Digital contact does not promote wellbeing, but face-to-face contact does: A cross-national survey during the COVID-19 pandemic.

With restricted face-to-face interactions, COVID-19 lockdowns and distancing measures tested the capability of computer-mediated communication to foster social contact and wellbeing. In a multinational sample (n = 6436), we investigated how different modes of contact related to wellbeing during the pandemic. Computer-mediated communication was more common than face-to-face, and its use was influenced by COVID-19 death rates, more so than state stringency measures. Despite its legal and health threats, face-to-face contact was still positively associated with wellbeing, and messaging apps had a negative association. Perceived household vulnerability to COVID-19 reduced the positive effect of face-to-face communication on wellbeing, but surprisingly, people's own vulnerability did not. Computer-mediated communication was particularly negatively associated with the wellbeing of young and empathetic people. Findings show people endeavored to remain socially connected, yet however, maintain a physical distance, despite the tangible costs to their wellbeing.

ChatDashboard: A Framework to collect, link, and process donated WhatsApp Chat Log Data.

In this paper, we present ChatDashboard, a framework for collecting, linking, and processing donated WhatsApp chat log data. The framework consists of the WhatsR R package for parsing, anonymizing, and preprocessing donated WhatsApp chat logs, the ChatDashboard R Shiny web app for uploading, reviewing, and securely donating WhatsApp chat logs, and DashboardTester, an automated script for testing the correct setup of the framework by simulating participants. With ChatDashboard, researchers can set up their own data collections to gather transparently donated WhatsApp chat log data from consenting participants and link them to survey responses. It enables researchers to retrospectively collect highly granular data on interpersonal interactions and communication without building their own tools from scratch. We briefly discuss the advantages of donated WhatsApp chat log data for investigating social relationships and provide a detailed explanation of the ChatDashboard framework. Additionally, we provide a step-by-step guideline in the supplementary materials for researchers to set up their own data donation pipelines.

Trusting strangers: The benefits of reciprocal self-disclosure during online computer-mediated communication and mediating role of interpersonal liking.

Reciprocal self-disclosure has reportedly been associated with increased interpersonal trust. However, existing research mainly focuses on online disclosure between acquaintances and overlooks the types of reciprocal disclosure, especially in the initial interactions between strangers communicating online. This study aimed to investigate how three types of reciprocal self-disclosure (turn-taking reciprocity, extended reciprocity and non-reciprocity) contribute to trust and the mechanism of positive interpersonal liking, and whether any effect was instant and stable or increased across two interactions during computer-mediated communication (CMC). Participants were assigned to one of the three reciprocal disclosure conditions and engaged in online interactions. Self-reported and behavioural results demonstrated higher levels of interpersonal trust and liking in the second interaction phase than in the first across all conditions. The turn-taking reciprocity condition showed higher interpersonal trust than did the extended condition, and higher interpersonal liking than did the extended and non-reciprocity conditions; this effect was apparent in both interactions. These findings help us understand the relationship between online self-disclosure and interpersonal trust, suggesting that certain patterns of communication with strangers (e.g., turn-taking reciprocity) may foster more positive social outcomes during CMC over time, while demonstrating the importance of immediacy in synchronous conversations.

Social networking: An analysis of health-related social support messages posted in a Facebook group for Kashmiri women.

The support groups within social networking sites such as Facebook have become a popular platform for various kinds of conversation and social support including health, especially among women. The aim of this study was to explore and analyze the types of health-related social support messages posted in a month by Kashmiri women in a Facebook group and the most common health topics for which social support was sought. A total of 302 health-related posts were selected for analysis. The results revealed that of various health-related social support posts in the group, informational support messages were posted more frequently and most requested information was related to pregnancy.

Memory for social media images following traumatic brain injury.

PRIMARY OBJECTIVE: An emerging body of research examines the role of computer-mediated communication in supporting social connection in persons with traumatic brain injury (TBI). We examine the cognitive impacts of engaging with images posted to social media for persons with moderate-severe TBI. RESEARCH DESIGN: Prior work shows that after viewing social media posts, adults have better memory for posts when they generate a comment about the post. We examined if persons with TBI experience a memory benefit for commented-upon social media images similar to non-injured comparison participants. METHODS AND PROCEDURES: 53 persons with moderate-to-severe TBI and 52 non-injured comparison participants viewed arrays of real social media images and were prompted to comment on some of them. After a brief delay, a surprise two-alternative forced choice recognition memory test measured memory for these images. MAIN OUTCOMES AND RESULTS: Persons with TBI remembered social media images at above-chance levels and experienced a commenting-related memory boost much like non-injured comparison participants. CONCLUSIONS: These findings add to a growing literature on the potential benefits of social media use in individuals with TBI and point to the benefits of active engagement for memory in social media contexts in TBI.

Using Drugs or Non-Drugs Alternatives to Alter Mental States in the Online, Virtual Era.

Background: In the 1970s a body of literature was generated advocating the alternatives approach for drug misuse prevention and rehabilitation which encouraged healthy nonchemical behaviors leading to reinforcing moods. Although this behaviorally oriented approach was overshadowed with the popularity of cognitive therapy in the 1980s, many of the recommended alternative behaviors remain embedded in cognitive approaches for drug misuse prevention and rehabilitation. One objective of the present study was to replicate, in part, two studies conducted in the 1970s which examined usage patterns of non-drug alternatives. A second objective was to explore of the use of newer technologies like the internet and the smartphone to alter emotional states. A third objective was to examine perceived stress and discrimination experiences on preferences for drug and non-drug alternatives. Methods: Three questionnaires were administered: use of drugs and non-drug alternatives in response to everyday emotions; the Everyday Discrimination Scale; and the Perceived Stress Scale. A total of 483 adults participated; their mean age was 39 years. Results: The results revealed that non-drug alternatives were preferred to drugs in treating experiences of anxiety, depression, and hostility, and to induce pleasure. Drugs were used most often to deal with pain. Experiences of discrimination increased perceptions of stress, and stress, in turn, affected the use of drugs to cope with a range of emotions. Social media and virtual activities were not preferred methods for altering negative moods. Conclusions: Social media may actually be a contributor or cause of distress, rather than a means for reducing it.

Effective Emoticon Suggestion Technique Based on Active Emotional Input Using Facial Expressions and Heart Rate Signals.

The evolution of mobile communication technology has brought about significant changes in the way people communicate. However, the lack of nonverbal cues in computer-mediated communication can make the accurate interpretation of emotions difficult. This study proposes a novel approach for using emotions as active input in mobile systems. This approach combines psychological and neuroscientific principles to accurately and comprehensively assess an individual's emotions for use as input in mobile systems. The proposed technique combines facial and heart rate information to recognize users' five prime emotions, which can be implemented on mobile devices using a front camera and a heart rate sensor. A user evaluation was conducted to verify the efficacy and feasibility of the proposed technique, and the results showed that users could express emotions faster and more accurately, with average recognition accuracies of 90% and 82% for induced and intended emotional expression, respectively. The proposed technique has the potential to enhance the user experience and provide more personalized and dynamic interaction with mobile systems.

Understanding the multi-modal affective expression of net language in computer-mediated communication.

The fast development of technology and the popularity and prevalence of social media are constantly changing people's way of living especially their communication patterns. Computer-mediated communication facilitates human contact. Meanwhile, net language becomes widely accepted by computer-mediated communicators. Originating from the text-based form, net language evolves into a multi-modal physical form with a combination of texts, symbols, emojis, pictures and other forms of messages. The multi-modality of net language gives rise to difficulties for hearers or readers of the computer-mediated communication to understand the hidden message due to the ambiguous and polysemic nature of symbols. To clarify hearer's understanding and ensure the smooth conduct of computer-mediated communication, the conceptual blending theory will be useful in processing the multi-modal net language. With a four-space network and three operation mechanism, the emergent meaning will be constructed.

Empathy, working alliance, treatment expectancy and credibility in video and face-to-face psychotherapeutic first contact.

OBJECTIVE: Video-based therapy has been used increasingly since the onset of the COVID-19 pandemic. Yet, video-based initial psychotherapeutic contact can be problematic due to the limitations of computer-mediated communication. At present, little is known about the effects of video first contact on important psychotherapeutic processes. METHOD: Forty-three individuals (nvideo = 18, nface-to-face = 25) were recruited via an outpatient clinic waiting list and were randomly assigned to video or face-to-face initial psychotherapeutic sessions. Participants rated treatment expectancy before and after the session, and the therapist's empathy, working alliance, and credibility after the session and several days later. RESULTS: Empathy and working alliance ratings of patients and therapists were high and did not differ between the two communication conditions after the appointment or at follow-up. Treatment expectancy increased to a similar extent for the video and face-to-face modalities from pre to post. Willingness to continue with video-based therapy increased in participants who had video contact, but not in those with face-to-face contact. CONCLUSION: This study indicates that crucial processes related to the therapeutic relationship can be initiated via video, without prior face-to-face contact. Given the limited nonverbal communication cues in video appointments, it remains unclear as to how such processes evolve. TRIAL REGISTRATION: German Clinical Trials Register identifier: DRKS00031262..

Positive and negative effects of collaboration on suggestibility and false memory in online groups.

Previous studies demonstrated the positive and negative effects of collaboration on memory (both veridical and false recall) and suggestibility in face-to-face contexts. However, it remains unclear whether the same results can be observed in a virtual context. To clarify this issue, the present study examined the performance of 10 nominal triads and 10 collaborative triads in a fully online setting. Participants interacted live, in videoconference and were tested with the Gudjonsson Suggestibility Scale (GSS) and the Deese/Roediger-McDermott (DRM) task. For the GSS, the results replicated the in-person pattern of results, with collaborative triads showing the standard inhibition effect in the immediate and delayed (after 24 h) recall tasks; in addition, collaborative triads were less suggestible than nominal triads. For the DRM, we likewise found that collaboration decreased the recall and recognition of both studied items (the standard inhibitory effect) and critical lures (the error-pruning effect). We therefore conclude that remembering in a virtual context exhibits the same general properties as its in-person counterpart, at least when using a videoconference setting.

The role of expectations for liking and other positive Affiliative outcomes in the get-acquainted process that occurs over Computer-mediated video communication.

People often develop expectations prior to meeting someone for the first time. These pre-interaction expectations, which include how much they will like the other and how much they will enjoy the interaction, have likely increased because of information easily obtained about others through social media. What is not well understood is whether these expectations prior to a first meeting are associated with interpersonal evaluations formed during the get-acquainted interaction. In this study, pre-interaction expectations were collected from both members of 71 dyads. Then, after the dyads interacted through a structured self-disclosure task conducted over Skype, their reactions were assessed again. Several findings of the study have implications for people meeting for the first time, including over visual forms of computer-mediated communication (CMC). Findings included that pre-interaction expectations were associated with reactions after the interaction, a visual greeting with another before learning information about the other did not moderate the effect of that information on liking and other affiliative outcomes, and participants underestimated how much they were liked after the interaction. The implications of the findings are important because people are increasingly becoming acquainted through visual forms of CMC, which has been amplified during the COVID-19 pandemic. Supplementary Information: The online version contains supplementary material available at 10.1007/s12144-021-01466-4.

Impact of extracurricular synchronous and asynchronous computer-mediated communication between students and teachers on digital reading performance: Evidence from 53 countries/regions.

This study compared the effects of extracurricular synchronous computer-mediated communication (SCMC) and asynchronous computer-mediated communication (ASCMC) between students and teachers on students' digital reading performance at different frequencies. 392,269 samples from 53 countries/regions that participated in the Programme for International Student Assessment 2018 were collected. Multilevel regression analysis showed that SCMC negatively influenced digital reading performance across countries/regions. As the frequency decreased, the negative effect of SCMC diminished. In contrast, ASCMC at a moderately low frequency could facilitate digital reading performance in some countries/regions; however, as frequency increased, the positive effect became negative. These results showed that synchronicity played a role in predicting students' digital reading performance. This study also explored the mediating effect of metacognition with Nelson and Naren's metacognitive control-monitoring model. A multilevel mediation analysis proved that the effects of SCMC and ASCMC on digital reading performance were mediated by students' metacognition of assessing credibility. Practical implications and suggestions for students' self-paced learning were discussed with the purpose of promoting the effective use of extracurricular CMC between students and teachers and improving students' digital reading achievement in the post-COVID-19 pandemic era.

Virtual reality as a communication medium: a comparative study of forced compliance in virtual reality versus physical world.

There are reasons to consider virtual reality (VR) as a newly arrived communication medium that ought to be differentiated from all other forms of mediated communication, since it is the first and only medium with the potential to enable incorporation of the full spectrum of both verbal and non-verbal cues. The present paper is part of a broader scheme in investigating potential differentiations in interpersonal communication between the physical world and VR. Our experimental design builds upon the existing knowledge base of forced compliance experiments; the set-up involved a comparative study of two groups (N = 46) performing tasks under the authoritative influence of a researcher who applied persuasion techniques. Results indicate that VR-mediated communication is as intricate as face to face, since subjects were equally or more compliant, with the nature of information exchanged (e.g. fact-based, morality-based, etc.) being a contributing factor, whilst exemplifying under-development and future applications of VR collaborative environments.

Social Media Elements, Ecologies, and Effects.

This review delineates core components of the social media ecosystem, specifying how online platforms complicate established social psychological effects. We assess four pairs of social media elements and effects: profiles and self-presentation; networks and social mobilization; streams and social comparison; and messages and social connectedness. In the process, we describe features and affordances that comprise each element, underscoring the complexity of social media contexts as they shift to a central topic within psychology. Reflecting on this transitional state, we discuss how researchers will struggle to replicate the effects of dynamic social environments. Consequently, we outline the obstacles in isolating effects that reoccur across platforms, as well as the challenges and opportunities that come with measuring contexts across periods. By centering on the elements that define the online ecosystem, psychological research can establish a more durable foundation for replicating the effects of social media and chronicling the evolution of social interaction.

Effects of Website Interactivity on Skin Cancer-Related Intentions and User Experience: Factorial Randomized Experiment.

BACKGROUND: Digital media technologies provide users with the ability to interact with content and to receive information based on their preferences and engagement. OBJECTIVE: We used skin cancer and sun protection as a health topic to explore how modality interactivity, interface tools that afford users greater activity, resulting in greater depth and breadth of mentally representing and experiencing mediated content, and message interactivity, the extent to which the system allows users to exchange messages back and forth on health websites, influenced users' attitudes, knowledge, behavioral intentions, and experience. METHODS: We employed a 2×2 (modality interactivity: high vs low; message interactivity: high vs low) between-subject online experiment for which 4 websites were created. Participants (n=293) were recruited using Amazon Mechanical Turk and randomly assigned into to 1 of 4 conditions. After browsing the website, participants completed an online survey regarding their experience and cognitive perceptions. General linear models and path analysis were used to analyze the data. RESULTS: Both modality interactivity (P=.001) and message interactivity (P<.001) had an impact on intention to use sun protection. Attitudes toward health websites and perceived knowledge mediated the effects of modality interactivity and message interactivity on sun protection use intention, individually. Participants in the high modality interactivity and high message interactivity condition felt more satisfied (P=.02). Participants in the low message interactivity condition had more interest in the experience with health websites than participants in the high message interactivity condition (P=.044). CONCLUSIONS: Findings suggested that modality interactivity influenced intention to use sun protection directly as well as via attitudes toward the websites. Message interactivity impacted intention to use sunscreen directly and also through perceived knowledge. Implications for designing health websites and health intervention content are discussed.

Linguistic Analysis of Online Communication About a Novel Persecutory Belief System (Gangstalking): Mixed Methods Study.

BACKGROUND: Gangstalking is a novel persecutory belief system whereby those affected believe they are being followed, stalked, and harassed by a large number of people, often numbering in the thousands. The harassment is experienced as an accretion of innumerable individually benign acts such as people clearing their throat, muttering under their breath, or giving dirty looks as they pass on the street. Individuals affected by this belief system congregate in online fora to seek support, share experiences, and interact with other like-minded individuals. Such people identify themselves as targeted individuals. OBJECTIVE: The objective of the study was to characterize the linguistic and rhetorical practices used by contributors to the gangstalking forum to construct, develop, and contest the gangstalking belief system. METHODS: This mixed methods study employed corpus linguistics, which involves using computational techniques to examine recurring linguistic patterns in large, digitized bodies of authentic language data. Discourse analysis is an approach to text analysis which focuses on the ways in which linguistic choices made by text creators contribute to particular functions and representations. We assembled a 225,000-word corpus of postings on a gangstalking support forum. We analyzed these data using keyword analysis, collocation analysis, and manual examination of concordances to identify discursive and rhetorical practices among self-identified targeted individuals. RESULTS: The gangstalking forum served as a site of discursive contest between 2 opposing worldviews. One is that gangstalking is a widespread, insidious, and centrally coordinated system of persecution employing community members, figures of authority, and state actors. This was the dominant discourse in the study corpus. The opposing view is a medicalized discourse supporting gangstalking as a form of mental disorder. Contributors used linguistic practices such as presupposition, nominalization, and the use of specialized jargon to construct gangstalking as real and external to the individual affected. Although contributors generally rejected the notion that they were affected by mental disorder, in some instances, they did label others in the forum as impacted/affected by mental illness if their accounts if their accounts were deemed to be too extreme or bizarre. Those affected demonstrated a concern with accumulating evidence to prove their position to incredulous others. CONCLUSIONS: The study found that contributors to the study corpus accomplished a number of tasks. They used linguistic practices to co-construct an internally coherent and systematized persecutory belief system. They advanced a position that gangstalking is real and contested the medicalizing discourse that gangstalking is a form of mental disorder. They supported one another by sharing similar experiences and providing encouragement and advice. Finally, they commiserated over the challenges of proving the existence of gangstalking.

Long-distance texting: Text messaging is linked with higher relationship satisfaction in long-distance relationships.

Due to the widespread use of smartphones, romantic couples can connect with their partners from virtually anywhere, at any time. Remote communication may be particularly important to long-distance relationships (LDRs), compared to geographically close relationships (GCRs). The goals of the current research were to examine differences between LDRs and GCRs in (1) the patterns of remote communication (video calls, voice calls, and texting), and (2) how frequency and responsiveness of remote communication are related to relationship satisfaction. Data were drawn from an online survey of emerging adults (n = 647) who were in a relationship or dating someone (36.5% were in an LDR). Participants in LDRs engaged in more frequent video calling, voice calling and texting, compared to those in GCRs. Long-distance relationship participants also perceived their partners to be more responsive during video and voice calls, compared to GCR participants. More frequent and responsive texting predicted significantly greater relationship satisfaction among participants in LDRs, but not GCRs. Meanwhile, frequency of voice calls was associated with greater relationship satisfaction in GCRs, but not in LDRs. The use of video calls was not significantly related to relationship satisfaction in either group. Overall, study findings add to a growing literature on remote communication in romantic couples and suggest a uniquely positive role of texting within LDRs. Further research is needed to examine the ways in which LDR and GCR couples can best capitalize on different forms of remote technology to maintain their relationships during periods of separation.

Socio-interactive practices and personality within an EFL online learning environments.

A primary effort within the literature addresses the needs in acclimatizing dynamic, student-driven instruction to conceive a significantly enhanced online learning environment. This study serves to examine the relationship, if any, between student characteristics (introversion and extraversion) and contribution in the online writing environment (social presence) and their sense of class community in online writing courses. The research was undertaken in a public university in the Kingdom of Saudi Arabia (KSA), examining a sample (N = 171, 36 males and 135 females) of EFL male and female students. The results confirmed the ICT positive relationships between extraverted and introverted students with their social presence and sense of class community. These results reinforce the instructor's significant role in implementing and engaging students in learning experiences that can address the need for different types of students (e.g., extraverts, introverts) and enhance their interaction through online platforms. The study further calls for developing pedagogically sound approaches to shift away from instructor-fed to student-centered online learning that incorporates instructors' facilitation, constructive and continuous feedback, and clear guidance. It further urges the utilization of sociopsychological methods to address individual differences, especially in online learning.

Tell me your dreams and goals: Structuring communication exchanges to improve patient-centered care with chronic pain patients.

BACKGROUND: Communicating pain is a difficult endeavor due to the lack of observable pathology, the immeasurable nature of pain, and the presence of comorbid symptoms. While research has shown the value of cure-centered and care-centered communication, it is unclear how chronic pain patients would like to structure pain communication with their providers so that it produces pain disclosure and emotional support. Aim This study examines communication preferences of chronic pain patients including types of questions asked and information received to allow a holistic portrayal of the experience of living with chronic pain. DESIGN: The research used a quantitative survey that was disseminated via online chronic pain devoted support groups. PARTICIPANTS: 192 respondents took the survey, with women respondents outnumbering men at a 4:1 ratio. Respondents came from 38 states and represented eight countries. RESULTS: For providers to better understand patients' chronic pain, results indicate they would like providers to inquire about how pain impacts their daily activities, relationships, work responsibilities, and goals and dreams using open-ended questions. These low-stake questions can facilitate emotional disclosure, increase feelings of support, and allow for co-morbid linkages. CONCLUSION: These inquiries prioritize patients' own subjective knowledge, can deepen the communication exchange between provider and patient, and facilitate pain disclosure. The findings help to deliver patient-centered care, promote rapport, and foster trust between providers and their patients.

The relationship between perceived interpersonal competence and self-disclosure in an online context: The moderating role of shyness.

The purpose of this study is to examine the reported level of self-disclosure in online communication and understand the relationship between perceived interpersonal competence and self-disclosure in an online context, taking into account the moderating role of shyness. The study sample consists of university students (N = 585). Hierarchical multiple linear regression analyses revealed that, controlling for participants' online media use, shyness moderated the relationship between online self-disclosure and perceived interpersonal competence. Moderation results showed that the relationship between online self-disclosure and perceived interpersonal competence was weaker for individuals with higher levels of shyness, and stronger for those with moderate or low scores on the shyness measure. The study's implications and contributions to the existing literature are discussed.