Realizing the Benefits of Managing Health Appointments via Mobile Application: Start of the Journey.

The Hospital Authority of Hong Kong ("HA") launched an interactive mobile application "BookHA" intending to use innovative technology to support healthcare delivery. "BookHA" provides an 'easy and convenient' alternative for patients to book specialist clinics along with the current methods - in-person or via fascmile. Patients, clinical staff, and the corporates benefit from this initiative as evidenced by the utilization figures, and the findings from patients surveys and staff surveys.

Building a womb-to-tomb health record in Hong Kong--an application of information architecture.

The Hospital Authority developed the Information Architecture (IA) model in 2002 to support a fast, robust, flexible and accurate electronic patient record (ePR) to meet the high-tempo health care environment in Hong Kong. With several successful applications in sharing data that were created for the same patients in various systems, the IA model was further developed to extend the longitudinal ePR to include one's fetal data as entered in the mother's record. This paper describes how various IA elements: Section, View, Form, Group, Entity, Content, Document supports the building of a true womb-to-tomb ePR for the HA patients. The future focus of Information Architecture in the HA will include building a Information Architecture Management System and linking the ePR with other patient records in the community.

Building electronic forms for elderly program: integrated care model for high risk elders in Hong Kong.

In Hong Kong, elderly patients discharged from hospital are at high risk of unplanned readmission. The Integrated Care Model (ICM) program is introduced to provide continuous and coordinated care for high risk elders from hospital to community to prevent unplanned readmission. A multidisciplinary working group was set up to address the requirements on developing the electronic forms for ICM program. Six (6) forms were developed. These forms can support ICM service delivery for the high risk elders, clinical documentation, statistical analysis and information sharing.