Foco no cliente: ferramenta essencial na gestão por competência em enfermagem
Ruthes, Rosa Maria; Feldman, Liliane Bauer; Cunha, Isabel Cristina Kowal Olm.
Rev. bras. enferm
; 63(2): 317-321, mar.-abr. 2010.
Artículo en Portugués | LILACS, BDENF - Enfermería | ID: lil-547892
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