Breaking bad news: tackling cultural dilemmas.
BMJ Support Palliat Care
; 11(2): 128-132, 2021 Jun.
Article
em En
| MEDLINE
| ID: mdl-33762267
ABSTRACT
Requesting that serious diagnoses be concealed from patients, a widespread phenomenon in many cultures, presents a professional dilemma. Practical and sensitive communication strategies are needed. METHODOLOGY:
In this paper, we use analysis of the existing literature to develop a communication tool for practitioners facing requests for diagnostic non-disclosure. Our approach builds on existing strategies, in providing a mnemonic communication tool, permitting more than one outcome, and focusing on the need for mutual understanding and cooperation.RESULTS:
Existing work on this dilemma highlights the need to appreciate the family's standpoint, affirm their benevolent intentions and correct misperceptions. To this end, we have developed a mnemonic tool, 'ARCHES', to be used in situations where the family has requested diagnostic non-disclosure. The model has six stages acknowledge the request for non-disclosure, build the relationship, find common ground, honour the patient's preferences and outline the harm of non-disclosure, provide emotional support and devise a supportive solution.CONCLUSION:
Facing requests for diagnostic non-disclosure is a challenge of communication. The dilemma is particularly marked when practising across cultures. Our model gives a structure for building rapport with the family and realigning their misperceptions while upholding the patient's right to knowledge.Palavras-chave
Texto completo:
1
Temas:
ECOS
/
Equidade_desigualdade
Bases de dados:
MEDLINE
Assunto principal:
Relações Médico-Paciente
/
Revelação da Verdade
/
Família
/
Guias de Prática Clínica como Assunto
/
Comunicação
/
Direitos do Paciente
/
Assistência à Saúde Culturalmente Competente
Tipo de estudo:
Guideline
/
Prognostic_studies
Aspecto:
Equity_inequality
Limite:
Adult
/
Aged
/
Aged80
/
Female
/
Humans
/
Male
/
Middle aged
Idioma:
En
Revista:
BMJ Support Palliat Care
Ano de publicação:
2021
Tipo de documento:
Article
País de afiliação:
Reino Unido