected for the year 2013. Results were discussed with district representatives. RESULTS: Approximately 65% of expected births took place in health facilities and 22% of women with complications were treated in facilities expected to provide emergency care. None of the facilities was, however, able to perform at the expected level for emergency obstetric and newborn care since not all required signal functions could be provided. Inadequate availability of essential drugs such as uterotonics, antibiotics and anticonvulsants as well as lack of ability to perform vacuum extraction and blood transfusion limited performance. CONCLUSIONS: Performance of emergency obstetric and newborn care in Magu District was not in accordance with expected guidelines and highly influenced by lack of available resources and an insufficiently functioning health care system. Improving assessment approaches, to look beyond the signal functions, can capture weaknesses in the system and will help to understand poor performance and identify locally applicable ways for improvement.


Subject(s)
Emergency Medical Services/standards , Obstetrics/standards , Perinatal Care/standards , Quality Indicators, Health Care/statistics & numerical data , Adult , Delivery, Obstetric/standards , Delivery, Obstetric/statistics & numerical data , Emergency Medical Services/methods , Female , Hospitals, District/standards , Hospitals, District/statistics & numerical data , Humans , Infant, Newborn , Obstetrics/statistics & numerical data , Perinatal Care/methods , Pregnancy , Tanzania
19.
BMC Health Serv Res ; 17(1): 256, 2017 04 07.
Article in English | MEDLINE | ID: mdl-28388951

ABSTRACT

BACKGROUND: An emergency triage, assessment and treatment plus admission care (ETAT+) intervention was implemented in Rwandan district hospitals to improve hospital care for severely ill infants and children. Many interventions are rarely implemented with perfect fidelity under real-world conditions. Thus, evaluations of the real-world experiences of implementing ETAT+ are important in terms of identifying potential barriers to successful implementation. This study explored the perspectives of Rwandan healthcare workers (HCWs) on the relevance of ETAT+ and documented potential barriers to its successful implementation. METHODS: HCWs enrolled in the ETAT+ training were asked, immediately after the training, their perspective regarding (i) relevance of the ETAT+ training to Rwandan district hospitals; (ii) if attending the training would bring about change in their work; and (iii) challenges that they encountered during the training, as well as those they anticipated to hamper their ability to translate the knowledge and skills learned in the ETAT+ training into practice in order to improve care for severely ill infants and children in their hospitals. They wrote their perspectives in French, Kinyarwanda, or English and sometimes a mixture of all these languages that are official in the post-genocide Rwanda. Their notes were translated to (if not already in) English and transcribed, and transcripts were analyzed using thematic content analysis. RESULTS: One hundred seventy-one HCWs were included in our analysis. Nearly all these HCWs stated that the training was highly relevant to the district hospitals and that it aligned with their work expectation. However, some midwives believed that the "neonatal resuscitation and feeding" components of the training were more relevant to them than other components. Many HCWs anticipated to change practice by initiating a triage system in their hospital and by using job aids including guidelines for prescription and feeding. Most of the challenges stemmed from the mode of the ETAT+ training delivery (e.g., language barriers, intense training schedule); while others were more related to uptake of guidelines in the district hospitals (e.g., staff turnover, reluctance to change, limited resources, conflicting protocols). CONCLUSION: This study highlights potential challenges to successful implementation of the ETAT+ clinical practice guidelines in order to improve quality of hospital care in Rwandan district hospitals. Understanding these challenges, especially from HCWs perspective, can guide efforts to improve uptake of clinical practice guidelines including ETAT+ in Rwanda.


Subject(s)
Emergency Medicine/education , Emergency Service, Hospital/standards , Triage/methods , Child , Clinical Competence/standards , Education, Medical/methods , Female , Hospitals, District/standards , Humans , Infant , Male , Medical Staff, Hospital/education , Medical Staff, Hospital/standards , Personnel Turnover/statistics & numerical data , Practice Guidelines as Topic , Quality of Health Care/standards , Resuscitation/methods , Resuscitation/standards , Rwanda , Triage/standards
20.
Aust N Z J Obstet Gynaecol ; 57(1): 111-114, 2017 Feb.
Article in English | MEDLINE | ID: mdl-28251628

ABSTRACT

Midwifery Unit Managers completed surveys in 2008 and 2014 to determine methods of induction of labour. There was an increase in balloon catheter use for cervical ripening (rate difference 37%, P = 0.007). Currently, all respondent hospitals have an oxytocin protocol; district hospitals had a significant increase in use of post-maturity protocols (rate difference = 40%, P = 0.01) but there was no change in use of prostaglandin protocols.


Subject(s)
Guideline Adherence/trends , Hospitals, District/standards , Labor, Induced/trends , Oxytocics/administration & dosage , Tertiary Care Centers/standards , Clinical Protocols , Dinoprost/administration & dosage , Female , Gestational Age , Humans , Labor, Induced/methods , New South Wales , Oxytocin/administration & dosage , Practice Guidelines as Topic , Pregnancy , Surveys and Questionnaires
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