RESUMO
In recent years, changes to undergraduate nursing curricula in the United Kingdom have been coupled with increasing expectations that service users be involved in assessment of student nurses. These factors lead to the development of a tool to facilitate gathering of feedback from patients/carers on the competency of adult field student nurses in practice. This study evaluated experiences of those involved in the process of using the feedback tool. Using an exploratory qualitative research design, four patients, four mentors and five pre-registration adult field nursing students were interviewed. Thematic analysis of the data identified three interconnecting themes; value of the patient's voice, caring and protection, and authenticity of feedback. A sub-theme of timing of giving feedback was also identified. Patients felt they should be involved in giving feedback, were comfortable in doing so, and felt best placed to judge students' performance in several aspects of care. Students and mentors shared these opinions. Additionally they felt service user feedback potentially helped improve students' competence and confidence, and facilitated mentors in their assessment of students' professional values, communication and interpersonal skills. However, mentors were more reticent about the possibility of receiving feedback from service users on their own practice.
Assuntos
Avaliação Educacional , Retroalimentação , Conhecimentos, Atitudes e Prática em Saúde , Mentores/psicologia , Participação do Paciente , Pacientes/psicologia , Estudantes de Enfermagem/psicologia , Idoso , Bacharelado em Enfermagem , Feminino , Humanos , Entrevistas como Assunto , Masculino , Pessoa de Meia-Idade , Pesquisa Qualitativa , Reino UnidoRESUMO
AIM: To examine the feelings, support and feedback available to health care assistants (HCA) when caring for acutely ill ward patients. BACKGROUND: The role of the HCA continues to evolve with increased responsibility for patient care. Contextual issues that affect their contribution to acute care management of the ward patient have been given limited attention. METHODS: A survey of HCAs (n = 131) was conducted within two district general hospitals. RESULTS: There were a number of emotions and stressors associated with the care of acutely ill patients. While normal hierarchical systems were in place in order to obtain help HCAs additionally bypassed these normal channels. Support mechanisms included registered nurses, ward doctors, peers and family. Feedback regarding performance was limited. CONCLUSION: HCAs play a significant role in the care of the acutely ill patient. Feedback mechanisms need to be developed and associated emotions recognized. IMPLICATIONS FOR NURSING MANAGEMENT: HCAs support needs to be more evident and clinical feedback mechanisms need to be reviewed in order to improve care delivery.
Assuntos
Estado Terminal , Papel do Profissional de Enfermagem , Assistentes de Enfermagem/psicologia , Apoio Social , Doença Aguda , Emoções , Retroalimentação , Feminino , Pesquisas sobre Atenção à Saúde , Hospitais de Distrito , Humanos , Masculino , Método de Monte Carlo , Equipe de Assistência ao Paciente , Pesquisa Qualitativa , Inquéritos e Questionários , Reino UnidoRESUMO
BACKGROUND: The concept that critical care is a service rather than a location has been increasingly highlighted. However, there is limited information regarding nurses' perceptions of caring for critically ill patients outside of high dependency areas. AIM: The aim of this study was to explore the factors that influence the experiences of trained nurses caring for critically ill patients within a general ward setting. METHOD: This was an exploratory, descriptive study combining an interview and questionnaire methodology. A purposive sample of seven trained nurses reflecting a range of grades and experience, from one medical ward were selected. A semi-structured interview combined with an attitudinal scale was utilised. RESULTS: Following analysis five key themes emerged: clinical environment, professional relationships, patient assessment, nurse's feelings and educational needs. CONCLUSION: Whilst the findings of this study cannot be generalised, analysis of the data has provided an insight into the complex factors that effect care delivery. In order to respond to this study's findings, there are resource implications. Educational requirements and communication skills will need to be developed.
Assuntos
Atitude do Pessoal de Saúde , Cuidados Críticos/psicologia , Estado Terminal/enfermagem , Recursos Humanos de Enfermagem Hospitalar/psicologia , Quartos de Pacientes , Adaptação Psicológica , Adulto , Assertividade , Competência Clínica/normas , Comunicação , Cuidados Críticos/organização & administração , Feminino , Necessidades e Demandas de Serviços de Saúde , Humanos , Relações Interprofissionais , Pessoa de Meia-Idade , Narração , Papel do Profissional de Enfermagem/psicologia , Avaliação em Enfermagem , Pesquisa Metodológica em Enfermagem , Recursos Humanos de Enfermagem Hospitalar/educação , Recursos Humanos de Enfermagem Hospitalar/organização & administração , Autoavaliação (Psicologia) , Diferencial Semântico , Apoio Social , Inquéritos e Questionários , Carga de TrabalhoRESUMO
BACKGROUND: The experiences of partners who care for and support the needs of a loved one with an implantable cardiac defibrillator (ICD) remain largely unknown within Europe. AIMS: This study explored the nature of partner's experiences from the pre-ICD implantation phase up until a maximum of 20 months at home. METHODS: Eight partners cohabiting with a recipient of an ICD were interviewed using a semistructured schedule. All interviews were transcribed and content analysed for emerging categories and themes. FINDINGS: Four themes representing 11 categories conceptualised the partners' experiences, these included: Acknowledging the patient's need for the device, reactions to the device, safeguarding the patient, and returning to normality. CONCLUSION: This qualitative study suggests that partners of ICD recipients progress through various difficult and adaptive stages when learning how best to support the patient. A point is reached when most are able to assume control and normalise their lives. This transformation is slow; however, to improve this process and empower partners, nurses should provide relevant information and include them in decisions affecting the patient. Further research into the unique needs of partners, which includes international perspectives, would be significant in developing practice and theory in this area.