Effect of CAHPS performance information on health plan choices by Iowa Medicaid beneficiaries.
Med Care Res Rev
; 59(3): 319-36, 2002 Sep.
Article
en En
| MEDLINE
| ID: mdl-12205831
ABSTRACT
This evaluation tested if Consumer Assessment of Health Plans Study (CAHPS) information on plan performance affected health plan choices by new beneficiaries in Iowa Medicaid. New cases entering Medicaid in selected counties during February through May 2000 were assigned randomly to experimental or control groups. The control group received standard Medicaid enrollment materials, and the experimental group received these materials plus a CAHPS report. We found that CAHPS information did not affect health plan choices by Iowa Medicaid beneficiaries, similar to previously reported findings for New Jersey Medicaid. However, it did affect plan choice in an earlier laboratory experiment. The value of this information may be limited to a subset of receptive consumers who actively study information received, even then only when (1) ratings of available plans differ greatly, (2) ratings differ from prior beliefs about plan quality, and (3) reports are easy to understand.
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Colección:
01-internacional
Banco de datos:
MEDLINE
Asunto principal:
Conducta de Elección
/
Sistemas Prepagos de Salud
/
Medicaid
/
Comportamiento del Consumidor
/
Indicadores de Calidad de la Atención de Salud
/
Servicios de Información
Tipo de estudio:
Clinical_trials
Límite:
Humans
País/Región como asunto:
America do norte
Idioma:
En
Revista:
Med Care Res Rev
Asunto de la revista:
PESQUISA EM SERVICOS DE SAUDE
Año:
2002
Tipo del documento:
Article
País de afiliación:
Estados Unidos