Nurse training of a patient-centered information procedure for CABG patients.
Patient Educ Couns
; 70(2): 227-33, 2008 Feb.
Article
em En
| MEDLINE
| ID: mdl-18078733
ABSTRACT
OBJECTIVE:
At the study hospital, all elective coronary artery bypass graft (CABG) surgery patients were given similar, standardized information by the nurses. The nurses reported problems in establishing contact and interacting with patients when using this approach. To help remedy communication problems between nurses and CABG patients, a programme training nurses in a patient-centred information procedure was developed and implemented. This article describes how challenging interactions were recorded and analysed for training nurses in the patient-centred approach.METHOD:
In group training for patient-centeredness, nurses presented audio-recordings of nurse-patient interactions they found problematic. These were used as a basis for discussions and training in the patient-centered approach. A set of cases was developed using a qualitative phenomenological approach, illustrating how the patient-centered approach could be applied to the difficult situations.RESULTS:
The nurses found the patient-centered approach particularly useful in situations when patients frequently asked questions, seemed to have difficulties expressing their worries, frequently complained, or when spouses expressed worries.CONCLUSION:
Nurses found the patient-centered approach and the training procedure used in this study useful in their clinical work with CABG patients. PRACTICE IMPLICATIONS This training which requires minimal resources and can be easily implemented, may guide the nurses in their interaction with patients. Providing a patient-centered approach to the CABG patients may enhance the nurse-patient contact and improve patients' hospital experience and subjective health.
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Coleções:
01-internacional
Temas:
Geral
Base de dados:
MEDLINE
Assunto principal:
Ponte de Artéria Coronária
/
Educação de Pacientes como Assunto
/
Assistência Centrada no Paciente
/
Educação Continuada em Enfermagem
/
Capacitação em Serviço
/
Recursos Humanos de Enfermagem Hospitalar
Tipo de estudo:
Evaluation_studies
/
Qualitative_research
Limite:
Adult
/
Female
/
Humans
/
Male
/
Middle aged
País/Região como assunto:
Europa
Idioma:
En
Revista:
Patient Educ Couns
Ano de publicação:
2008
Tipo de documento:
Article
País de afiliação:
Noruega