Early experience of the use of short message service (SMS) technology in routine clinical care.
Inform Prim Care
; 16(3): 203-11, 2008.
Article
en En
| MEDLINE
| ID: mdl-19094407
ABSTRACT
OBJECTIVE:
To conduct a technical appraisal and qualitative interviews with short message service (SMS--mobile phone text message) users in mainstream health care.DESIGN:
Observation of service usage followed by in-depth semi-structured interviews.SETTING:
A National Health Service (NHS) general practice in Scotland.PARTICIPANTS:
One hundred and eighty patients registered. MAIN OUTCOMEMEASURES:
Service utilisation and patients' views.RESULTS:
It was technically feasible to open up access to mainstream NHS general practice services using SMS for appointment booking, repeat prescription ordering, clinical enquiries and remote access to the core clinical summary.CONCLUSION:
Patients were able to use SMS services responsibly and found automation of prescription ordering particularly useful. Service utilisation was modest and did not adversely impact on the workload of general practitioners (GPs) or their staff.
Buscar en Google
Banco de datos:
MEDLINE
Asunto principal:
Relaciones Médico-Paciente
/
Comunicación
/
Teléfono Celular
/
Medicina Familiar y Comunitaria
Tipo de estudio:
Evaluation_studies
/
Qualitative_research
Límite:
Female
/
Humans
/
Male
/
Middle aged
País/Región como asunto:
Europa
Idioma:
En
Revista:
Inform Prim Care
Asunto de la revista:
INFORMATICA MEDICA
Año:
2008
Tipo del documento:
Article
País de afiliación:
Reino Unido