Assessment of primary health care: health professionals' perspective.
Rev Esc Enferm USP
; 48 Spec No: 122-8, 2014 Aug.
Article
em En, Pt
| MEDLINE
| ID: mdl-25517845
ABSTRACT
Objective To assess primary health care attributes of access to a first contact, comprehensiveness, coordination, continuity, family guidance and community orientation. Method An evaluative, quantitative and cross-sectional study with 35 professional teams in the Family Health Program of the Alfenas region, Minas Gerais, Brazil. Data collection was done with the Primary Care Assessment Tool - Brazil, professional version. Results Results revealed a low percentage of medical experts among the participants who evaluated the attributes with high scores, with the exception of access to a first contact. Data analysis revealed needs for improvement hours of service; forms of communication between clients and healthcare services and between clients and professionals; the mechanism of counter-referral. Conclusion It was concluded that there is a mismatch between the provision of services and the needs of the population, which compromises the quality of primary health care.
Texto completo:
1
Coleções:
01-internacional
Base de dados:
MEDLINE
Tipo de estudo:
Observational_studies
Idioma:
En
/
Pt
Revista:
Rev Esc Enferm USP
Ano de publicação:
2014
Tipo de documento:
Article
País de afiliação:
Brasil