Exploring the Complex Relationships Between Factors That Affect Employee Cyberloafing Using a Novel Approach: Findings from Fuzzy-Set Qualitative Comparative Analysis.

Cyberloafing is a workplace problem that has emerged over the past two decades and continues to be problematic as workers' schedules become more flexible and deterrents associated with being physically present in an office are unavailable. Understanding the complex conditions under which employees are more likely to engage in cyberloafing activity continues to be valuable for businesses. This study identifies and models seven conditions that influence cyberloafing and investigates how interconnected social and deterrence factors affect employees' cyberloafing behavior. With a cross-sectional random sample of 324 employees from 14 provinces in China, the necessary condition analysis is used to identify the necessary conditions for high cyberloafing, and the fuzzy-set qualitative comparative approach is conducted to explore the configurational impacts of multiple antecedent conditions on high cyberloafing. The results show that no single condition is necessary for a high level of employee cyberloafing and that three distinct configurations of multiple conditions equivalently contribute to high cyberloafing among employees. Among all configurations, high visibility of cyberloafing, a lack of certainty of formal sanctions, and a lack of reward for not cyberloafing play important roles in explaining employees' cyberloafing. This study is the first to use fuzzy-set qualitative comparative analysis to explore how different combinations of social and reinforcement antecedents contribute to cyberloafing, which goes beyond existing research that explores antecedents independently and offers new insights into cyberloafing's interconnected antecedents and their complex causality.

Do Deterrence Mechanisms Reduce Cyberloafing When It Is an Observed Workplace Norm? A Moderated Mediation Model.

Despite the documented individual, job, and organizational antecedents of cyberloafing at the workplace, few studies have addressed whether, how and when group factors affect employees' cyberloafing behaviors. Drawing on social learning theory and general deterrence theory, the purpose of this study is to test if observability of coworkers' cyberloafing behavior affects employees' perceptions of norms related to cyberloafing and subsequent cyberloafing behaviors and to test if sanctions can play a role in buffering these effects. An investigation of 335 employees working at Chinese enterprises establishes that observing others engaging in cyberloafing influences the employees' perceived norms and cyberloafing behaviors and that employees' perceived norms related to cyberloafing play a partial mediating role in the relationship between observability and employees' cyberloafing. As predicted, we also found that perceived certainty and severity of potential sanctions for cyberloafing moderate the effect of observability on employees' cyberloafing as well as the indirect effect of observability on employees' cyberloafing via perceived norms related to cyberloafing. This study enriched the cyberloafing literature by revealing how observability of cyberloafing influences employees' cyberloafing and by unveiling two boundary conditions under which the cyberloafing learning effect can be buffered.

Student Cyberloafing In and Out of the Classroom in China and the Relationship with Student Performance.

This study investigates the in-class and out-of-class cyberloafing activities of students in China, and tests the relationship between those activities and academic performance. A sample of 1,050 undergraduate students at a large University in China reported their in-class (N = 548) and out-of-class (N = 502) cyberloafing activities, which were tested against the students' academic performance. The test results show a negative relationship between in-class cyberloafing and academic performance, but an inverted U-shaped relationship between out-of-class cyberloafing and academic performance. The results support our propositions that cyberloafing is a harmful distraction in the classroom, but can have positive effects when performed in moderation outside the classroom as a means of effort recovery.