Developing dashboards for performance improvement in cytopathology.
J Am Soc Cytopathol
; 10(6): 535-542, 2021.
Article
in En
| MEDLINE
| ID: mdl-34362716
ABSTRACT
INTRODUCTION:
Cytopathology has well-defined and objective quality metrics for monitoring the performance of cytopathologists (CPs) and cytotechnologists (CTs). We transformed these metrics into dashboards for real-time visualization and on-demand feedback.METHODS:
Dashboards were constructed with data from the previous 10 calendar years using the software Tableau. The dashboards for CPs were designed to display 2 gynecologic metrics and 1 nongynecologic metric the ASCUSSIL ratio, the percentage of high-risk human papillomavirus (HPV)-positive ASCUS interpretations (HPV+ ASCUS rate), and the proportion of AUS/FLUS thyroid interpretations. CT dashboards were designed to include these plus 2 others the percentage of Papanicolaou tests referred for CP review and the percentage of Papanicolaou tests interpreted as unsatisfactory. Established professional benchmarks or standard deviations were used to set color-coded "goal," "borderline," and "attention" zones.RESULTS:
Personal dashboards were successfully developed and implemented for CPs and CTs in the laboratory, with results that are automatically updated every week, requiring minimal curation. Each CP and CT has a unique link that allows them access to their results at any time. Color-coded displays show the individual their quality metrics over the past 10 years, with a snapshot of data from the past 3 months. The laboratory director has a unique link that allows the director access to results for each individual and the laboratory in aggregate.CONCLUSIONS:
Personalized dashboards enable individuals to access their performance metrics on demand and examine recent performance as well as patterns over time. This facilitates self-motivation to improve performance and adhere to professional benchmarks.Key words
Full text:
1
Database:
MEDLINE
Main subject:
Thyroid Gland
/
Vaginal Smears
/
Cervix Uteri
/
Cell Biology
/
Quality Improvement
/
Papanicolaou Test
Limits:
Female
/
Humans
Language:
En
Journal:
J Am Soc Cytopathol
Year:
2021
Type:
Article