estudo retrospectivo, descritivo e documental, utilizando-se fichas referentes às triagens. Amostra composta de 364 fichas que foram analisadas por meio de estatística descritiva, utilizando-se frequências simples e relativa e medidas de tendência central.
os resultados sugerem que unidades de urgência e emergência estão sendo procuradas para solucionar problemas que poderiam ser resolvidos pelas unidades de atenção primária.
a retrospective, descriptive and documentary study using triagerecords. The sample was composed of 364 records that were analyzed through descriptive statistics, using simple and relative frequencies and measures of central tendency.
Results:
the most frequent complaints were those related to the musculoskeletal system (26.1%) and gastrointestinal system (15.1%). The highest demand was for general practice (47.5%). The most frequent riskclassification was green (78.3%). Most of the individuals studied received hospital discharge (92.6%).
Conclusion:
the results suggest that urgency and emergency units are being sought to solve problems that could be solved by primary care units.