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1.
Ergonomics ; : 1-20, 2024 Jun 25.
Artículo en Inglés | MEDLINE | ID: mdl-38916114

RESUMEN

This study examines the barriers to integrating portable Magnetic Resonance Imaging (MRI) systems into ambulance services to enable effective triaging of patients to the appropriate hospitals for timely stroke care and potentially reduce door-to-needle time for thrombolytic administration. The study employs a qualitative methodology using a digital twin of the patient handling process developed and demonstrated through semi-structured interviews with 18 participants, including 11 paramedics from an Emergency Medical Services system and seven neurologists from a tertiary stroke care centre. The interview transcripts were thematically analysed to determine the barriers based on the Systems Engineering Initiative for Patient Safety framework. Key barriers include the need for MRI operation skills, procedural complexities in patient handling, space constraints, and the need for training and policy development. Potential solutions are suggested to mitigate these barriers. The findings can facilitate implementing MRI systems in ambulances to expedite stroke treatment.


This study investigates the challenges of integrating portable MRI systems into ambulances for faster stroke care. It identifies key barriers such as operational skills, procedural complexities, space constraints, and policy development needs, and offers a few solutions to improve emergency stroke treatment.

2.
Hum Factors ; 64(1): 173-187, 2022 02.
Artículo en Inglés | MEDLINE | ID: mdl-34292055

RESUMEN

OBJECTIVE: We collected naturalistic heart rate data from veterans diagnosed with post-traumatic stress disorder (PTSD) to investigate the effects of various factors on heart rate. BACKGROUND: PTSD is prevalent among combat veterans in the United States. While a positive correlation between PTSD and heart rate has been documented, specific heart rate profiles during the onset of PTSD symptoms remain unknown. METHOD: Veterans were recruited during five cycling events in 2017 and 2018 to record resting and activity-related heart rate data using a wrist-worn device. The device also logged self-reported PTSD hyperarousal events. Regression analyses were performed on demographic and behavioral covariates including gender, exercise, antidepressants, smoking habits, sleep habits, average heart rate during reported hyperarousal events, age, glucocorticoids consumption, and alcohol consumption. Heart rate patterns during self-reported PTSD hyperarousal events were analyzed using Auto Regressive Integrated Moving Average (ARIMA). Heart rate data were also compared to an open-access non-PTSD representative case. RESULTS: Of 99 veterans with PTSD, 91 participants reported at least one hyperarousal event, with a total of 1023 events; demographic information was complete for 38 participants who formed the subset for regression analyses. The results show that factors including smoking, sleeping, gender, and medication significantly affect resting heart rate. Moreover, unique heart rate patterns associated with PTSD symptoms in terms of stationarity, autocorrelation, and fluctuation characteristics were identified. CONCLUSION: Our findings show distinguishable heart rate patterns and characteristics during PTSD hyperarousal events. APPLICATION: These findings show promise for future work to detect the onset of PTSD symptoms.


Asunto(s)
Trastornos por Estrés Postraumático , Veteranos , Consumo de Bebidas Alcohólicas , Frecuencia Cardíaca , Humanos , Trastornos por Estrés Postraumático/diagnóstico , Estados Unidos/epidemiología
3.
Surg Endosc ; 34(2): 728-741, 2020 02.
Artículo en Inglés | MEDLINE | ID: mdl-31102078

RESUMEN

BACKGROUND: One of the major impediments to the proliferation of endoscopic submucosal dissection (ESD) training in Western countries is the lack of sufficient experts as instructors. One way to address this gap is to develop didactic systems, such as surgical simulators, to support the role of trainers. Cognitive task analysis (CTA) has been used in healthcare for the design and improvement of surgical training programs, and therefore can potentially be used for design of similar systems for ESD. OBJECTIVE: The aim of the study was to apply a CTA-based approach to identify the cognitive aspects of performing ESD, and to generate qualitative insights for training. MATERIALS AND METHODS: Semi-structured interviews were designed based on the CTA framework to elicit knowledge of ESD practitioners relating to the various tasks involved in the procedure. Three observations were conducted of expert ESD trainers either while they performed actual ESD procedures or at a training workshop. Interviews were either conducted over the phone or in person. Interview participants included four experts and four novices. The observation notes and interviews were analyzed for emergent qualitative themes and relationships. RESULTS: The qualitative analysis yielded thematic insights related to four main cognition-related categories: learning goals/principles, challenges/concerns, strategies, and decision-making. The specific insights under each of these categories were systematically mapped to the various tasks inherent to the ESD procedure. CONCLUSIONS: The CTA approach was applied to identify cognitive themes related to ESD procedural tasks. Insights developed based on the qualitative analysis of interviews and observations of ESD practitioners can be used to inform the design of ESD training systems, such as virtual reality-based simulators.


Asunto(s)
Educación , Resección Endoscópica de la Mucosa , Toma de Decisiones Clínicas , Cognición , Simulación por Computador , Educación/métodos , Educación/normas , Resección Endoscópica de la Mucosa/métodos , Resección Endoscópica de la Mucosa/psicología , Ergonomía , Humanos , Modelos Anatómicos , Psicología Educacional , Análisis y Desempeño de Tareas
4.
J Med Internet Res ; 22(9): e21279, 2020 09 03.
Artículo en Inglés | MEDLINE | ID: mdl-32805704

RESUMEN

BACKGROUND: Student mental health in higher education has been an increasing concern. The COVID-19 pandemic situation has brought this vulnerable population into renewed focus. OBJECTIVE: Our study aims to conduct a timely assessment of the effects of the COVID-19 pandemic on the mental health of college students. METHODS: We conducted interview surveys with 195 students at a large public university in the United States to understand the effects of the pandemic on their mental health and well-being. The data were analyzed through quantitative and qualitative methods. RESULTS: Of the 195 students, 138 (71%) indicated increased stress and anxiety due to the COVID-19 outbreak. Multiple stressors were identified that contributed to the increased levels of stress, anxiety, and depressive thoughts among students. These included fear and worry about their own health and of their loved ones (177/195, 91% reported negative impacts of the pandemic), difficulty in concentrating (173/195, 89%), disruptions to sleeping patterns (168/195, 86%), decreased social interactions due to physical distancing (167/195, 86%), and increased concerns on academic performance (159/195, 82%). To cope with stress and anxiety, participants have sought support from others and helped themselves by adopting either negative or positive coping mechanisms. CONCLUSIONS: Due to the long-lasting pandemic situation and onerous measures such as lockdown and stay-at-home orders, the COVID-19 pandemic brings negative impacts on higher education. The findings of our study highlight the urgent need to develop interventions and preventive strategies to address the mental health of college students.


Asunto(s)
Infecciones por Coronavirus/psicología , Neumonía Viral/psicología , Estudiantes/psicología , Universidades/estadística & datos numéricos , Adulto , Betacoronavirus , COVID-19 , Infecciones por Coronavirus/epidemiología , Femenino , Humanos , Masculino , Salud Mental , Pandemias , Neumonía Viral/epidemiología , SARS-CoV-2 , Estudiantes/estadística & datos numéricos , Encuestas y Cuestionarios , Estados Unidos/epidemiología , Adulto Joven
5.
J Med Internet Res ; 22(9): e22817, 2020 09 17.
Artículo en Inglés | MEDLINE | ID: mdl-32897868

RESUMEN

BACKGROUND: Evidence suggests that the COVID-19 pandemic has generally increased levels of stress and depression among the public. However, the impact on college students in the United States has not been well-documented. OBJECTIVE: This paper surveys the mental health status and severity of depression and anxiety of college students in a large university system in the United States during the COVID-19 pandemic. METHODS: An online survey was conducted among undergraduate and graduate students recruited from Texas A&M University via email. The survey consisted of two standardized scales-the Patient Health Questionnaire-9 and the General Anxiety Disorder-7-for depression and anxiety, and additional multiple-choice and open-ended questions regarding stressors and coping mechanisms specific to COVID-19. RESULTS: Among the 2031 participants, 48.14% (n=960) showed a moderate-to-severe level of depression, 38.48% (n=775) showed a moderate-to-severe level of anxiety, and 18.04% (n=366) had suicidal thoughts. A majority of participants (n=1443, 71.26%) indicated that their stress/anxiety levels had increased during the pandemic. Less than half of the participants (n=882, 43.25%) indicated that they were able to cope adequately with the stress related to the current situation. CONCLUSIONS: The proportion of respondents showing depression, anxiety, and/or suicidal thoughts is alarming. Respondents reported academic-, health-, and lifestyle-related concerns caused by the pandemic. Given the unexpected length and severity of the outbreak, these concerns need to be further understood and addressed.


Asunto(s)
Infecciones por Coronavirus/epidemiología , Encuestas Epidemiológicas , Salud Mental/estadística & datos numéricos , Pandemias , Neumonía Viral/epidemiología , Estudiantes/psicología , Estudiantes/estadística & datos numéricos , Universidades , Adolescente , Adulto , Ansiedad/epidemiología , Betacoronavirus , COVID-19 , Estudios Transversales , Depresión/epidemiología , Femenino , Humanos , Masculino , SARS-CoV-2 , Estrés Psicológico/epidemiología , Ideación Suicida , Adulto Joven
6.
Surg Endosc ; 33(2): 592-606, 2019 02.
Artículo en Inglés | MEDLINE | ID: mdl-30128824

RESUMEN

BACKGROUND: ESD is an endoscopic technique for en bloc resection of gastrointestinal lesions. ESD is a widely-used in Japan and throughout Asia, but not as prevalent in Europe or the US. The procedure is technically challenging and has higher adverse events (bleeding, perforation) compared to endoscopic mucosal resection. Inadequate training platforms and lack of established training curricula have restricted its wide acceptance in the US. Thus, we aim to develop a Virtual Endoluminal Surgery Simulator (VESS) for objective ESD training and assessment. In this work, we performed task and performance analysis of ESD surgeries. METHODS: We performed a detailed colorectal ESD task analysis and identified the critical ESD steps for lesion identification, marking, injection, circumferential cutting, dissection, intraprocedural complication management, and post-procedure examination. We constructed a hierarchical task tree that elaborates the order of tasks in these steps. Furthermore, we developed quantitative ESD performance metrics. We measured task times and scores of 16 ESD surgeries performed by four different endoscopic surgeons. RESULTS: The average time of the marking, injection, and circumferential cutting phases are 203.4 (σ: 205.46), 83.5 (σ: 49.92), 908.4 s. (σ: 584.53), respectively. Cutting the submucosal layer takes most of the time of overall ESD procedure time with an average of 1394.7 s (σ: 908.43). We also performed correlation analysis (Pearson's test) among the performance scores of the tasks. There is a moderate positive correlation (R = 0.528, p = 0.0355) between marking scores and total scores, a strong positive correlation (R = 0.7879, p = 0.0003) between circumferential cutting and submucosal dissection and total scores. Similarly, we noted a strong positive correlation (R = 0.7095, p = 0.0021) between circumferential cutting and submucosal dissection and marking scores. CONCLUSIONS: We elaborated ESD tasks and developed quantitative performance metrics used in analysis of actual surgery performance. These ESD metrics will be used in future validation studies of our VESS simulator.


Asunto(s)
Resección Endoscópica de la Mucosa/educación , Entrenamiento Simulado , Análisis y Desempeño de Tareas , Competencia Clínica , Disección , Resección Endoscópica de la Mucosa/instrumentación , Resección Endoscópica de la Mucosa/métodos , Humanos , Diseño de Software
7.
Appl Ergon ; 118: 104290, 2024 Jul.
Artículo en Inglés | MEDLINE | ID: mdl-38657384

RESUMEN

The growing use of digital technologies (DTs) has a myriad of implications to socio-technical systems, which are not yet fully recognised. This paper investigates the contributions and drawbacks of DTs to resilient performance (RP), an aspect that so far has received less attention in comparison to others such as efficiency. To this end, a survey questionnaire was applied to 79 academics and practitioners linked to resilience engineering. Data analysis involved descriptive statistics and a thematic analysis of the open-text responses to the survey. Mixed impacts were identified, with 10 themes related to contributions and 16 to drawbacks. Regarding the contributions, the results highlighted the use of DTs for monitoring and anticipating system performance. Machine learning seems to be the most promising approach for this purpose. A key drawback is the need for developing new skills across the workforce so that they can make sense of the outputs of DTs and are aware of their strengths and weaknesses. The human role is expected to remain crucial for RP, which makes the current coordination difficulties with DTs even more important to address. A research agenda composed of five topics is proposed, encompassing description, prescription, and assessment. The agenda emphasizes the need for mapping the attributes or functionalities of DTs onto resilience concepts, models, and frameworks.


Asunto(s)
Tecnología Digital , Humanos , Encuestas y Cuestionarios , Aprendizaje Automático , Femenino , Masculino , Adulto , Resiliencia Psicológica , Rendimiento Laboral
8.
Appl Ergon ; 119: 104307, 2024 Sep.
Artículo en Inglés | MEDLINE | ID: mdl-38735234

RESUMEN

Sterile Processing Departments (SPDs) must clean, maintain, store, and organize surgical instruments which are then delivered to Operating Rooms (ORs) using a Courier Network, with regular coordination occurring across departmental boundaries. To represent these relationships, we utilized the Systems Engineering Initiative for Patient Safety (SEIPS) 101 Toolkit, which helps model how health-related outcomes are affected by healthcare work systems. Through observations and interviews which built on prior work system analyses, we developed a SEIPS 101 journey map, PETT scan, and tasks matrices to represent the instrument reprocessing work system, revealing complex interdependencies between the people, tools, and tasks occurring within it. The SPD, OR and Courier teams are found to have overlapping responsibilities and a clear co-dependence, with critical implications for the successful functioning of the whole hospital system.


Asunto(s)
Equipo Reutilizado , Quirófanos , Instrumentos Quirúrgicos , Humanos , Seguridad del Paciente , Análisis de Sistemas , Esterilización/métodos , Análisis y Desempeño de Tareas
9.
IISE Trans Occup Ergon Hum Factors ; 11(1-2): 32-47, 2023.
Artículo en Inglés | MEDLINE | ID: mdl-37353995

RESUMEN

OCCUPATIONAL APPLICATIONSThe COVID-19 pandemic caused large organizations and institutions to adapt their decision-making procedures and hierarchical structures to address pandemic-specific concerns. By examining a large public university, we found that effective adaptation occurred through restructuring the decision-making processes, coordinating decisions between departments, and effective monitoring of prior decisions. When considering the COVID-19 pandemic as a fundamental surprise event, our work identified strategies and decision-making that both maintained and increased adaptive capacity through the course of such an event. Through this case study, we highlight decisions that can be made by similar large organizations, to increase adaptive capacity when they are faced with similar surprise events.


Background In 2020, the COVID-19 pandemic caused significant disruptions for institutions of higher education around the world. In response to these disruptions, academic institutions adapted policies and standard operations to continue providing learning for students.Purpose We conducted a case study examining a large public university in the United States, wherein the COVID-19 pandemic had drastic effects on the university decision-making structure. We aimed to obtain insights into how a restructuring of this university's decision-making hierarchy in response to the pandemic ultimately increased adaptive capacity.Methods We used semi-structured interviews of 11 participants to identify key areas of organizational adaptation and qualitative content analysis of these interviews to identify key themes within the data.Results Identified themes pertained to adaptations at multiple levels of organizational scale, including decision-making hierarchical structure, general preparedness for a fundamental surprise event, allocation of resources during the pandemic, and monitoring of policy effectiveness.Conclusions Results from our case study identify how a large public university adapted to the COVID-19 pandemic as a fundamental surprise event. These findings offer guidance for similar organizations to actualize adaptive capacity across different levels of scale.


Asunto(s)
COVID-19 , Pandemias , Humanos , Universidades , Instituciones Académicas , Organizaciones
10.
JMIR Form Res ; 7: e41018, 2023 Apr 12.
Artículo en Inglés | MEDLINE | ID: mdl-36952560

RESUMEN

BACKGROUND: Mental health is an increasing concern among vulnerable populations, including college students and veterans. OBJECTIVE: The purpose of this study was to determine if mobile health technology combined with health coaching can better enable a user to self-manage their mental health. METHODS: This study evaluated the mobile app "Biofeedback" that provided health coaching on stress self-management for college student veterans' mental health concerns. Twenty-four college student veterans were recruited from a large public university in Texas during the spring 2020 semester, impacted by COVID-19. Ten participants were assigned to the intervention group where they used the mobile Biofeedback app on their smartphones and smartwatches, and 14 were assigned to the control group without the app; assignment was based on mobile phone compatibility. Both groups participated in one initial lab session where they learned a deep-breathing exercise technique. The intervention group was then asked to use the mobile Biofeedback app during their daily lives and a smartwatch, and the control group was asked to perform the breathing exercises on their own. Both groups filled out Patient Health Questionnaire (PHQ-9) and Generalized Anxiety Disorder (GAD-7) self-assessments at 2-week intervals. At the end of the semester, both groups were given an exit interview to provide user experience and perceived benefits of health coaching via the mobile biofeedback app. RESULTS: The deep-breathing exercise in the initial lab session reduced stress in both groups. Over the course of the study, the app recorded 565 coached breathing exercises with a significant decrease (approximately 3 beats per minute) in participants' heart rate during the 6-minute time period immediately after conducting the breathing exercises (Spearman rank correlation coefficient -0.61, P<.001; S=9,816,176). There was no significant difference between the two groups for PHQ-9 and GAD-7 scores over the course of the semester. Exit interview responses indicated that participants perceived that the mobile Biofeedback app improved their health and helped them address stress challenges. All participants reported that the intervention helped them manage their stress better and expressed that health coaching via a mobile device would improve their overall health. CONCLUSIONS: Participants reported a positive perception of the app for their mental health self-management during a stressful semester. Future work should examine long-term effects of the app with a larger sample size balanced between male and female participants, randomized participant allocation, real-time detection of mental health symptoms, and additional features of the app.

11.
Appl Ergon ; 110: 104009, 2023 Jul.
Artículo en Inglés | MEDLINE | ID: mdl-36905728

RESUMEN

The COVID-19 pandemic has challenged organizations to adapt under uncertainty and time pressure, with no pre-existing protocols or guidelines available. For organizations to learn to adapt effectively, there is a need to understand the perspectives of the frontline workforce involved in everyday operations. This study implemented a survey-tool to elicit narratives of successful adaptation based on the lived experiences frontline radiology staff at a large multispecialty pediatric hospital. Fifty-eight members of the radiology frontline staff responded to the tool between July and October of 2020. Qualitative analysis of the free-text data revealed five categories of themes that underpinned adaptive capacity of the radiology department during the pandemic: information flow, attitudes and initiative, new and adjusted workflows, availability and utilization of resources, and collaboration and teamwork. Enablers of adaptive capacity included timely and clear communication about procedures and policies from the leadership to frontline staff, and revised workflows with flexible work arrangements, such as remote patient screening. Responses to multiple choice questions in the tool helped identify the main categories of challenges faced by staff, factors that enabled successful adaptation, and resources used. The study demonstrates the use of a survey-tool to proactively identify frontline adaptations. The paper also reports a system-wide intervention resulting directly from a discovery enabled by the findings based on the use of RETIPS in the radiology department. In general, the tool could be used in concert with existing learning mechanisms, such as safety event reporting systems, to inform leadership-level decisions to support adaptive capacity.


Asunto(s)
COVID-19 , Radiología , Niño , Humanos , Pandemias , Aprendizaje , Radiografía
12.
Appl Ergon ; 82: 102913, 2020 Jan.
Artículo en Inglés | MEDLINE | ID: mdl-31450045

RESUMEN

'Safety-II' is a new approach to safety, which emphasizes learning proactively about how safety and efficacy are achieved in everyday frontline work. Previous research developed a new lesson-sharing tool designed based on the Safety-II approach: Resilience Engineering Tool to Improve Patient Safety (RETIPS). The tool comprises questions designed to elicit narratives of adaptations that have contributed to effectiveness in care delivery. The purpose of this study is to revise and validate the design of RETIPS. The tool was revised based on feedback of clinicians at a large multi-specialty hospital, resulting in a version customized for anesthesia residents, RETIPS-AnRes. RETIPS-AnRes was administered on a pilot-basis to anesthesia resident groups for a limited period of time. A review of the reports obtained shows a strong alignment of responses with the conceptual basis of the tool, i.e. learning about how things go well in everyday work. The exemplars include both, specific instances of successful patient care, as well as generic routines that contribute to safe and/or effective care delivery. These findings support RETIPS as a tool to operationalize the Safety-II paradigm in healthcare. Lessons and implications for implementation on a wider scale are discussed.


Asunto(s)
Aprendizaje del Sistema de Salud/organización & administración , Cultura Organizacional , Seguridad del Paciente , Gestión de Riesgos/organización & administración , Administración de la Seguridad/organización & administración , Adulto , Anestesiología/organización & administración , Femenino , Implementación de Plan de Salud , Humanos , Masculino , Atención al Paciente , Proyectos Piloto , Investigación Cualitativa
13.
Appl Clin Inform ; 10(4): 693-706, 2019 08.
Artículo en Inglés | MEDLINE | ID: mdl-31533171

RESUMEN

BACKGROUND: Hospital emergency departments (EDs) are dynamic environments, involving coordination and shared decision making by staff who care for multiple patients simultaneously. While computerized information systems have been widely adopted in such clinical environments, serious issues have been raised related to their usability and effectiveness. In particular, there is a need to support clinicians to communicate and maintain awareness of a patient's health status, and progress through the ED plan of care. OBJECTIVE: This study used work-centered usability methods to evaluate an integrated patient-focused status display designed to support ED clinicians' communication and situation awareness regarding a patient's health status and progress through their ED plan of care. The display design was informed by previous studies we conducted examining the information and cognitive support requirements of ED providers and nurses. METHODS: ED nurse and provider participants were presented various scenarios requiring patient-prioritization and care-planning tasks to be performed using the prototype display. Participants rated the display in terms of its cognitive support, usability, and usefulness. Participants' performance on the various tasks, and their feedback on the display design and utility, was analyzed. RESULTS: Participants provided ratings for usability and usefulness for the display sections using a work-centered usability questionnaire-mean scores for nurses and providers were 7.56 and 6.6 (1 being lowest and 9 being highest), respectively. General usability scores, based on the System Usability Scale tool, were rated as acceptable or marginally acceptable. Similarly, participants also rated the display highly in terms of support for specific cognitive objectives. CONCLUSION: A novel patient-focused status display for emergency medicine was evaluated via a simulation-based study in terms of work-centered usability and usefulness. Participants' subjective ratings of usability, usefulness, and support for cognitive objectives were encouraging. These findings, including participants' qualitative feedback, provided insights for improving the design of the display.


Asunto(s)
Registros Electrónicos de Salud , Medicina de Emergencia/métodos , Humanos , Evaluación de Resultado en la Atención de Salud , Control de Calidad , Factores de Tiempo , Interfaz Usuario-Computador
14.
Appl Ergon ; 60: 356-365, 2017 Apr.
Artículo en Inglés | MEDLINE | ID: mdl-28166896

RESUMEN

This article presents an evaluation of novel display concepts for an emergency department information system (EDIS) designed using cognitive systems engineering methods. EDISs assist emergency medicine staff with tracking patient care and ED resource allocation. Participants performed patient planning and orientation tasks using the EDIS displays and rated the display's ability to support various cognitive performance objectives along with the usability, usefulness, and predicted frequency of use for 18 system components. Mean ratings were positive for cognitive performance support objectives, usability, usefulness, and frequency of use, demonstrating the successful application of design methods to create useful and usable EDIS concepts that provide cognitive support for emergency medicine staff. Nurse and provider roles had significantly different perceptions of the usability and usefulness of certain EDIS components, suggesting that they have different information needs while working.


Asunto(s)
Servicio de Urgencia en Hospital , Sistemas de Información , Diseño de Software , Interfaz Usuario-Computador , Cognición , Servicio de Urgencia en Hospital/organización & administración , Ergonomía , Humanos , Sistemas de Identificación de Pacientes , Análisis y Desempeño de Tareas , Flujo de Trabajo , Carga de Trabajo
15.
J Cogn Eng Decis Mak ; 9(4): 329-346, 2015 Dec.
Artículo en Inglés | MEDLINE | ID: mdl-27974881

RESUMEN

The objective of this work was to assess the functional utility of new display concepts for an emergency department information system created using cognitive systems engineering methods, by comparing them to similar displays currently in use. The display concepts were compared to standard displays in a clinical simulation study during which nurse-physician teams performed simulated emergency department tasks. Questionnaires were used to assess the cognitive support provided by the displays, participants' level of situation awareness, and participants' workload during the simulated tasks. Participants rated the new displays significantly higher than the control displays in terms of cognitive support. There was no significant difference in workload scores between the display conditions. There was no main effect of display type on situation awareness, but there was a significant interaction; participants using the new displays showed improved situation awareness from the middle to the end of the session. This study demonstrates that cognitive systems engineering methods can be used to create innovative displays that better support emergency medicine tasks, without increasing workload, compared to more standard displays. These methods provide a means to develop emergency department information systems-and more broadly, health information technology-that better support the cognitive needs of healthcare providers.

16.
J Healthc Risk Manag ; 33(2): 11-20, 2013.
Artículo en Inglés | MEDLINE | ID: mdl-24078204

RESUMEN

Root cause analysis (RCA) after adverse events in healthcare is a standard practice at many institutions. However, healthcare has failed to see a dramatic improvement in patient safety over the last decade. In order to improve the RCA process, this study used systems safety science, which is based partly on human factors engineering principles and has been applied with success in other high-risk industries like aviation. A multi-institutional dataset of 334 RCA cases and 782 solutions was analyzed using qualitative methods. A team of safety science experts developed a model of 13 RCA solutions categories through an iterative process, using semi-structured interview data from 44 frontline staff members from 7 different hospital-based unit types. These categories were placed in a model and toolkit to help guide RCA teams in developing sustainable and effective solutions to prevent future adverse events. This study was limited by its retrospective review of cases and use of interviews rather than clinical observations. In conclusion, systems safety principles were used to develop guidelines for RCA teams to promote systems-level sustainable and effective solutions for adverse events.


Asunto(s)
Errores Médicos/prevención & control , Seguridad del Paciente/normas , Análisis de Causa Raíz/métodos , Administración de la Seguridad/métodos , Bases de Datos Factuales , Humanos , Entrevistas como Asunto , Investigación Cualitativa , Estudios Retrospectivos , Análisis de Causa Raíz/normas , Administración de la Seguridad/organización & administración , Administración de la Seguridad/normas
17.
Inform Prim Care ; 21(1): 21-9, 2013.
Artículo en Inglés | MEDLINE | ID: mdl-24629653

RESUMEN

BACKGROUND: The effect of health information technology (HIT) on efficiency and workload among clinical and nonclinical staff has been debated, with conflicting evidence about whether electronic health records (EHRs) increase or decrease effort. None of this paper to date, however, examines the effect of interoperability quantitatively using discrete event simulation techniques. OBJECTIVE: To estimate the impact of EHR systems with various levels of interoperability on day-to-day tasks and operations of ambulatory physician offices. METHODS: Interviews and observations were used to collect workflow data from 12 adult primary and specialty practices. A discrete event simulation model was constructed to represent patient flows and clinical and administrative tasks of physicians and staff members. RESULTS: High levels of EHR interoperability were associated with reduced time spent by providers on four tasks: preparing lab reports, requesting lab orders, prescribing medications, and writing referrals. The implementation of an EHR was associated with less time spent by administrators but more time spent by physicians, compared with time spent at paper-based practices. In addition, the presence of EHRs and of interoperability did not significantly affect the time usage of registered nurses or the total visit time and waiting time of patients. CONCLUSION: This paper suggests that the impact of using HIT on clinical and nonclinical staff work efficiency varies, however, overall it appears to improve time efficiency more for administrators than for physicians and nurses.


Asunto(s)
Simulación por Computador , Registros Electrónicos de Salud/organización & administración , Administración de la Práctica Médica/organización & administración , Integración de Sistemas , Flujo de Trabajo , Instituciones de Atención Ambulatoria/organización & administración , Humanos , Método de Montecarlo , Investigación Cualitativa
18.
Hum Factors ; 52(5): 574-85, 2010 Oct.
Artículo en Inglés | MEDLINE | ID: mdl-21186737

RESUMEN

OBJECTIVE: Effects of display size and dual display setting on preferred display and keyboard positions were evaluated. BACKGROUND: User-preferred display position may vary as its size changes or when multiple displays are used. It is also not known whether the use of larger displays or multiple displays would influence positioning of the keyboard. METHOD: Participants (N=19) who had normal visual acuity (20/30 or better) determined preferred positions of the display and the keyboard during a data entry task in four display setups (19, 24, 27.5, and dual 19 in.). The size of capital characters (3.2 mm high) was kept consistent between setups. RESULTS: Preferred viewing distance ranged from 0.68 m (19-in. display) to 0.76 m (27.5-in. display). No significant differences in viewing distance and display height were found between the single 19-in. display and dual 19-in. displays setups. The preferred position of the keyboard was consistent between display setups. CONCLUSION: Participants placed larger displays farther and lower while maintaining the display top at or near eye height. Preferred position of the dual displays in landscape setting did not differ from that of a single display. It appears that the preferred display position varies with the vertical dimension of the overall viewable area of the display. APPLICATION: The results of this study can be used to determine the dimensions or adjustability of computer workstations for larger displays or multiple displays settings.


Asunto(s)
Terminales de Computador , Ergonomía , Interfaz Usuario-Computador , Adulto , Femenino , Humanos , Masculino , Adulto Joven
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