Psychometric properties of the Incivility in Nursing Education - Revised Survey - Brazilian version / Propriedades psicométricas do Incivility in Nursing Education - Revised Survey versão brasileira / Propiedades psicométricas del Incivility in Nursing Education - Revised Survey versión brasileña

Abstract Objective: to analyze the psychometric properties of the Incivility in Nursing Education - Revised Survey - Brazilian version with undergraduate nursing students. Method: methodological study conducted in a nursing school in São Paulo state. It is the analysis of the psychometric properties (reliability and construct validity) of the items in the INE-R survey - Brazilian version. Construct validity was performed by Confirmatory Factor Analysis, and reliability by test-retest in order to verify the instrument's stability, as calculated by the Intraclass Correlation Coefficient and the Internal Consistency of the items according to Cronbach's alpha, ordinal alpha and McDonalds's omega coefficients. Results: Confirmatory Factor Analysis fitted the proposed model with two factors (low and high incivility), with a suggestion to exclude one of student items. Most of the fitting values for the student items and all of the faculty-member items complied with the references established in the literature; the values for Internal Consistency Coefficients were greater than 0.80, and Intraclasss Correlation Coefficients were greater than 0.75. Conclusion: the Brazilian version of the Incivility in Nursing Education - Revised Survey is validated for the studied context, as it has shown satisfactory reliability and validity by means of factor analysis, which has confirmed the original two-factor model, with 23 items addressing student behaviors and 24 items applied to faculty behaviors.

Resumo Objetivo: analisar as propriedades psicométricas da versão brasileira do Incivility in Nursing Education - Revised survey com estudantes de graduação em enfermagem. Método: estudo metodológico, realizado em uma escola de enfermagem paulista. Trata-se da análise das propriedades psicométricas (fidedignidade e validade de construto) dos itens do INE-R survey - versão brasileira. A validade de construto foi realizada por Análise Fatorial Confirmatória e a fidedignidade pelo teste-reteste, para verificação da estabilidade do instrumento, calculada pelo Coeficiente de Correlação Intraclasse e por meio da consistência interna dos itens, segundo os coeficientes alfa de Cronbach, alfa ordinal e ômega de McDonald. Resultados: houve ajuste ao modelo proposto da análise fatorial confirmatória com dois fatores (baixa e alta incivilidade), com sugestão de exclusão de um item para estudantes. A maioria dos valores de ajustes para os itens dos estudantes e a totalidade para os professores atenderam às referências estabelecidas pela literatura; os valores para os Coeficientes de Consistência Interna foram maiores que 0,80 e os Coeficientes de Correlação Intraclasse, maiores que 0,75. Conclusão: a versão brasileira do Incivility in Nursing Education - Revised Survey encontra-se validada para o contexto estudado, apresentando fidedignidade satisfatória e validade, pela análise fatorial, que confirmou o modelo original com dois fatores, com 23 itens retratando comportamentos de estudantes e 24, de professores.

Resumen Objetivo: analizar las propiedades psicométricas de la versión brasileña del Incivility in Nursing Education - Revised Survey con estudiantes de graduación en enfermería. Método: estudio metodológico, realizado en una escuela de enfermería del estado de São Paulo. Se trata del análisis de las propiedades psicométricas (confiabilidad y validez de constructo) de los ítems del INE-R Survey - versión brasileña. La validez de constructo fue realizada por Análisis Factorial Confirmatorio y la confiabilidad por el test-retest, para verificación de la estabilidad del instrumento, calculada por el Coeficiente de Correlación Intraclase y por medio de la consistencia interna de los ítems, según los coeficientes alfa de Cronbach, alfa ordinal y omega de McDonald. Resultados: hubo ajuste del modelo propuesto del análisis factorial confirmatorio con dos factores (baja y alta incivilidad), con sugerencia de exclusión de un ítem para estudiantes. La mayoría de los valores de ajustes, para los ítems de los estudiantes y la totalidad para los profesores, atendió las referencias establecidas por la literatura; los valores para los Coeficientes de Consistencia Interna fueron mayores que 0,80 y los Coeficientes de Correlación Intraclase mayores que 0,75. Conclusión: la versión brasileña del Incivility in Nursing Education - Revised Survey se encuentra validada para el contexto estudiado, presentando confiabilidad satisfactoria y validez, por el análisis factorial que confirmó el modelo original con dos factores, con 23 ítems, retratando comportamientos de estudiantes y 24 de profesores.

Eyes on incivility in surgical teams: Teamwork, well-being, and an intervention.

Incivility in surgery is prevalent and negatively impacts effectiveness and staff well-being. The purpose of this study was to a) examine relationships between incivility, team dynamics, and well-being outcomes, and b) explore a low-cost intervention of 'eye' signage in operating theater areas to reduce incivility in surgical teams. A mixed methods design was used in an orthopedic hospital. Surveys of incivility, teamwork, and well-being were administered three months apart in a small private hospital. An intervention of signage with eyes was placed in the theater area after administration of the first survey, using a pretest-posttest design. Participants also responded to an open-ended question about suggestions for improvements at the end of the survey which was then thematically analyzed. At the individual level (n = 74), incivility was statistically significantly related to team dynamics which in turn was significantly related to burnout, stress, and job attitudes. At the aggregate level, reported incivility was statistically significantly lower after the 'eye' sign intervention. Thematic analysis identified core issues of management behaviors, employee appreciation, communication, and work practices. Incivility in surgical teams has significant detrimental associations with burnout, stress, and job attitudes, which occurs through its impact on decreased team dynamics and communication. A simple intervention that evokes perceptions of being observed, such as signage of eyes in theater areas, has the potential to decrease incivility at least in the short term, demonstrating that incivility is amenable to being modified. Additional research on targeted interventions to address incivility are needed to improve teamwork and staff well-being.

Improving Formal Incivility Reporting in Ambulatory Oncology: Implementing the CIVIC Duty Program.

The aim of this quality improvement project was to increase formal reporting of incivility events committed by patients and their visitors on an ambulatory oncology infusion unit. Evidence-based interventions of providing edu.

Incivility, Work Withdrawal, and Organizational Commitment Among US Surgeons.

OBJECTIVE: To evaluate the prevalence of incivility among trainees and faculty in cardiothoracic surgery, general surgery, plastic surgery, and vascular surgery in the U.S, and to determine the association of incivility on job and work withdrawal and organizational commitment. BACKGROUND: Workplace incivility has not been described in surgery and can negatively impact the well-being of individuals, teams, and organizations at-large. METHODS: Using a cross-sectional, web-based survey study of trainees and faculty across 16 academic institutions in the U.S., we evaluated the prevalence of incivility and its association with work withdrawal and organizational commitment. RESULTS: There were 486 (18.3%) partial responses, and 367 (13.8%) complete responses from surgeons [including 183 (56.1%) faculty and 143 (43.9%) residents or fellows]. Of all respondents, 92.2% reported experiencing at least 1 form of incivility over the past year. Females reported significantly more incivility than males (2.4 ± 0.91 versus 2.05 ± 0.91, P < 0.001). Asian Americans reported more incivility than individuals of other races and ethnicities (2.43 ± 0.93, P = 0.003). After controlling for sex, position, race, and specialty, incivility was strongly associated with work withdrawal (ß = 0.504, 95% CI: 0.341-0.666). There was a significant interaction between incivility and organizational commitment, such that highly committed individuals had an even greater impact of incivility on the outcome of job and work withdrawal (ß = 0.178, 95% CI: 0.153-0.203). CONCLUSIONS: Incivility is widespread in academic surgery and is strongly associated with work withdrawal. Leaders must invest in strategies to eliminate incivility to ensure the well-being of all individuals, teams, and organizations at-large.

Resolução de conflitos familiares por adolescentes e defesa do domínio pessoal / Adolescents' family conflict resolution and defense of personal domain / Resolución de conflictos familiares por adolescentes y defensa del dominio personal

Compreender as estratégias de resolução de conflitos utilizadas por adolescentes na relação com seus pais é fundamental para entender como ocorre seu desenvolvimento saudável. Este artigo investigou a resolução de conflitos de adolescentes em situações de confronto entre o seu domínio pessoal e o controle parental. 36 adolescentes com idades entre 15 e 17 anos, divididos igualmente conforme o sexo, responderam a uma entrevista semiestruturada, que continha quatro situações de conflito hipotéticas. Os dados foram submetidos à análise de conteúdo semântica e a testes não paramétricos. Os resultados foram categorizados em sete estratégias: Assunção de culpa, Submissão, Mentira, Hostilidade, Diálogo/Explicação, Negociação e Outra. A forma predominante de resolução utilizada foi o Diálogo/Explicação, considerada como uma forma recorrente de defender o domínio pessoal. Foram encontradas diferenças em relação ao sexo dos participantes e à situação hipotética. Por fim, os resultados são discutidos em termos de grau de autonomia e tipo de defesa do domínio pessoal.(AU)

Understanding the conflict resolution strategies used by adolescents in their relationship with their parents is fundamental to understanding how their healthy development occurs. This article investigated the resolution of conflicts by adolescents in confrontation situations between their personal domain and parental control. A total of 36 adolescents, aged 15 to 17 years, divided equally according to sex, answered a semi-structured interview that contained four hypothetical conflict situations. Data were subjected to semantic content analysis and non-parametric tests. The results were categorized into seven strategies: Assumption of Guilt, Submission, Lie, Hostility, Dialogue/Explanation, Negotiation, and Other. The predominant form of resolution used was Dialogue/Explanation, considered a recurrent form of defense of the personal domain. Differences were found depending on the participants' gender and the hypothetical situation. Finally, the results are discussed regarding the degree of autonomy and type of defense of the personal domain.(AU)

Enterarse de las estrategias de resolución de conflictos que los adolescentes utilizan en la relación con sus padres es fundamental para comprender cómo ocurre el desarrollo saludable de los adolescentes. A partir de una entrevista semiestructurada, presentamos cuatro situaciones hipotéticas de conflicto que fueron analizadas y respondidas por 36 adolescentes de entre 15 y 17 años, divididos según el género. Los datos se sometieron a un análisis de contenido semántico y a pruebas no paramétricas. Los resultados se categorizaron en siete estrategias de resolución de conflictos: Asunción de culpa, Sumisión, Mentira, Hostilidad, Diálogo/Explicación, Negociación y Otros. La forma de resolución más utilizada fue Diálogo/Explicación, y esta categoría fue una forma de defensa del dominio personal. Asimismo, se encontraron diferencias en función del género de los participantes y conforme la situación hipotética. Los resultados se discuten en términos de grado de autonomía y tipo de defensa del dominio personal.(AU)

(In)tolerância como política: os discursos de direita e de esquerda no facebook / (In)tolerance as policy: the rightist and leftist discourses on facebook / (In)tolerancia como política: los discursos de la derecha y la izquierda en facebook

Este estudo tem como objetivo analisar traços da mentalidade potencialmente autoritária a partir do discurso de usuários do Facebook vinculados a páginas de cunho político autodeclarado de direita e de esquerda no Brasil. A Netnografia é utilizada como aporte metodológico para imersão on-line nas páginas "Eu era Direita e não sabia" e "Jovens de Esquerda", selecionadas por meio do Facebook Audience Insights, ferramenta disponibilizada pelo Facebook. Delas, foram extraídas oito postagens com maior engajamento (número de comentários, curtidas e compartilhamentos), identificadas pelo Netvizz. Foram coletados 3.489 comentários, os quais foram organizados em um corpus textual submetido ao software IRAMUTEQ e analisados sob a perspectiva da análise crítica imanente da teoria crítica. Como resultado, apresenta-se a forma como o pensamento autoritário se manifesta na racionalização da sociedade contemporânea e nas práticas discursivas em redes sociais on-line, enraizada no âmbito sociopolítico brasileiro, ameaçando o processo democrático e a construção de uma sociedade plural e liberta.(AU)

This study aims to analyze traits of the potentially authoritarian mentality from the speech of Facebook users linked to political pages self-declared as rightist and leftist in Brazil. Netnography is used as a methodological contribution for online immersion in the pages "Eu era Direita e não sabia" and "Jovens de Esquerda" selected via Facebook Audience Insights, a tool provided by Facebook. From these, eight posts with greater engagement (number of comments, likes and shares), identified by Netvizz, were extracted. We collected 3,489 comments, which were organized in a textual corpus submitted to IRAMUTEQ software and analyzed from the perspective of immanent critical analysis of Critical Theory. As a result, we present the way in which authoritarian thinking manifests itself in the rationalization of contemporary society and in discursive practices in online social networks, rooted in the Brazilian socio-political sphere, threatening the democratic process and the construction of a plural and free society.(AU)

Este estudio tiene como objetivo analizar las huellas de la mentalidad potencialmente autoritaria a partir de los discursos de usuarios en Facebook vinculados a páginas políticas autodeclaradas de derecha y de izquierda en Brasil. La netnografía se utiliza como marco metodológico para la inmersión en línea en las páginas "Eu era Direita e não sabia" y "Jovens de Esquerda", seleccionadas por Facebook Audience Insights, herramienta proporcionada por Facebook. Se extrajeron las ocho publicaciones con mayor compromiso (número de comentarios, gustos y compartidas), identificadas por Netvizz. Se recogieron 3.489 comentarios, los cuales fueron organizados en un corpus textual sometido al software IRAMUTEQ y analizado bajo la perspectiva del análisis crítico inmanente de la teoría crítica. Los resultados presentan la forma en que el pensamiento autoritario se manifiesta en la racionalización de la sociedad contemporánea y en prácticas discursivas en redes sociales en línea, arraigada en el ámbito sociopolítico brasileño, que amenazan el proceso democrático y la construcción de una sociedad plural y liberada.(AU)

Sobre dias em que me senti sem ar: desassossegos do pesquisar / On days when i felt breathless: unrest of search / Sobre días que me sentí sin aliento: disurbios de investigación

Resumo Conceitos como o de alteridade, encontro de saberes, polifasia cognitiva, o princípio de familiaridade e de representações sociais operaram na complexa tarefa de compreender como os encontros entre profissionais e usuários sustentavam e/ou transformavam as práticas de acolhimento. Entretanto, a experiência da minha pesquisa de doutorado me levou a questionar os próprios conceitos utilizados da Teoria das Representações Sociais. Ao final do ensaio, após discutir aspectos teórico-metodológicos, o princípio de familiaridade e a questão da tensão e dos afetos nas representações sociais, espero evidenciar como o movimento provocado pelo encontro com usuários e profissionais de uma Rede de Atenção Psicossocial levou-me a questionar pontos essenciais da teoria: o papel domesticador das representações, a forma ainda estática de evidenciar os fenômenos, a separação entre um sujeito que representa e o objeto representado e a dificuldade em usar suas ferramentas conceituais para acompanhar processos me fazem repensar meu lugar e minha função de pesquisador.

Abstract Concepts such as alterity, encounter of knowledge, cognitive polyphasia, the principle of familiarity and the very concept of social representations operated in the complex task of understanding how the encounters between professionals and users supported and / or transformed user embracement practices. However, the experience of my doctoral research led me to question the very concepts used in the Theory of Social Representations. At the end of the essay, after discussing theoretical and methodological aspects, the principle of familiarity and the issue of tension and affects in social representations, I hope to show how the movement caused by the encounter with users and professionals of a Psychosocial Care Network, led me to question essential points of the theory: the domesticating role of representations, the still static way of showing phenomena, the separation between a subject that represents and the object represented and the difficulty in using their conceptual tools to accompany processes makes me rethink my place and role as a researcher.

Resumen Conceptos como la alteridad, el encuentro de saberes, la polifasia cognitiva, el principio de familiaridad y el concepto mismo de representaciones sociales operaron en la compleja tarea de comprender cómo los encuentros entre profesionales y usuarios apoyaron y / o transformaron las prácticas de acogimiento. Sin embargo, la experiencia de mi investigación doctoral me llevó a cuestionar los propios conceptos utilizados en la Teoría de las Representaciones Sociales. Al final del ensayo, después de discutir aspectos teóricos y metodológicos, el principio de familiaridad y el tema de tensión y afectos en las representaciones sociales, Espero mostrar cómo el movimiento provocado por el encuentro con usuarios y profesionales de una Red de Atención Psicosocial, me llevó a cuestionar puntos esenciales de la teoría: el rol domesticador de las representaciones, la forma todavía estática de mostrar los fenómenos, la separación entre un sujeto que representa y el objeto representado y la dificultad para utilizar sus herramientas conceptuales para acompañar procesos, me hace repensar mi lugar y rol como investigador.

Civismo como estrategia de prevención del acoso laboral en estudiantes de enfermería: Una revisión de la literatura / Civility as a prevention strategy for workplace bullying in nursing students: A review of the literatura

INTRODUCCIÓN El acoso laboral en estudiantes de enfermería afecta el bienestar de su salud física y mental dificultando el proceso de aprendizaje y la atención del paciente en el entorno clínico, disminuyendo su capacidad para prosperar y alcanzar su máximo potencial. OBJETIVO Conocer el civismo como estrategia de prevención, definiendo el concepto, y la promoción de una cultura de civilidad para que los estudiantes se desarrollen en ambientes educacionales positivos y puedan prosperar y alcanzar su máximo potencial. METODOLOGÍA Se realizó una revisión bibliográfica narrativa sistematizada, para lo cual se utilizaron las bases de datos PubMed, Science Direct y Epistmónikos, seleccionando 13 los artículos de acuerdo a criterio de inclusión y exclusión establecidos. RESULTADOS Se observa que en el 100% (13) de los artículos revisados se identificó la incivilidad o acoso laboral sufrida por estudiantes de enfermería durante su entorno clínico y en un 92% (12) de los estudios incentiva a formar una cultura de civismo en la educación en enfermería como estrategia para prevenir el acoso o incivilidad. El civismo puede ser implementado a nivel organizacional, de académicos y decanos y a nivel individual. CONCLUSIÓN Las organizaciones de educación en enfermería deben asumir la implementación de un cultura de civismo para promover la civilidad en los entornos de aprendizaje, donde lo primero que se debe realizar es implementar canales de comunicación efectiva, códigos de conducta profesional, y autorreflexión

INTRODUCTION Workplace bullying in nursing students affects the well-being of their physical and mental health, hindering the process of learning and patient care in the clinical environment, reducing their ability to thrive and reach their full potential. OBJETIVE Learn about civility as a prevention strategy, defining the concept, and promoting a culture of citizenship so that students develop in positive educational environments and can thrive and reach their full potential. METHODOLOGY A systematized narrative bibliographical review was carried out, for which the Pubmed, Science Direct and Epistmonikos databases were used, selecting 13 articles according to the established inclusion and exclusion criteria. RESULTS It is observed that in 100% (13) of the reviewed articles the lack of civility or workplace harassment suffered by nursing students during their clinical environment is identified and in 92% (12) of the studies it is encouraged. the formation of a culture of civility in nursing education as a strategy to prevent bullying or lack of civility. Citizenship can be implemented at the organizational, faculty and dean level, and at the individual level. CONCLUSION Nursing education organizations must assume the implementation of a culture of citizenship to promote citizenship in learning environments, where the first thing to do is implement effective communication channels, codes of professional conduct and self-reflection

Comportamentos destrutivos entre profissionais em centro cirúrgico: revisão integrativa da literatura / Inadequate behavior manifested by professionals in the surgical center: integrative literature review / Comportamiento inadecuado manifestado por profesionales del centro quirúrgico: revisión integrativa de la literatura

Objetivo: Identificar as evidências sobre comportamentos destrutivos manifestados ou presenciados por profissionais em centro cirúrgico. Métodos: Revisão integrativa da literatura, realizada nas bases de dados Literatura Latino-Americana em Ciências da Saúde, Medical Literature Analysis and Retrieval System Online e Base de Dados da Enfermagem, em novembro e dezembro de 2019, aos pares, sem recorte temporal, em português, inglês e espanhol. Na busca, foram utilizados termos e descritores, combinados entre si por meio dos operadores booleanos AND e OR. Resultados: Foram localizados 230 artigos. Após eliminação de duplicidades, aplicação dos critérios de inclusão e exclusão, e leitura, obteve-se amostra de 10. Da análise dos estudos, emergiram três categorias temáticas: Categoria 1 ­ Comportamentos destrutivos; Categoria 2 ­ Repercussões dos comportamentos destrutivos; Categoria 3 ­ Dispositivos para minimizar ambientes hostis. Conclusão: os comportamentos destrutivos têm repercussões organizacionais, laborais e pessoais, caracterizando um desrespeito sistêmico que causa danos tanto aos profissionais como aos pacientes. (AU)

Objective: Identify evidence of inadequate behavior manifested by professionals in the surgical center. Methods: An integrative literature review, carried out in the Latin American Literature in Health Sciences, Medical Literature Analysis and Retrieval System Online and Nursing Database databases, in November and December 2019, in pairs, without time frame, in Portuguese, English and Spanish. In the search, terms and descriptors were used, combined with each other through the Boolean operators AND and OR. R. Results: 230 articles were located. After elimination of duplicates, application of inclusion and exclusion criteria, and reading, a sample of 10 was obtained. From the analysis of the studies, three thematic categories emerged: Category 1 ­ destructive behavior; Category 2 ­ repercussions of inadequate behavior; Category 3 ­ devices for minimizing hostile environments. Conclusion: Inadequate behavior has organizational, labor and personal repercussions, and characterizes systemic disrespect that causes damage to both professionals and patients. (AU)

Objetivo: Identificar evidencias de conducta inadecuada manifestada por profesionales en el centro quirúrgico. Métodos: Revisión integradora de la literatura, realizada en las bases de datos de Literatura Latinoamericana en Ciencias de la Salud, Sistema de Análisis y Recuperación de Literatura Médica en Línea y Base de Datos de Enfermería, en noviembre y diciembre de 2019, en pares, sin marco temporal, en portugués, inglés y español. En la búsqueda se utilizaron términos y descriptores, combinados entre sí mediante los operadores booleanos AND y OR. R. Resultados: Se localizaron 230 artículos. Luego de eliminación de duplicados, aplicación de criterios de inclusión y exclusión y lectura, se obtuvo una muestra de 10. Del análisis de los estudios surgieron tres categorías temáticas: Categoría 1 - comportamiento destructivo; Categoría 2: repercusiones de un comportamiento inadecuado; Categoría 3: dispositivos para minimizar entornos hostiles. Conclusión: La conducta inadecuada tiene repercusiones organizativas, laborales y personales, y caracteriza la falta de respeto sistémica que causa daño tanto a los profesionales como a los pacientes. (AU)

Strength and vulnerability: Indirect effects of age on changes in occupational well-being through emotion regulation and physiological disease.

The strength and vulnerability integration (SAVI) model posits that development across the adult lifespan is accompanied by improvements in emotion regulation and declines in physiological flexibility. Due to these age-related changes, emotional well-being is expected to be higher among older (vs. younger) adults when they experience no or only minor stressors. In contrast, more intense stressors should lead to lower well-being among older adults. We develop and test a conceptual model based on the SAVI model in the work context that focuses on experienced incivility as a moderator of the indirect effects of employee age on changes in two indicators of occupational well-being (i.e., job satisfaction, emotional exhaustion) through emotion regulation and physiological disease. Experienced incivility is a workplace stressor that may weaken the beneficial effects of emotion regulation and intensify the detrimental effects of physiological disease. Data were collected from 781 employees across three time points, spanning 4 months. Results showed that age had indirect effects on (a) increases in job satisfaction through emotion regulation, (b) decreases in emotional exhaustion through emotion regulation, (c) decreases in job satisfaction through physiological disease, and (d) increases in emotional exhaustion through physiological disease. Out of the four hypothesized interaction effects, only the indirect effect of age on decreases in emotional exhaustion through emotion regulation was, as expected, weaker and nonsignificant when experienced incivility was high (vs. low). These findings provide partial support for our model and imply that future theory development on age and occupational well-being should consider both age-related strengths and vulnerabilities. (PsycInfo Database Record (c) 2022 APA, all rights reserved).

Incivility Is Associated with Burnout and Reduced Compassion Satisfaction: A Mixed-Method Study to Identify Causes of Burnout among Oncology Clinical Research Coordinators.

While oncology clinical research coordinators (CRCs) experience a combination of factors that are thought to put them at increased risk for burnout, very little research has been conducted to understand the risk factors associated with burnout among CRCs. We used a mixed-method approach, including self-report questionnaires to assess burnout and compassion satisfaction, as well as individual and interpersonal variables hypothesized to impact CRC well-being. We also conducted a focus group to gain a more nuanced understanding of coordinators' experiences around burnout, teamwork, resilience, and incivility. Coordinators reported relatively moderate levels of burnout and compassion satisfaction. Resilience, sleep dysfunction, stress, and incivility experienced from patients/family were significant predictors of burnout. Resilience and incivility from patients/family were significant predictors of compassion satisfaction. Themes that emerged from the focus group included that burnout is triggered by feeling overwhelmed from the workload, which is buffered by what was described as a supportive work culture based in teamwork. This study identified variables at the individual and interpersonal level that are associated with burnout and compassion satisfaction among oncology CRCs. Addressing these variables is of critical importance given that oncology CRCs and team-based coordinator care are vital to the success of clinical trials.

How do humble people mitigate group incivility? An examination of the social oil hypothesis of collective humility.

The present study explores the "social oil" function of humility at the workgroup level. Specifically, we examine collective humility, which reflects observable and consistent patterns of behavioral regularities exhibited by teams, as an explanation for linking group humility composition to reduced group experienced incivility. Drawing on the collective personality perspective, we hypothesize that teams with a high mean on members' humility could facilitate collective humility, in turn reducing group experienced incivility. We further propose two contingency factors that influence this proposed mediation pathway: (1) high group humility diversity could neutralize the positive association between group humility mean and collective humility and (2) an elevated differentiation of group incivility exposure will weaken the negative relationship between collective humility and group experienced incivility. Relying on a time-lagged, multisourced survey from 83 professional work teams, we tested this proposed moderated mediation model and found support for our hypotheses. Our findings have implications for team building and team management regarding personnel selection for humility, reducing the diversity of humility within teams, and explicitly valuing expressed humility in workgroups. (PsycInfo Database Record (c) 2021 APA, all rights reserved).

Prevalence and Nature of Sexist and Racial/Ethnic Microaggressions Against Surgeons and Anesthesiologists.

Importance: Workplace mistreatment can manifest as microaggressions that cause chronic, severe distress. As physician burnout becomes a global crisis, quantitative research to delineate the impact of microaggressions is imperative. Objectives: To examine the prevalence and nature of sexist and racial/ethnic microaggressions against female and racial/ethnic-minority surgeons and anesthesiologists and assess the association with physician burnout. Design, Setting, and Participants: This cross-sectional survey evaluated microaggressions and physician burnout within a diverse cohort of surgeons and anesthesiologists in a large health maintenance organization. A total of 1643 eligible participants were sent a recruitment email on January 8, 2020, 1609 received the email, and 652 replied, for a response rate of 41%. The study survey remained open until February 20, 2020. A total of 588 individuals (37%) were included in the study after exclusion criteria were applied. Exposures: The Maslach Burnout Inventory, the Racial Microaggression Scale, and the Sexist Microaggression Experience and Stress Scale. Main Outcomes and Measures: The primary outcomes were prevalence and nature of sexist and racial/ethnic microaggressions against female and racial/ethnic-minority surgeons and anesthesiologists using the Sexist Microaggression Experience and Stress Scale and Racial Microaggression Scale. Secondary outcomes were frequency and severity of microaggressions, prevalence of physician burnout, and associations between microaggressions and physician burnout. Results: Data obtained from 588 respondents (249 [44%] female, 367 [62%] racial/ethnic minority, 224 [38.1%] 40-49 years of age) were analyzed. A total of 245 of 259 female respondents (94%) experienced sexist microaggressions, most commonly overhearing or seeing degrading female terms or images. Racial/ethnic microaggressions were experienced by 299 of 367 racial/ethnic-minority physicians (81%), most commonly reporting few leaders or coworkers of the same race/ethnicity. Criminality was rare (18 of 367 [5%]) but unique to and significantly higher for Hispanic and Black physicians. Individuals who identified as underrepresented minorities were more likely to experience environmental inequities (odds ratio [OR], 4.21; 95% CI, 1.6-10.75; P = .002) and criminality (OR, 14.93; 95% CI, 4.5-48.5; P < .001). The prevalence of physician burnout was 47% (280 of 588 physicians) and higher among female physicians (OR, 1.60; 95% CI, 1.03-2.47; P = .04) and racial/ethnic-minority physicians (OR, 2.08; 95% CI, 1.31-3.30; P = .002). Female physicians who experienced sexist microaggressions (racial/ethnic-minority female physicians: OR, 1.84; 95% CI, 1.04-3.25; P = .04; White female physicians: OR, 1.99; 95% CI, 1.07-3.69; P = .03) were more likely to experience burnout. Racial/ethnic-minority female physicians (OR, 1.86; 95% CI, 1.03-3.35; P = .04) who experienced racial microaggressions were more likely to report burnout. Racial/ethnic-minority female physicians who had the compound experience of sexist and racial/ethnic microaggressions (OR, 2.05; 95% CI, 1.14-3.69; P = .02) were more likely to experience burnout. Conclusions and Relevance: The prevalence of sexist and racial/ethnic microaggressions against female and racial/ethnic-minority surgeons and anesthesiologists was high and associated with physician burnout. This study provides a valuable response to the increasing call for evidence-based data on surgical workplace mistreatment.

Faculty perceptions of student incivility in dental hygiene education.

PURPOSE/OBJECTIVE: Conflict and discourtesy between college students and faculty have become increasingly common in higher education. Fallout from uncivil student encounters can have numerous effects on educators' overall health and has been shown to negatively impact learning environments. This research assessed the severity and frequency of student incivility in dental hygiene education and explored the relationship uncivil behavior has on faculty feelings of confidence, career satisfaction, and longevity. METHODS: Cross-sectional survey research was conducted among dental hygiene educators (n = 601) in the United States and Canada using purposive and snowball sampling. The survey (47-item) was developed based on the literature and validated prior to administration. Spearman's correlation coefficient was used to assess the relationship between variables and mean item category scores and thematic analysis was used to identify themes for open-ended questions. RESULTS: Survey completion rate was 78% (n = 469). Behaviors ranked mildly uncivil, such as eating/drinking in class, occurred more frequently, and incivility had less impact on faculty confidence with increased age (r = -.19; P ≤ 0.01). The level of severity of behaviors did not impact educators; however, how often certain behaviors occurred had some effect. Contemptuous behaviors, such as using a disrespectful/sarcastic tone (r = .34, .32, .31; P ≤ 0.01), had the most impact. CONCLUSION: This study determined student incivility exists within dental hygiene education. Day-to-day, minor uncivil behaviors seemingly take a greater emotional toll than occasional, highly uncivil encounter. Understanding how faculty perceive these behaviors may influence development of management strategies, fostering a sense of career satisfaction for educators.

Incivilidade no processo de trabalho da enfermagem / Incivility in the nursing work process

Objetivo: discutir sobre a incivilidade no processo de trabalho dos profissionais de enfermagem. Para isso, foram elaborados pontos norteadores para apoiar a reflexão do estudo, sendo eles: a civilidade e a incivilidade no trabalho e a incivilidade no trabalho da enfermagem. Desenvolvimento: A incivilidade não é um comportamento recente na enfermagem, é denominada como uma hostilidade ou violência horizontal, descrita como comportamento hostil, agressivo, por um enfermeiro ou grupo de enfermeiros, em direção a outro enfermeiro ou a um grupo, por meio de disputas internas, atitudes como rudeza ao falar com colega, resposta sarcástica, desrespeito às confidências e à privacidade. Conclusão: o comportamento incivil faz parte da rotina diária dos profissionais de enfermagem, causando prejuízo tanto para os trabalhadores como para a instituição de saúde. Torna-se importante que esse assunto seja amplamente discutido nas instituições, com foco na redução da incivilidade entre os enfermeiros e demais profissionais da saúde. (AU)

Objective: To discuss the incivility in the work process of nursing professionals. For this, guiding points were elaborated to support the reflection of the study, namely: civility and work incivility and nursing work incivility. Development: Incivility is not a recent behavior in nursing, it is termed as horizontal hostility or violence, described as hostile, aggressive behavior by one nurse or group of nurses toward another nurse or group through disputes. internal, attitudes such as rudeness in talking with colleague, sarcastic response, disrespect for confidentiality and privacy. Conclusion: Incivil behavior is part of the daily routine of nursing professionals, causing harm to both workers and the health institution. It is important that this issue be widely discussed in institutions, focusing on reducing incivility among nurses and other health professionals. (AU)

Objetivo: Discutir la incivilidad en el proceso de trabajo de los profesionales de enfermería. Para esto, se elaboraron puntos de guía para apoyar la reflexión del estudio, a saber: civilidad e incivilidad laboral e incivilidad laboral de enfermería. Desarrollo: La incivilidad no es un comportamiento reciente en enfermería, se denomina hostilidad o violencia horizontal, descrita como comportamiento hostil y agresivo por una enfermera o grupo de enfermeras hacia otra enfermera o grupo a través de disputas. internas, actitudes como la grosería al hablar con un colega, la respuesta sarcástica, la falta de respeto a la confidencialidad y la privacidad. Conclusión: el comportamiento incivil es parte de la rutina diaria de los profesionales de enfermería, causando daño tanto a los trabajadores como a la institución de salud. Es importante que este tema sea ampliamente discutido en las instituciones, enfocándose en reducir la incivilidad entre las enfermeras y otros profesionales de la salud. (AU)

Resident Perspectives on Effective Surgical Training: Incivility, Confidence, and Mindset.

OBJECTIVE: Ample evidence exists that one's internal state (e.g., mindset, emotion) impacts one's performance. Both the military and sports organizations have focused on optimizing internal states of their service members and athletes, respectively, to improve performance and wellbeing. The internal states of surgical residents and the factors that influence their internal states have not yet been examined. Our goal is to better understand whether certain internal states are beneficial for resident operative performance, and how to optimize these during surgical training. DESIGN: A 17-question survey, containing both open-ended and multiple-choice questions, was distributed to all (n = 134) surgical residents at the University of Wisconsin. In open-ended questions, recurring themes were identified utilizing content analysis. Recurring themes stated by 25% or more of the respondents are reported. SETTING: Department of Surgery at the University of Wisconsin-Madison. PARTICIPANTS: Surgical residents at the University of Wisconsin. RESULTS: The survey response rate varied between n = 47 (35%) and n = 32 (24%), as not all respondents answered all questions. (1) Effective surgical educators were identified to demonstrate humanism and focus on teaching. (2) Nearly all residents affirmed that certain mindsets help them excel in the OR, including positive and confident mindsets. (3) Nearly all residents affirmed that faculty and senior residents influence their mindsets. (4) Constructive resident mindsets were promoted by positive faculty behaviors and personal preparation, while negative faculty behaviors were identified to stifle constructive mindsets. (5) Factors contributing to favorable OR performance included personal preparation and positive OR environments. (6) Factors contributing to poor OR performance included inadequate preparation and negative interactions with faculty. CONCLUSIONS: Residents near unanimously believe that certain mindsets help them excel, and that faculty impact their mindsets. As teachers, we must strive to better understand how to foster constructive mindsets in residents to optimize learning, performance, and wellbeing.

Predictors and triggers of incivility within healthcare teams: a systematic review of the literature.

OBJECTIVES: To explore predictors and triggers of incivility in medical teams, defined as behaviours that violate norms of respect but whose intent to harm is ambiguous. DESIGN: Systematic literature review of quantitative and qualitative empirical studies. DATA SOURCES: Database searches according to the Preferred Reporting Items for Systematic Reviews and Meta-Analyses guideline in Medline, CINHAL, PsychInfo, Web of Science and Embase up to January 2020. ELIGIBILITY CRITERIA: Original empirical quantitative and qualitative studies focusing on predictors and triggers of incivilities in hospital healthcare teams, excluding psychiatric care. DATA EXTRACTION AND SYNTHESIS: Of the 1397 publications screened, 53 were included (44 quantitative and 9 qualitative studies); publication date ranged from 2002 to January 2020. RESULTS: Based on the Medical Education Research Study Quality Instrument (MERSQI) scores, the quality of the quantitative studies were relatively low overall (mean MERSQI score of 9.93), but quality of studies increased with publication year (r=0.52; p<0.001). Initiators of incivility were consistently described as having a difficult personality, yet few studies investigated their other characteristics and motivations. Results were mostly inconsistent regarding individual characteristics of targets of incivilities (eg, age, gender, ethnicity), but less experienced healthcare professionals were more exposed to incivility. In most studies, participants reported experiencing incivilities mainly within their own professional discipline (eg, nurse to nurse) rather than across disciplines (eg, physician to nurse). Evidence of specific medical specialties particularly affected by incivility was poor, with surgery as one of the most cited uncivil specialties. Finally, situational and cultural predictors of higher incivility levels included high workload, communication or coordination issues, patient safety concerns, lack of support and poor leadership. CONCLUSIONS: Although a wide range of predictors and triggers of incivilities are reported in the literature, identifying characteristics of initiators and the targets of incivilities yielded inconsistent results. The use of diverse and high-quality methods is needed to explore the dynamic nature of situational and cultural triggers of incivility.