RESUMO
OBJECTIVE: Using augmented intelligence clinical decision tools and a risk score-guided multidisciplinary team-based care process (MTCP), this study evaluated the MTCP for heart failure (HF) patients' 30-day readmission and 30-day mortality across 20 Intermountain Healthcare hospitals. BACKGROUND: HF inpatient care and 30-day post-discharge management require quality improvement to impact patient health, optimize utilization, and avoid readmissions. METHODS: HF inpatients (Nâ¯=â¯6182) were studied from January 2013 to November 2016. In February 2014, patients began receiving care via the MTCP based on a phased implementation in which the 8 largest Intermountain hospitals (accounting for 89.8% of HF inpatients) were crossed over sequentially in a stepped manner from control to MTCP over 2.5 years. After implementation, patient risk scores were calculated within 24 hours of admission and delivered electronically to clinicians. High-risk patients received MTCP care (nâ¯=â¯1221), while lower-risk patients received standard HF care (nâ¯=â¯1220). Controls had their readmission and mortality scores calculated retrospectively (high risk: nâ¯=â¯1791; lower risk: nâ¯=â¯1950). RESULTS: High-risk MTCP recipients had 21% lower 30-day readmission compared to high-risk controls (adjusted Pâ¯=â¯.013, HRâ¯=â¯0.79, CIâ¯=â¯0.66, 0.95) and 52% lower 30-day mortality (adjusted Pâ¯<â¯.001, HRâ¯=â¯0.48, CIâ¯=â¯0.33, 0.69). Lower-risk patients did not experience increased readmission (adjusted HRâ¯=â¯0.88, Pâ¯=â¯.19) or mortality (adjusted HRâ¯=â¯0.88, Pâ¯=â¯.61). Some utilization was higher, such as prescription of home health, for MTCP recipients, with no changes in length of stay or overall costs. CONCLUSIONS: A risk score-guided MTCP was associated with lower 30-day readmission and 30-day mortality in high-risk HF inpatients. Further evaluation of this clinical management approach is required.