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1.
Support Care Cancer ; 29(7): 4137-4146, 2021 Jul.
Artigo em Inglês | MEDLINE | ID: mdl-33404809

RESUMO

PURPOSE: Cancer caregiving is shown to be a burdensome experience in typical times. The purpose of this study was to describe cancer caregivers' emotional, physical, and financial strain during the COVID-19 pandemic and compared to preCOVID-19, and explore racial and ethnic variations in caregiver strain. METHODS: We conducted a cross-sectional online survey using Lucid, LLC, incorporating quotas for race, ethnicity, gender and age. Caregivers had to be adults living in the USA and currently providing unpaid care to an adult cancer patient (i.e., during COVID-19) and prior to the pandemic. We assessed the caregivers' emotional, physical, and financial strain and asked them to compare to preCOVID-19 caregiving. Analyses included descriptive and linear regression adjusting for sociodemographic and caregiving-related variables. RESULTS: A total of 285 caregivers met eligibility, and most were nonHispanic white (72.3%) and female (59.6%). Based on a scale of "1: Much lower" to "5: Much higher", the financial, physical and emotional strain/stress experienced by caregivers compared to preCOVID-19 was, on average, 3.52 (SD: 0.82; range: 1-5) for financial strain, 3.61 (SD: 0.86; range: 1-5) for physical strain, and 3.88 (SD: 0.89; range: 1-5) for emotional stress. NonHispanic black caregivers were significantly more likely than nonHispanic white caregivers to indicate that caregiving-related financial strain was higher than preCOVID-19. Moreover, Hispanic caregivers compared to nonHispanic white caregivers reported caregiving-related emotional stress was higher than preCOVID-19. CONCLUSION: These findings suggest a need to be attentive to racial and ethnic variations in emotional and financial strain and provide targeted support in clinical care and via public policy during a public health crisis.


Assuntos
COVID-19/epidemiologia , Cuidadores , Estresse Financeiro/etnologia , Neoplasias/terapia , Dor/etnologia , Estresse Psicológico/etnologia , Adulto , Idoso , Idoso de 80 Anos ou mais , Esgotamento Profissional/economia , Esgotamento Profissional/epidemiologia , Esgotamento Profissional/etnologia , Esgotamento Profissional/psicologia , COVID-19/psicologia , Cuidadores/economia , Cuidadores/psicologia , Cuidadores/estatística & dados numéricos , Estudos Transversais , Etnicidade/psicologia , Etnicidade/estatística & dados numéricos , Feminino , Estresse Financeiro/epidemiologia , Estresse Financeiro/psicologia , Humanos , Masculino , Pessoa de Meia-Idade , Neoplasias/economia , Neoplasias/epidemiologia , Neoplasias/etnologia , Dor/economia , Dor/epidemiologia , Pandemias , Angústia Psicológica , Grupos Raciais/psicologia , Grupos Raciais/estatística & dados numéricos , Estresse Psicológico/economia , Estresse Psicológico/epidemiologia , Inquéritos e Questionários , Estados Unidos/epidemiologia , Adulto Jovem
2.
Med Clin North Am ; 104(3): 561-572, 2020 May.
Artigo em Inglês | MEDLINE | ID: mdl-32312415

RESUMO

Burnout is common in physicians who care for patients with serious illness, with rates greater than 60% in some studies. Risk factors for burnout include working on small teams and/or in small organizations, working longer hours and weekends, being younger than 50 years, burdensome documentation requirements, and regulatory issues. Personal factors that can protect against burnout include mindfulness, exercise, healthy sleep patterns, avoiding substance abuse, and having adequate leisure time. Institutional and work factors that can buffer against burnout include working on adequately staffed teams, having a manageable workload, and minimally burdensome electronic health record documentation.


Assuntos
Esgotamento Profissional/prevenção & controle , Esgotamento Profissional/psicologia , Médicos/psicologia , Adulto , Esgotamento Profissional/economia , Esgotamento Profissional/epidemiologia , Depressão/etiologia , Empatia/fisiologia , Exercício Físico/fisiologia , Feminino , Humanos , Masculino , Pessoa de Meia-Idade , Atenção Plena/métodos , Cuidados Paliativos/métodos , Cuidados Paliativos/estatística & dados numéricos , Qualidade de Vida , Fatores de Risco , Autocuidado/métodos , Sono/fisiologia , Transtornos Relacionados ao Uso de Substâncias/etiologia , Suicídio/psicologia , Suicídio/estatística & dados numéricos , Estados Unidos/epidemiologia , Carga de Trabalho
4.
Curr Probl Pediatr Adolesc Health Care ; 49(11): 100655, 2019 Nov.
Artigo em Inglês | MEDLINE | ID: mdl-31631025

RESUMO

Physicians enter the field of medicine with a sense of calling to meet the needs of others. This sense of calling is a source of resilience and strength, inspiring physicians to defer their own needs in service to patients' needs. When this trade-off becomes chronic, as it does in dysfunctional work environments, burnout can result and both physicians and patients suffer negative consequences. Some of the sources of physician distress, like exposure to suffering and involvement in medical errors, are inherent to medical practice, while others are the product of workplace inefficiencies and flaws in how the health care system functions. Individual physicians can cultivate strategies to maintain resilience in the face of medicine's inherent challenges, while health care organizations work to reduce the systemic drivers of burnout and build cultures that support physicians to thrive. In this and next month's issues, we offer eight articles on aspects of physician well-being with the goal of inspiring and empowering individuals and organizations to take action to transform the health care system so that it can better meet the needs of physicians and their patients.


Assuntos
Esgotamento Profissional/epidemiologia , Médicos/psicologia , Local de Trabalho/psicologia , Esgotamento Profissional/economia , Eficiência Organizacional , Humanos , Internato e Residência/organização & administração , Cultura Organizacional , Papel do Médico , Estresse Psicológico/epidemiologia
5.
Ann Intern Med ; 170(11): 784-790, 2019 06 04.
Artigo em Inglês | MEDLINE | ID: mdl-31132791

RESUMO

Background: Although physician burnout is associated with negative clinical and organizational outcomes, its economic costs are poorly understood. As a result, leaders in health care cannot properly assess the financial benefits of initiatives to remediate physician burnout. Objective: To estimate burnout-associated costs related to physician turnover and physicians reducing their clinical hours at national (U.S.) and organizational levels. Design: Cost-consequence analysis using a mathematical model. Setting: United States. Participants: Simulated population of U.S. physicians. Measurements: Model inputs were estimated by using the results of contemporary published research findings and industry reports. Results: On a national scale, the conservative base-case model estimates that approximately $4.6 billion in costs related to physician turnover and reduced clinical hours is attributable to burnout each year in the United States. This estimate ranged from $2.6 billion to $6.3 billion in multivariate probabilistic sensitivity analyses. At an organizational level, the annual economic cost associated with burnout related to turnover and reduced clinical hours is approximately $7600 per employed physician each year. Limitations: Possibility of nonresponse bias and incomplete control of confounders in source data. Some parameters were unavailable from data and had to be extrapolated. Conclusion: Together with previous evidence that burnout can effectively be reduced with moderate levels of investment, these findings suggest substantial economic value for policy and organizational expenditures for burnout reduction programs for physicians.


Assuntos
Esgotamento Profissional/economia , Médicos/psicologia , Esgotamento Profissional/epidemiologia , Custos e Análise de Custo , Humanos , Modelos Estatísticos , Reorganização de Recursos Humanos/economia , Médicos/economia , Médicos/provisão & distribuição , Prevalência , Estados Unidos/epidemiologia , Tolerância ao Trabalho Programado
6.
BMC Health Serv Res ; 18(1): 851, 2018 Nov 27.
Artigo em Inglês | MEDLINE | ID: mdl-30477483

RESUMO

BACKGROUND: Awareness of the economic cost of physician attrition due to burnout in academic medical centers may help motivate organizational level efforts to improve physician wellbeing and reduce turnover. Our objectives are: 1) to use a recent longitudinal data as a case example to examine the associations between physician self-reported burnout, intent to leave (ITL) and actual turnover within two years, and 2) to estimate the cost of physician turnover attributable to burnout. METHODS: We used de-identified data from 472 physicians who completed a quality improvement survey conducted in 2013 at two Stanford University affiliated hospitals to assess physician wellness. To maintain the confidentially of survey responders, potentially identifiable demographic variables were not used in this analysis. A third party custodian of the data compiled turnover data in 2015 using medical staff roster. We used logistic regression to adjust for potentially confounding factors. RESULTS: At baseline, 26% of physicians reported experiencing burnout and 28% reported ITL within the next 2 years. Two years later, 13% of surveyed physicians had actually left. Those who reported ITL were more than three times as likely to have left. Physicians who reported experiencing burnout were more than twice as likely to have left the institution within the two-year period (Relative Risk (RR) = 2.1; 95% CI = 1.3-3.3). After adjusting for surgical specialty, work hour categories, sleep-related impairment, anxiety, and depression in a logistic regression model, physicians who experienced burnout in 2013 had 168% higher odds (Odds Ratio = 2.68, 95% CI: 1.34-5.38) of leaving Stanford by 2015 compared to those who did not experience burnout. The estimated two-year recruitment cost incurred due to departure attributable to burnout was between $15,544,000 and $55,506,000. Risk of ITL attributable to burnout was 3.7 times risk of actual turnover attributable to burnout. CONCLUSIONS: Institutions interested in the economic cost of turnover attributable to burnout can readily calculate this parameter using survey data linked to a subsequent indicator of departure from the institution. ITL data in cross-sectional studies can also be used with an adjustment factor to correct for overestimation of risk of intent to leave attributable to burnout.


Assuntos
Esgotamento Profissional/economia , Custos e Análise de Custo , Reorganização de Recursos Humanos/estatística & dados numéricos , Médicos , Esgotamento Profissional/epidemiologia , Instalações de Saúde/economia , Mão de Obra em Saúde , Humanos , Intenção , Estudos Longitudinais , Reorganização de Recursos Humanos/economia , Autorrelato , Inquéritos e Questionários , Estados Unidos
7.
FP Essent ; 471: 25-28, 2018 Aug.
Artigo em Inglês | MEDLINE | ID: mdl-30107107

RESUMO

The US health care system has an unequal distribution of physician supply, is poorly accessible in some areas, and has wide disparities in patient health status. The Patient Protection and Affordable Care Act (ACA) was intended to address these issues by providing affordable health insurance coverage, Medicaid expansion, and care delivery system redesign (particularly through physician payment reform). As part of payment reform, the Medicare Access and CHIP Reauthorization Act (MACRA) went into effect in January 2017. Under MACRA, physicians receive payment under the Quality Payment Program (QPP). Starting January 1, 2019, the QPP pays physicians Medicare part B payments based on their 2017 performance via one of two ways: an advanced alternative payment model or the Merit-Based Incentive Payment System (MIPS). Most physicians will be placed in the MIPS. This shift to performance-based payment requires practices to optimize financial aspects of practice management and improve critical workflows and care delivery processes.


Assuntos
Esgotamento Profissional/economia , Seguro Saúde/economia , Médicos de Família/economia , Médicos de Família/psicologia , Administração da Prática Médica/economia , Humanos , Patient Protection and Affordable Care Act , Estados Unidos
9.
JAMA Intern Med ; 177(12): 1826-1832, 2017 12 01.
Artigo em Inglês | MEDLINE | ID: mdl-28973070

RESUMO

Importance: Widespread burnout among physicians has been recognized for more than 2 decades. Extensive evidence indicates that physician burnout has important personal and professional consequences. Observations: A lack of awareness regarding the economic costs of physician burnout and uncertainty regarding what organizations can do to address the problem have been barriers to many organizations taking action. Although there is a strong moral and ethical case for organizations to address physician burnout, financial principles (eg, return on investment) can also be applied to determine the economic cost of burnout and guide appropriate investment to address the problem. The business case to address physician burnout is multifaceted and includes costs associated with turnover, lost revenue associated with decreased productivity, as well as financial risk and threats to the organization's long-term viability due to the relationship between burnout and lower quality of care, decreased patient satisfaction, and problems with patient safety. Nearly all US health care organizations have used similar evidence to justify their investments in safety and quality. Herein, we provide conservative formulas based on readily available organizational characteristics to determine the financial return on organizational investments to reduce physician burnout. A model outlining the steps of the typical organization's journey to address this issue is presented. Critical ingredients to making progress include prioritization by leadership, physician involvement, organizational science/learning, metrics, structured interventions, open communication, and promoting culture change at the work unit, leader, and organization level. Conclusions and Relevance: Understanding the business case to reduce burnout and promote engagement as well as overcoming the misperception that nothing meaningful can be done are key steps for organizations to begin to take action. Evidence suggests that improvement is possible, investment is justified, and return on investment measurable. Addressing this issue is not only the organization's ethical responsibility, it is also the fiscally responsible one.


Assuntos
Esgotamento Profissional/economia , Esgotamento Profissional/prevenção & controle , Modelos Organizacionais , Médicos/psicologia , Equilíbrio Trabalho-Vida , Eficiência Organizacional , Humanos , Serviços de Saúde do Trabalhador , Cultura Organizacional , Inovação Organizacional , Objetivos Organizacionais , Reorganização de Recursos Humanos/economia
10.
PLoS One ; 12(8): e0182956, 2017.
Artigo em Inglês | MEDLINE | ID: mdl-28800612

RESUMO

BACKGROUND: Work-related stress and burnout syndromes are unfortunately common comorbidities found in health professionals. However, burnout syndrome has only been partly and episodically assessed for community pharmacists whereas these professionals are exposed to patients' demands and difficulties every day. Prevalence of burnout, associated comorbidities and coping strategies were assessed in pharmacy teams (pharmacists and pharmacy technicians) in French community pharmacies. METHODS: This online survey was performed by emails sent to all French community pharmacies over 3 months. The survey assessed the prevalence of burnout (Maslach Burnout Inventory-MBI-questionnaire), anxiety, depression and strategies for coping with work-related stress. RESULTS: Of the 1,339 questionnaires received, 1,322 were completed and useable for the analysis. Burnout syndrome was detected in 56.2% of respondents and 10.5% of them presented severe burnout syndrome. Severe burnout syndrome was significantly associated with men, large urban areas and the number of hours worked. Depression and anxiety were found in 15.7% and 42.4% of respondents, respectively. These co-morbidities were significantly associated with severe burnout syndrome. Higher MBI scores were significantly associated with medical consultations and medicinal drug use. Conversely, respondents suffering from burnout syndrome declared they resorted less to non-medical strategies to manage their work-related stress (leisure, psychotherapy, holidays and time off). CONCLUSION: This study demonstrated that community pharmacists and pharmacy technicians presented high prevalence of burnout syndrome, such as many healthcare professionals. Unfortunately, burnout syndrome was associated with several comorbidities (anxiety, depression and alcohol abuse) and the consumption of health resources. The psychological suffering of these healthcare professionals underlines the necessity to deploy a strategy to detect and manage burnout in community pharmacy.


Assuntos
Consumo de Bebidas Alcoólicas/epidemiologia , Ansiedade/epidemiologia , Esgotamento Profissional/epidemiologia , Depressão/epidemiologia , Farmacêuticos/psicologia , Técnicos em Farmácia/psicologia , Estresse Psicológico/epidemiologia , Adaptação Psicológica/fisiologia , Adulto , Consumo de Bebidas Alcoólicas/psicologia , Ansiedade/tratamento farmacológico , Ansiedade/economia , Ansiedade/psicologia , Esgotamento Profissional/tratamento farmacológico , Esgotamento Profissional/economia , Esgotamento Profissional/psicologia , Comorbidade , Estudos Transversais , Depressão/tratamento farmacológico , Depressão/economia , Depressão/psicologia , Feminino , França/epidemiologia , Humanos , Masculino , Pessoa de Meia-Idade , Farmácias , Prevalência , Estresse Psicológico/tratamento farmacológico , Estresse Psicológico/economia , Inquéritos e Questionários , Recursos Humanos
15.
Int J Occup Environ Med ; 7(1): 33-41, 2016 01.
Artigo em Inglês | MEDLINE | ID: mdl-26772596

RESUMO

BACKGROUND: Professional burnout is defined as a state of depletion and loss of motivation accompanied by different mental and physical symptoms. OBJECTIVE: To assess personal losses suffered by correctional officers due to burnout. METHODS: This cross-sectional study conducted between June and December 2012 included 201 correctional officers in two Bulgarian prisons. The mean age of the whole group was 41.2 (SD 8.0) years. The respondents was mostly male (56.7%), married (72.6%), had a secondary educational level (61.7%), and 76.1% of them had been in current prison work over 5 years. RESULTS: The demographic characteristics had no influence on the occurrence of burnout but there was a correlation between level of burnout and the number of sick-leaves, the need for medical help, and the expenses spent on medications. Officers affected by burnout took more sick-leaves and this affected adversely their remuneration as they lost 3.1% of their annual wages. Their expenses spent on user fees for medical services were 3 times higher. Their monthly expenses spent on medications were 3.14 times higher than those of people without the burnout syndrome. CONCLUSION: The high level of burnout has a negative personal economic effect on the prison employees.


Assuntos
Esgotamento Profissional , Polícia/psicologia , Adulto , Bulgária/epidemiologia , Esgotamento Profissional/economia , Esgotamento Profissional/epidemiologia , Esgotamento Profissional/psicologia , Estudos Transversais , Feminino , Humanos , Masculino , Pessoa de Meia-Idade , Prisões/estatística & dados numéricos , Inquéritos e Questionários , Trabalho/psicologia
16.
Artigo em Russo | MEDLINE | ID: mdl-29553229

RESUMO

The syndrome of emotional burnout is a condition of emotional, psychic, physical exhaustion developed as a result of chronic unresolved stress at working place. The development of the given syndrome is specific for altruistic professions where care of people prevails (social workers, physicians, medical nurses, teachers, etc.). In ICD-10 the syndrome of burnout is described under rubric Z.73.0 as "a state of total exhaustion". Nowadays, physicians and other medical workers found oneself least socially protected in social economic and professional aspects. This is conditioned by low level of salary, significant decreasing of quality of life, increasing of professional responsibility and also by intensification of contradictions between professional and moral duty and possibilities of rendering of medical care to population. The recent studies demonstrate that this condition can be developed in 30-50% of physicians. Also, it is established that age, marital status, had no effect on emotional burnout. The emotional burnout is developing in more degree in females than in males. Also, females are lacking relationship between motivation (satisfaction with remuneration of labor) and development of syndrome in the presence of relationship between significance of work as motivation for activities, satisfaction with professional progression. Those who experience deficiency of autonomy ("super-controlled personalities") are more subjected to burnout. The study was carried out to determine syndrome of professional burnout in physicians of obstetrics department of large (160 beds) obstetric institution the Yakurskaia municipal clinical hospital with purpose offurther implementation of measures of prevention and correction. The presence of syndrome of burnout effects negatively on both psychophysical general state of particular workers and functioning of medical institution on the whole.


Assuntos
Esgotamento Profissional , Unidade Hospitalar de Ginecologia e Obstetrícia/estatística & dados numéricos , Médicos/psicologia , Qualidade de Vida , Esgotamento Profissional/economia , Esgotamento Profissional/etiologia , Esgotamento Profissional/prevenção & controle , Esgotamento Profissional/psicologia , Feminino , Humanos , Satisfação no Emprego , Masculino , Pessoa de Meia-Idade , Motivação , Avaliação das Necessidades , Política Pública/economia , Federação Russa
17.
Int J Psychol ; 51(5): 375-82, 2016 Oct.
Artigo em Inglês | MEDLINE | ID: mdl-26118824

RESUMO

This study investigated the prediction of burnout from job characteristics, emotional intelligence, motivation and pay among bank employees. It also examined the interactions of emotional intelligence, motivation, pay and job characteristics in the prediction of burnout. Data obtained from 230 (Males = 127, Females = 103) bank employees were analysed using Pearson's Product Moment Correlation and multiple regression analysis. Results showed that theses variables jointly and separately negatively predicted burnout components. The results further indicated that emotional intelligence, motivation and pay separately interacted with some job characteristic components to negatively predict some burnout components. The findings imply that emotional intelligence, motivation and pay could be considered by counsellors when designing interventions to reduce burnout among bank employees.


Assuntos
Conta Bancária/economia , Esgotamento Profissional/economia , Esgotamento Profissional/psicologia , Inteligência Emocional , Motivação , Salários e Benefícios/economia , Adulto , Esgotamento Profissional/epidemiologia , Feminino , Humanos , Masculino , Análise Multivariada , Nigéria/epidemiologia , Distribuição Aleatória , Análise de Regressão , Inquéritos e Questionários
18.
BMC Public Health ; 15: 329, 2015 Apr 03.
Artigo em Inglês | MEDLINE | ID: mdl-25886300

RESUMO

BACKGROUND: Sick leave rates due to mental and behavioural disorders have increased in Sweden during the last decades. The aim of this prospective study was to investigate changes in the level of burnout in a working subset of the general population and to identify how such changes relate to changes in work situation and self-perceived economic situation. METHODS: A cohort of 1000 persons from a subset of the 2004 northern Sweden MONICA (Multinational Monitoring of Trends and Determinants in Cardiovascular Disease) general population survey was followed over a five-year period (2004-2009). In total, 623 persons (323 women and 300 men) were included in the analysis. Burnout levels were measured at baseline and follow-up using the Shirom Melamed Burnout Questionnaire. Risk factors were assessed at both measuring points. RESULTS: In the whole study cohort, a small (-0.15) but statistically significant reduction in burnout level was found. No differences in change of burnout were found between men and women. Constant strain at work, an increased risk of unemployment, and a perceived worsening of economic situation during the study time period were related to an increased burnout level. An accumulation of these risk factors was associated with increased burnout level. CONCLUSIONS: Risk factors in work situation and self-perceived economy are related to changes in burnout level, and special attention should be directed towards persons exposed to multiple risk factors.


Assuntos
Esgotamento Profissional/epidemiologia , Emprego/psicologia , Adulto , Esgotamento Profissional/economia , Economia , Feminino , Humanos , Masculino , Transtornos Mentais , Pessoa de Meia-Idade , Estudos Prospectivos , Fatores de Risco , Licença Médica/estatística & dados numéricos , Fatores Socioeconômicos , Inquéritos e Questionários , Suécia/epidemiologia
19.
J Nurs Care Qual ; 30(4): 352-8, 2015.
Artigo em Inglês | MEDLINE | ID: mdl-25764278

RESUMO

Seasoned nurses frequently resign from their positions due to burnout. An innovative idea that could support nurse retention is nurse sabbaticals. Balanced scorecards with strategy maps can display financial benefit, positive customer experience, and operational and human capital development required to initiate and sustain a professional nurse sabbatical. A balanced scorecard with strategy map is an effective tool that demonstrates connection between the organizational mission and the outcomes of a nurse sabbatical program.


Assuntos
Esgotamento Profissional/prevenção & controle , Custos Hospitalares , Recursos Humanos de Enfermagem Hospitalar , Desenvolvimento de Pessoal/economia , Esgotamento Profissional/economia , Análise Custo-Benefício , Enfermagem Baseada em Evidências , Humanos , Satisfação no Emprego , Recursos Humanos de Enfermagem Hospitalar/economia , Recursos Humanos de Enfermagem Hospitalar/provisão & distribuição , Inovação Organizacional/economia , Melhoria de Qualidade
20.
BMC Health Serv Res ; 14: 254, 2014 Jun 13.
Artigo em Inglês | MEDLINE | ID: mdl-24927847

RESUMO

BACKGROUND: Interest in the impact of burnout on physicians has been growing because of the possible burden this may have on health care systems. The objective of this study is to estimate the cost of burnout on early retirement and reduction in clinical hours of practicing physicians in Canada. METHODS: Using an economic model, the costs related to early retirement and reduction in clinical hours of physicians were compared for those who were experiencing burnout against a scenario in which they did not experience burnout. The January 2012 Canadian Medical Association Masterfile was used to determine the number of practicing physicians. Transition probabilities were estimated using 2007-2008 Canadian Physician Health Survey and 2007 National Physician Survey data. Adjustments were also applied to outcome estimates based on ratio of actual to planned retirement and reduction in clinical hours. RESULTS: The total cost of burnout for all physicians practicing in Canada is estimated to be $213.1 million ($185.2 million due to early retirement and $27.9 million due to reduced clinical hours). Family physicians accounted for 58.8% of the burnout costs, followed by surgeons for 24.6% and other specialists for 16.6%. CONCLUSION: The cost of burnout associated with early retirement and reduction in clinical hours is substantial and a significant proportion of practicing physicians experience symptoms of burnout. As health systems struggle with human resource shortages and expanding waiting times, this estimate sheds light on the extent to which the burden could be potentially decreased through prevention and promotion activities to address burnout among physicians.


Assuntos
Esgotamento Profissional/economia , Médicos/economia , Aposentadoria/economia , Adulto , Canadá , Humanos , Pessoa de Meia-Idade , Modelos Econômicos , Médicos/psicologia , Carga de Trabalho/economia
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