An investigation of the impact of Melbourne Zoo's "Seal-the-Loop" donate call-to-action on visitor satisfaction and behavior.

Modern zoos are uniquely positioned to educate the public about environmental issues and promote conservation action. This report investigates the introduction of a donation request during an interactive fur seal presentation (as part of Melbourne Zoo's "Seal-the-Loop" initiative) on visitor satisfaction, perceptions of donation as a way to help wild fur seals, and donation behaviors. Comparisons are made between three groups surveyed upon exit: (1) viewed the interactive fur seal presentation prior to the donation request implementation (pledge-presentation: N = 86; see Mellish, Pearson, Sanders, and Litchfield []; International Zoo Yearbook 129:129-154); (2) viewed the interactive fur seal presentation including the donation request (donate-presentation: N = 82); and (3) viewed the fur seal exhibit and donation point but not the presentation and were not directly asked to make a donation (donate-exhibit: N = 82). Findings demonstrate visitor satisfaction with the interactive fur seal presentation was not negatively impacted following the implementation of the donate request (with >92% of pledge-presentation and donate-presentation visitors providing a "satisfied" or "very satisfied" rating). Only the donate-presentation visitors reported donation as a conservation action to help wild fur seals (19.18%; 0% for pledge-presentation visitors). While both donate-exhibit (39.51%) and donate-presentation visitors (60.75%) self-reported making donations or intending to do so, donation behavior was significantly increased for visitors who had viewed the fur seal presentation. Findings provide preliminary support that zoos may utilize interactive educational presentations to effectively ask visitors for donations to support specific conservation projects, without negatively impacting on satisfaction and with a relatively high level of visitor engagement.

Evaluating the conservation impact of an innovative zoo-based educational campaign: 'Don't Palm Us Off' for orang-utan conservation.

With significant biodiversity loss occurring presently, increased emphasis is being placed upon the capacity of zoos to contribute to species conservation. This paper evaluates an innovative conservation education campaign 'Don't Palm Us Off' implemented at Melbourne Zoo, Australia. This sought to address a lack of public awareness regarding palm oil (the product most threatening the survival of the orang-utan) and to create public support for mandatory labeling of palm oil on food products, allowing for informed consumer purchasing. Communication tools utilized included an educational video presentation played on-site, as well as You Tube video, celebrity ambassadors, and social media. Evaluation took place across four time-points: baseline, mid-point, conclusion (12 months), and follow-up. Zoo visitors (N = 403) were randomly selected whilst visiting the orang-utan exhibit, completing a questionnaire regarding knowledge about orangutans, attitudes toward orangutans, support for palm oil labeling, previous conservation behavior, and intentions for future behavior. Results revealed significant increases in palm oil awareness; attitudes toward orangutans; support for palm oil labeling; and indicating labeling would influence purchasing behavior, at all times relative to baseline (P < 0.01). There were also significant increases in self-reported conservation behavior at the end of the campaign and follow-up (P < 0.05). In excess of 160,000 people additionally signed an associated petition for mandatory palm oil labeling. Overall the findings support the efficacy of this multi-faceted initiative; highlighting the importance of continued innovation in zoo-based conservation education and practice (including the integration of emerging technologies with traditional on-site education) to maximize contributions to species conservation.

What can zookeepers tell us about interacting with big cats in captivity?

Despite the potential dangers involved, interactions between zookeepers and captive big cats are increasing. Research with other animals, particularly nonhuman primates, suggests that closer interactions can be beneficial not only for the animals and their keepers, but also for zoo visitors. This study sought to determine whether the same benefits may apply to keeper-big cat interactions. An online questionnaire was completed by 86 keepers worldwide, assessing which types of handling (hands-on, protected, hands-off) they practice with their big cats, whether they practice training, and what their opinions of these methods are (through a series of rating scales and open-ended questions). Protected contact was the most frequently used handling method among this sample, particularly with lions, tigers, and cheetahs, and training was practiced by the majority of participants with all big cat species. Participants perceived protected contact as the most beneficial handling practice for big cats, keepers, and visitors, noting how it can allow a close bond between keeper and cat, as well as its educational value for zoo visitors. Contrastingly, concerns were raised about the use of hands-on approaches, particularly with regard to the safety of all parties involved and the potential for wrong messages to be sent to visitors. Further, training was reported to be more beneficial for each group than any handling practice, yielding similar potential benefits as protected contact. Consistent with existing information with other species, these findings will be useful in directing objective research examining the use of different handling and training methods with big cats.

Short-term psychological outcomes of Australia's 2019/20 bushfire season.

OBJECTIVE: We investigated how Australian community members (N = 318) indirectly and/or directly exposed to Australia's 2019/20 bushfire season differed in terms of psychological distress, posttraumatic growth, coping, physical health, and COVID-19 anxiety. METHOD: This was a cross-sectional study with a nonequivalent groups design. Participants were over 18 years old, English proficient, and Australian permanent residents or citizens living in Australia at some point between June 2019 and February 2020. Participants completed a 10-minute anonymous online survey 5 to 8 weeks following the bushfires. RESULTS: A descriptive discriminant analysis revealed a statistically significant difference between bushfire exposure groups when considering our dependent variables of interest simultaneously and adjusting for prior mental health assistance and prior exposure to natural disasters: F(10, 624) = 2.83, p = .002; V = .087, partial η² = .043. The group centroid for the indirect-only exposure group (-.374) was substantially lower than that for the other 2 groups (direct only: .137; direct + indirect: .224), indicating that the indirect-only exposure group could be differentiated by the fact that they more frequently reported avoidant coping strategies and endorsed lower posttraumatic growth scores than the direct-only and direct + indirect exposure groups. The variance accounted for by these discriminant variables was 8.4%, indicating a very small effect. CONCLUSION: Our results point to a need to tailor and/or expand disaster preparedness, response, and recovery efforts such that they might benefit community members both directly and indirectly exposed to bushfire events in Australia. (PsycInfo Database Record (c) 2022 APA, all rights reserved).

Dingoes (Canis dingo) can use human social cues to locate hidden food.

There is contention concerning the role that domestication plays in the responsiveness of canids to human social cues, with most studies investigating abilities of recognized domestic dog breeds or wolves. Valuable insight regarding the evolution of social communication with humans might be gained by investigating Australian dingoes, which have an early history of domestication, but have been free-ranging in Australia for approximately 3500-5000 years. Seven 'pure' dingoes were tested outdoors by a familiar experimenter using the object-choice paradigm to determine whether they could follow nine human communicative gestures previously tested with domestic dogs and captive wolves. Dingoes passed all cues significantly above control, including the "benchmark" momentary distal pointing, with the exception of gaze only, gaze and point, and pointing from the incorrect location. Dingo performance appears to lie somewhere between wolves and dogs, which suggests that domestication may have played a role in their ability to comprehend human gestures.

Recycling 115,369 mobile phones for gorilla conservation over a six-year period (2009-2014) at Zoos Victoria: A case study of 'points of influence' and mobile phone donations.

More than seven billion mobile phones are estimated to be in service globally, with more than a billion older phones likely to be retired. A major barrier to a sustainable circular economy for mobile phones is people's hoarding of their retired phones. Old mobile phones may be refurbished for re-use or ultimately dismantled for possible extraction of elements, including 'conflict' metals such as coltan (containing elements tantalum and niobium), mined in eastern Democratic Republic of Congo and threatening wild populations of eastern Grauer's gorillas (Gorilla beringei graueri). Zoos Victoria cares for western gorillas (Gorilla gorilla gorilla) who served as ambassadors for their Grauer's gorilla counterparts in this community-based social marketing initiative. Through tracking of barcodes on satchels of recycled mobile phones, efficiency of ten different points of influence could be calculated for the 'They're Calling on You' mobile phone recycling community campaign at Zoos Victoria in Australia. Over a six-year period (2009-2014), a total of 115,369 mobile phones were donated. The Courier Collect initiative resulted in 50,883 mobile phone donations (44% of total), followed by the Static Display at Melbourne Zoo, resulting in 29,778 mobile phone donations (26% of total). The number of phones collected for Keeper Talks (at Melbourne Zoo and Werribee Open Range Zoo) was 12,684 (11% of total), and in terms of fostering close connections between visitors and the conservation campaign, keeper talks were effective as one phone was donated for every four people attending a keeper talk at Werribee Open Range Zoo and one phone was donated for every 28 people who attended a keeper talk at Melbourne Zoo. We provide suggestions for future campaigns, so that accurate data capture can allow cost-benefit analyses to be conducted. Our results demonstrate that a conservation-based organisation, in partnership with corporate sponsors and community groups can effectively influenced people's mobile phone recycling behavior, paving the way for international collaborations to maximize scale and impact.

The 'Feline Five': An exploration of personality in pet cats (Felis catus).

The idea of animals possessing personalities was once dismissed by the scientific community, but has since gained traction with evidence for potential application to improve captive animal management and welfare. Although domestic cats are popular companion animals, research has tended to overlook the value of personality assessment for management and care of pet cats. The aim of this study was to investigate personality in a large sample of pet cats with a view to understanding practical implications for pet cats in the home. Personality of 2,802 pet cats, from South Australia and New Zealand, was rated by their owners utilising a survey measuring 52 personality traits. Five reliable personality factors were found using principal axis factor analysis: Neuroticism, Extraversion, Dominance, Impulsiveness and Agreeableness. Implications for the 'Feline Five' are discussed in relation to their potential application to improving the management and welfare of pet cats. Highly Impulsive cats for example, may be reacting to something stressful in their environment, whereas cats with low Agreeableness scores, showing irritability may indicate underlying pain or illness. Thus, the need for a systematic and holistic approach to personality that includes both the individual pet cat and its environment is recommended, and opens the door to future interdisciplinary intervention.

An empirical case study examining effectiveness of environmental enrichment in two captive Australian Sea Lions (Neophoca cinerea).

This case study examined the effect of environmental enrichment on the activity budgets of a male and female Australian Sea Lion (Neophoca cinerea) housed together at Adelaide Zoo. Using non-food-related (intrinsic) and food-related (extrinsic) enrichment objects, the study conducted an ABABA (withdrawal) experimental design over a 30-day period (180 hr). The study expected extrinsically reinforcing objects to be more effective than intrinsically reinforcing objects in reducing pattern swimming. The male sea lion spent more than 45% of scans engaged in pattern swimming during the initial baseline, which was reduced by at least 25% when enrichment items were present. However, there was no evidence of stereotypic behavior in the female sea lion, indicating that individual differences may exist. When enrichment was present, the study observed more active behaviors in both nonhuman animals. They spent more time interacting with the non-food-related objects overall. Therefore, introducing simple enrichment devices offers a cheap, practical, and effective method of adding complexity to the environment, which is likely to benefit the animals' welfare and enhance the zoo-visitor experience.

A case study of orangutan and siamang behavior within a mixed-species zoo exhibit.

This empirical case study assessed the behavior and welfare of 2 orangutans (Pongo abelii) and 2 siamangs (Symphalangus syndactylus) within a mixed-species zoo exhibit. The study used instantaneous scan-sampling to record behavior, location, and interspecies proximity over 174 hr and all-occurrences data for any interactions between species. Results revealed frequent affiliative interactions between the female orangutan and siamang pair and an absence of agonistic or aggressive encounters. All individuals used the majority of the exhibit without segregation by species. Both orangutans spent most of their time on the ground (above 70% of all scans), and low levels of foraging were identified (1-4% of scans for all individuals). Overall, the findings support the notion that mixed-species exhibits may be enriching to the species involved through increased stimulation and opportunities for interaction. A poststudy incident also highlights the need for careful and continual monitoring of mixed-species exhibits over time.

How do apes ape?

In the wake of telling critiques of the foundations on which earlier conclusions were based, the last 15 years have witnessed a renaissance in the study of social learning in apes. As a result, we are able to review 31 experimental studies from this period in which social learning in chimpanzees, gorillas, and orangutans has been investigated. The principal question framed at the beginning of this era, Do apes ape? has been answered in the affirmative, at least in certain conditions. The more interesting question now is, thus, How do apes ape? Answering this question has engendered richer taxonomies of the range of social-learning processes at work and new methodologies to uncover them. Together, these studies suggest that apes ape by employing a portfolio of alternative social-learning processes in flexibly adaptive ways, in conjunction with nonsocial learning. We conclude by sketching the kind of decision tree that appears to underlie the deployment of these alternatives.