Management of nursing care in hemotherapy in a hospital nursing service / Gestión de los cuidados de enfermería en hemoterapia en un servicio de enfermería hospitalaria / Gerência do cuidado de enfermagem na hemoterapia em serviço hospitalar de enfermagem

Objective: analyzing the management of nursing care in hemotherapy in a university hospital. Method: a descriptive, exploratory study with a qualitative approach conducted with 29 nurses from the University Hospital of Belém, Pará, Brazil. Semi-structured interviews were applied between August/2018 and January/2019. The collected data were submitted to thematic content analysis. Results: coordination of care/supervision and provision of complex care were the most mentioned actions regarding hemotherapy procedures. Team dimensioning, Materials management, Nursing care planning and Evaluation of the results of nursing actions were actions absent in the nurses' statements. Training/education of the team was weakened. Leadership was not explicitly mentioned, but it could be present, albeit in a fragile way. Final considerations: the actions most represented in the nurses' statements were related to the technical competencies acquired in the formative context, while the less mentioned actions were related to the competencies and skills that commonly permeate gaps in formal education.

Objetivo: analizar el manejo de los cuidados de enfermería en hemoterapia en un hospital universitario. Método: se trata de un estudio descriptivo, exploratorio con enfoque cualitativo realizado con 29 enfermeras del Hospital Universitario de Belém, Pará, Brasil. Se aplicaron entrevistas semiestructuradas entre agosto/2018 y enero/2019. Los datos recopilados se sometieron a análisis de contenido temático. Resultados: la coordinación de la atención/supervisión y la prestación de cuidados complejos fueron las acciones más mencionadas con respecto a los procedimientos de hemoterapia. El dimensionamiento del equipo, la gestión de materiales, la planificación de los cuidados de enfermería y la evaluación de los resultados de las acciones de enfermería fueron acciones ausentes en las declaraciones de las enfermeras. La capacitación/educación del equipo se debilitó. El liderazgo no se menciona explícitamente, pero podría estar presente, aunque de una manera frágil. Consideraciones finales: las acciones más representadas en las declaraciones de las enfermeras se relacionaron con las competencias técnicas adquiridas en el contexto formativo, mientras que las acciones menos mencionadas se relacionaron con las competencias y habilidades que comúnmente impregnan las brechas en la educación formal.

Objetivo: analisar a gerência do cuidado de Enfermagem na hemoterapia em um hospital universitário. Método: estudo descritivo, exploratório de abordagem qualitativa, realizado com 29 enfermeiros de Hospital Universitário de Belém, Pará, Brasil. Foram aplicadas entrevistas semiestruturadas entre agosto/2018 e janeiro/2019. Os dados coletados foram submetidos à análise de conteúdo temática. Resultados: Coordenação do cuidado/Supervisão e Prestação do cuidado complexo foram as ações mais mencionadas quanto aos procedimentos hemoterápicos. Dimensionamento da equipe, Gestão de materiais, Planejamento do cuidado de enfermagem e Avaliação dos resultados das ações de enfermagem foram ações ausentes nas falas dos enfermeiros. Treinamento/educação da equipe mostrou-se fragilizado. Já Liderança não foi mencionada explicitamente, mas pôde estar presente, ainda que de forma fragilizada. Considerações finais: as ações mais representadas nas falas dos enfermeiros estavam relacionadas às competências técnicas adquiridas no contexto formativo, enquanto as ações menos mencionadas relacionaram-se às competências e habilidades que comumente permeiam lacunas da educação formal.

A Multicentre Study of Nursing Leadership in Andalusian Hospitals from a Gender-based Perspective

ABSTRACT Introduction: Leadership is the ability to guide subordinates in a direction or decision so that they can perform a task or achieve a goal that leaves them feeling empowered and accomplished. Leaders are capable of producing changes and at the same time, they inspire others to do the same. This research analysed gender-based differences and dimensions of nursing leadership styles in 18 hospitals in Andalusia, a region of southern Spain. Methods: The sample population of the study comprised 335 subjects, who were middle managers in 18 public regional hospitals in Andalusia. The instrument used to measure different leadership styles was the Multifactor Leadership Questionnaire (MLQ 5X-Short form), which is composed of 45 items. Results: The study showed that the most predominant leadership style was transactional leadership with a mean value of M = 4.22 (standard deviation [SD] = 0.42) followed by transformational leadership with a mean value of M = 3.97 (SD 0.45). Of the three styles analysed, transactional leadership had the highest statistical median for both male and female subjects. From a gender-based perspective, transformational leadership showed statistically significant differences (p < 0.01) between men and women. This was true for leadership styles as well as for the dimensions that define each style. Conclusion: The most frequent leadership style in middle nursing management in Andalusian hospitals was transactional leadership. In regard to the three leadership styles as well as their dimensions, the female subjects obtained the highest scores. This means that from a gender-based perspective, female nursing managers had better performance levels than their male counterparts in the regional hospital system in Andalusia.

Análise do processo de implantação do serviço de atenção ao paciente com COVID-19 / Análisis del proceso de implementación del servicio de atención al paciente com COVID-19 / Analysis of the process of implementing the patient care service with COVID-19

A pandemia COVID-19 vem exigindo enorme esforço dos gestores hospitalares, desafiando-os a agir e pensar fluxos de atendimento de maneira rápida, adotando estratégias seguras de cuidar. OBJETIVO: Analisar o processo de planejamento e implantação de um serviço de atenção ao paciente com COVID-19 em um hospital universitário, através da experiência cotidiana de gestão. MÉTODO: Trata-se de um relato sistemático de experiência sobre o processo de implantação de fluxo de atendimento e tratamento em um hospital universitário de pessoas acometidas pela COVID-19. Registrou-se em diário de campo a experiência, sendo as narrativas submetidas à análise de conteúdo. RESULTADOS: a análise das narrativas permitiu organizar os dados nas seguintes categorias: necessidade de segurança dos profissionais, capacitação, empatia e gestão participativa. CONCLUSÃO: É importante utilizar os processos de trabalho e a Educação Permanente em Saúde como ferramentas para a orientação do cuidado assistencial ao paciente com COVID-19. O raciocínio clínico, o trabalho interdisciplinar e a tomada de decisão de forma participativa permitiu a adequada implantação do atendimento, apesar do temor da equipe frente aos desafios da pandemia.

La pandemia de COVID-19 ha exigido un enorme esfuerzo por parte de los administradores de los hospitales, desafiándolos a actuar y pensar en los flujos de atención rápidamente, adoptando estrategias de atención segura. OBJETIVO: Analizar el proceso de planificación e implementación de un servicio de atención al paciente con COVID-19 en un hospital universitario, a través de la experiencia de gestión diaria. MÉTODO: Este es un reporte sistemático de experiencia sobre el proceso de implementación de un flujo de atención y tratamiento en un hospital universitario para personas afectadas por COVID-19. La experiencia se registró en un diario de campo y las narrativas se sometieron a análisis de contenido. RESULTADOS: el análisis de las narrativas permitió organizar los datos en las siguientes categorías: necesidad de seguridad profesional, formación, empatía y gestión participativa. CONCLUSIÓN: Es importante utilizar los procesos de trabajo y la Educación Permanente en Salud como herramientas para orientar la atención brindada a los pacientes con COVID-19. El razonamiento clínico, el trabajo interdisciplinario y la toma de decisiones de manera participativa permitieron la adecuada implementación de la atención, a pesar del temor del equipo ante los desafíos de la pandemia.

The COVID-19 pandemic has demanded enormous effort from hospital managers, challenging them to act and think about care flows in a timely manner while adopting safe care strategies. OBJECTIVE: To analyze the planning and implementation process of a patient care service with COVID-19 in a university hospital, through the experience of daily management. METHOD: This is a systematic experience report on the care implementation and treatment flow process in a university hospital of people affected by COVID-19. The experience was recorded in a field diary, and the narratives were submitted to content analysis. RESULTS: the analysis of the narratives lead to the organization of data in the following categories: need for professional safety, training, empathy and participatory management. CONCLUSION: It is important to use work processes and Continuing Health Education as tools for guiding care to COVID-19 patients. Clinical reasoning, interdisciplinary work and decision-making in a participatory manner allowed the proper care implementation, despite the team's fear of the challenges caused by the pandemic.

AMA Resolution Opposes Independent Practice by APRNs.

An old debate heats up again.

Quantification of nursing care and creation of economic indicators: an observational study protocol.

BACKGROUND: The literature on hospital admissions costs shows that classification of hospitalization systems such as the DRG system used in Italy, do not reflect the real cost of the production factors used, including those of nursing care in relation to the complexity of the hospital effort. OBJECTIVE: This concept paper outlines the study protocol and the methodology used to measure nursing care in economic terms. The objective of the study is developed on the assumption of creating economic indicators from a quantitative analysis of nursing activities provided to specific patients, in order to determine not only who costs but also the reasons for the cost, and demonstrate the variability of nursing not only for DRG, but also each individual patient. METHODS: A retrospective study and a longitudinal prospective study will be performed. In the first phase of the study, using a bottom-up Microcosting methodology the type, volume, time and costs of nursing activities for DRG will be determined and the incidence of nursing costs on reimbursement will be highlighted.In the second phase, the above analysis will be supplemented by the recognition of the complexity of individual cases measured through the Corridor Triage(Tri-CO), in order to figure out the incidence of costs of nursing activities on the reimbursement in relation to the level of care complexity. Main sources of data: hospital discharge card (SDO); Professional Assessment Instrument (PAI); datasets for collecting the time of delivery of nursing activities on PAI. Power calculation: For retrospective study, the survey will be conducted on a sample of 150 patients hospitalized in the first quarter of 2016. For the longitudinal prospective study, 150 patients will be included in the first quarter of 2017 after the structured introduction of Tri-CO as a valuation tool of care complexity. The sample examined is approximately 30% of the total number of admissions per year. RESULTS: The study started in February 2016 and the results are expected for May 2017. Through this study it is expected to verify whether by implementing a unbundling approach, ie the "unpacking" of the production factors (nursing activity costs) used for the explication of hospitalization, and by adopting a methodology based on standard analytical costs, a more detailed knowledge of the overall DRG rate data available today will be obtained, which is currently lacking of explicit notation of all the amounts that make up it.

Will Rural Community Hospitals Survive?

Low patient volume and reimbursement issues drive closures.

Mitigating the Impact of Nurse Manager Large Spans of Control.

Nurse managers are instrumental in achievement of organizational and unit performance goals. Greater spans of control for managers are associated with decreased satisfaction and performance. An interprofessional team measured one organization's nurse manager span of control, providing administrative assistant support and transformational leadership development to nurse managers with the largest spans of control. Nurse manager satisfaction and transformational leadership competency significantly improved following the implementation of large span of control mitigation strategies.

Cues-to-Action in Initiating Lesbian, Gay, Bisexual, and Transgender-Related Policies Among Magnet Hospital Chief Nursing Officers: A Demographic Assessment.

This study explored Magnet Chief Nursing Officers' cues-to-action initiating lesbian, gay, bisexual, or transgender (LGBT)-specific policies. Homonegativity has a negative effect on employee recruitment and retention and patient satisfaction. Little has been known about what cues-to-action might initiate LGBT inclusive training. Surveys were mailed to 343 Chief Nursing Officers. Cues-to-action survey was used to assess what inspires initiation of LGBT training. Demographic surveys were used to assess what impact variables might have on cues-to-action. Age, sex, religiosity, location, and region had significant effect on cues-to-action. Developing demographically informed training and policies for LGBT equality in health care is suggestive of greater employee and patient satisfaction.

The Effect of a Care Transition Intervention on the Patient Experience of Older Multi-Lingual Adults in the Safety Net: Results of a Randomized Controlled Trial.

BACKGROUND: The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) and Care Transitions Measure (CTM-3) scores are patient experience measures used to determine hospital value-based purchasing reimbursement. Interventions to improve 30-day readmissions have met with mixed results, but less is known about their potential to improve the patient experience among older ethnically and linguistically diverse adults receiving care at safety-net hospitals. In this study, we assessed the effect of a nurse-led hospital-based care transition intervention on discharge-related patient experience in an older multilingual population of adults hospitalized at a safety-net hospital. METHODS: We randomized 700 inpatients aged 55 and older at an academic urban safety-net hospital. In addition to usual care, intervention participants received inpatient visits by a language-concordant study nurse and post-discharge phone calls from a language-concordant nurse practitioner to reinforce the care plan and to address acute complaints. We measured HCAHPS nursing, medication, and discharge communication domain scores and CTM-3 scores at 30 days after hospital discharge. RESULTS: Of 685 participants who survived to 30 days, 90 % (n = 616) completed follow-up interviews. The mean age was 66.2 years; over half (54.2 %) of the participants had cognitive impairment, and 33.8 % had moderate to severe depression. The majority (62.1 %) of interviews were conducted in English; 23.3 % were conducted in Chinese and 14.6 % in Spanish. Study nurses spent an average of 157 min with intervention participants. Between intervention and usual care participants, CTM-3 scores (80.5 % vs 78.5 %; p = 0.18) and HCAHPS discharge communication domain scores (74.8 % vs 68.7 %; p = 0.11) did not differ, nor did HCAHPS scores in medication (44.5 % vs 53.1 %; p = 0.13) and nursing domains (67.9 % vs 64.9 %; p = 0.43). When stratified by language, no significant differences were seen. CONCLUSION: An inpatient standalone transition-of-care intervention did not improve patient discharge experience. Older multi-lingual and cognitively impaired populations may require higher-intensity interventions post-hospitalization to improve discharge experience outcomes.

In-reach nursing services improve older patient outcomes and access to emergency care.

AIMS: To identify the impact of in-reach services providing specialist nursing care on outcomes for older people presenting to the emergency department from residential aged care. METHODS: Retrospective cohort study compared clinical outcomes of 2278 presentations from 2009 with 2051 presentations from 2011 before and after the implementation of in-reach services. RESULTS: Median emergency department length of stay decreased by 24 minutes (7.0 vs 6.6 hours, P < 0.001) and admission rates decreased by 23% (68 vs 45%, P < 0.001). The proportion of people with repeat emergency department visits within six months decreased by 12% (27 vs 15%). The proportion of admitted patients who were discharged with an end of life palliative care plan increased by 13% (8 vs 21%, P = 0.007). CONCLUSIONS: There was a significant reduction in the median length of stay, fewer hospital admissions and fewer repeat visits for people from residential aged care following implementation of in-reach services.

Factors affecting the adoption of quality assurance technologies in healthcare.

PURPOSE: In the light of public concern and of strong policy emphasis on quality and safety in the nursing care of patients in hospital settings, this paper aims to focus on the factors affecting the adoption of innovative quality assurance technologies. DESIGN/METHODOLOGY/APPROACH: Two sets of complementary literature were mined for key themes. Next, new empirical insights were sought. Data gathering was conducted in three phases. The first involved contact with NHS Technology Hubs and other institutions which had insights into leading centres in quality assurance technologies. The second phase was a series of telephone interviews with lead nurses in those hospitals which were identified in the first phase as comprising the leading centres. The third phase comprised a series of face to face interviews with innovators and adopters of healthcare quality assurance technologies in five hospital trusts. FINDINGS: There were three main sets of findings. First, despite the strong policy push and the templates established at national level, there were significant variations in the nature and robustness of the quality assurance toolkits that were developed, adapted and adopted. Second, in most of the adopting cases there were important obstacles to the full adoption of the toolkits that were designed. Third, the extent and nature of the ambition of the developers varied dramatically - some wished to see their work impacting widely across the health service; others had a number of different reasons for wanting to restrict the impact of their work. ORIGINALITY/VALUE: The general concerns about front-line care and the various inquiries into care quality failures emphasise the need for improved and consistent care quality assurance methodologies and practice. The technology adoption literature gives only partial insight into the nature of the challenges; this paper offers specific insights into the factors inhibiting the full adoption of quality assurance technologies in ward-based care.

Value-based resource management: a model for best value nursing care.

With the health care environment shifting to a value-based payment system, Catholic Health Initiatives nursing leadership spearheaded an initiative with 14 hospitals to establish best nursing care at a lower cost. The implementation of technology-enabled business processes at point of care led to a new model for best value nursing care: Value-Based Resource Management. The new model integrates clinical patient data from the electronic medical record and embeds the new information in care team workflows for actionable real-time decision support and predictive forecasting. The participating hospitals reported increased patient satisfaction and cost savings in the reduction of overtime and improvement in length of stay management. New data generated by the initiative on nursing hours and cost by patient and by population (Medicare severity diagnosis-related groups), and patient health status outcomes across the acute care continuum expanded business intelligence for a value-based population health system.

Business case for Magnet® in a small hospital.

There is minimal evidence related to Magnet® designation and the benefits in small hospitals. A business strategy for small hospitals (<100 beds) to achieve Magnet designation is presented, including a cost-benefit analysis, outcome measures, and financial impact data.

Planificación estratégica, una metodologia Innovadora en la gerencia de los Servicios de Enfermería de una organización de Salud del Sector Público: Hospital San Roque de la provincia de Jujuy / Strategic planning, innovative methodology in management of Nursing Services Health organization Public Sector: San Roque Hospital in the province of Jujuy

“Planificación Estratégica, una metodología Innovadora en la Gerencia de los Servicios de Enfermería de una organización de Salud del Sector público: Hospital San Roque de la Provincia de Jujuy”. INTRODUCCION: Las actividades de gerencia que se llevan a cabo en el nivel jerárquico de enfermería, son parte de la administración general de la organización y responden como componente del sistema a las necesidades reales de la organización el cual posee una alta función social. El Departamento. Provincial de Enfermería de Jujuy considera que para articular las acciones establecidas en la Política de salud de la provincia, en consonancia con los lineamientos nacionales, es preciso instrumentar las alternativas de conocimientos y la puesta en marcha de la Planificación estratégica en los servicios de enfermería de todos los hospitales de la provincia...

"Strategic Planning, an Innovative Methodology in the Management of Nursing Services of an organization Public Health Sector: San Roque Hospital of the Province of Jujuy." INTRODUCTION: The management activities that are conducted on the hierarchical level of nursing are part of the overall management of the organization and as a component of the system respond to the real needs of the organization which has a high social function. The Department of Jujuy Provincial Nursing believes that articulate the actions set out in the Health Policy of the province, in line with national guidelines, it must implement the alternatives of knowledge and the implementation of strategic planning in nursing services all hospitals in the province As a starting point of this paper the author questions that arise in their ongoing interventions where nurses mentioned services are planned and their results one way or another impact the practices and performance of staff, and ultimately the quality care users in the various program areas of the province...

Intervenção para desenvolvimento de enfermeiros gerentes em um hospital público na perspectiva da pesquisa ação / Intervention for managers' nurse development in a public hospital based on action research / Intervención para el desarrollo de los enfermeros gerentes en un hospital público en la perspectiva de la investigación-acción

Investigação cujo objetivo foi descrever o processo de desenvolvimento de enfermeiros gerentes para melhor desempenho profissional. Pesquisa ação realizada com 24 enfermeiros em hospital público em Goiânia/GO. Os dados foram coletados no decorrer de uma intervenção norteada pelo ciclo vivencial de aprendizagem e a dinâmica de grupo. Os dados foram registrados em diário de campo, gravações de áudio, analisados descritivamente, considerando o valor do significado expresso nas falas dos participantes e do movimento grupal. A intervenção produziu no grupo reflexões sobre a postura gerencial, a partir de diagnóstico sobre si mesmo, identificação dos pontos fortes daqueles a serem desenvolvidos, além de sinalizar as possíveis mudanças necessárias. A pesquisa ação e o ciclo vivencial de aprendizagem mostrou-se como ferramenta eficiente no processo de qualificação dos enfermeiros, pois possibilitou avançar para além da dimensão cognitiva que envolve o aprendizado gerencial e permitir o alcance dos níveis emocional e atitudinal.

This research aimed to describe the managers' nurse development process to a better professional performance. The method was the Action Research with 24 nurses from a public hospital in Goiania/Goias/Brazil. Data were collected through meetings that was guided by the experimental learning cycle and group dynamics, and recorded in a field-notes diary and audio recordings. These data were organized and descriptively analyzed considering the participants' speeches' value meanings and also the group dynamics'. From the intervention resulted thoughts about the manager's position, the diagnosis about itself and strengths and those that require improvement, besides to indicate necessary changes. The Action Research and the learning cycle proved to be an effective tool for nurses' qualification, because made possible to be ahead of the cognitive dimension that involves the management learning and to allow the extent of emotional and attitudinal levels.

Investigación que objetivó describir el proceso de desarrollo de enfermeros gerentes para mejor desempeño profesional. Investigación-acción con 24 enfermeros de un hospital publico en Goiânia/GO. Los datos fueron recogidos durante una intervención guiada por lo ciclo del aprendizaje experiencial y dinámica de grupos registrados en un diario de campo y grabaciones de audio. Posteriormente fueron organizados y analizados descriptivamente considerando el valor del significado de los discursos de los participantes y el movimiento del grupo. La intervención resultó en reflexiones por el grupo en relación a la postura gerencial, desde el diagnóstico de sí mismo y identificación de los puntos fuertes de los que necesitan mejorar y indicar los posibles cambios necesarios. La investigación-acción y el ciclo de aprendizaje demostró ser una herramienta eficaz en el proceso de calificación de enfermeros siendo posible avanzar asta más allá de la dimensión cognitiva del aprendizaje gerencial y permitir el alcance de los niveles emocionales y actitudinales.

[Development of a measurement of intellectual capital for hospital nursing organizations].

PURPOSE: This study was done to develop an instrument for measuring intellectual capital and assess its validity and reliability in identifying the components, human capital, structure capital and customer capital of intellectual capital in hospital nursing organizations. METHODS: The participants were 950 regular clinical nurses who had worked for over 13 months in 7 medical hospitals including 4 national university hospitals and 3 private university hospitals. The data were collected through a questionnaire survey done from July 2 to August 25, 2009. Data from 906 nurses were used for the final analysis. Data were analyzed using descriptive statistics, Cronbach's alpha coefficients, item analysis, factor analysis (principal component analysis, Varimax rotation) with the SPSS PC+ 17.0 for Windows program. RESULTS: Developing the instrument for measuring intellectual capital in hospital nursing organizations involved a literature review, development of preliminary items, and verification of validity and reliability. The final instrument was in a self-report form on a 5-point Likert scale. There were 29 items on human capital (5 domains), 21 items on customer capital (4 domains), 26 items on structure capital (4 domains). CONCLUSION: The results of this study may be useful to assess the levels of intellectual capital of hospital nursing organizations.