[Use of information systems for managing healthcare services in a long-term care facility]. / Il Sistema Informativo come strumento per la gestione della variabilità quotidiana nell'assistenza in una Residenza Sanitaria Assistenziale.

ABSTRACT

The aim of this study was to evaluate the use of a patient data management information system in a long-term care facility in Brescia (Italy). A survey was conducted among the facility's nursing staff to investigate work organization and identify critical areas that could be improved through the implementation of an information system. A specific patient data management system was then developed and performance indicators were identified. Performance indicators were measured before implementation and then at 6 and 30 months. Managing daily patient healthcare through the use of an information system has allowed an improvement of the appropriateness and quality of care, as well as improved efficiency by saving valuable nursing time.