Research Status and Progress of Hospital Quality Evaluation Indicator System / 中国医院管理

ABSTRACT

Objective To find,screen and describe indicators for hospital quality evaluation.Methods Scoped framework reviews were conducted using the PRISMA flowchart.The search period was from the establishment of the database to January 2023.Six databases were searched.EndNoteX10 software was used to select references,and inclusion and exclusion criteria were established for literature screening.Extracts,analyzes and summarizes data according to research questions,and makes inductive analysis of indicators.Results 39 literatures were included in the analysis,including 18 Chinese literaturesand 21 foreign literatures,the earliest of which was published in 1992.A total of 8 indicator theoretical models,5 indicator selection methods,and 12 indicator weighting methods were involved.Donabedian model is the most commonly used evaluation indicator model.Literature research method is the most frequently used indicator selection method.Analytic hierarchy Process is the most frequently used method of indicator weighting.Among the top ten indicators of hospital quality evaluation at home and abroad,the mortality rate and the utilization rate of beds both ranked the first three.The cleanliness of hospital environment ranked second and the professional spirit of doctors ranked tenth in the quality indicator of foreign hospitals.The top ten domestic cost,average length of stay,intensity of antibacterial drug use and case mix index were not mentioned in the quality indicator of foreign hospitals.Conclusion Medical quality is the most concerned core dimension of hospital quality evaluation at home and abroad.The cleanliness of hospital environment,professional spiritofdoctors,understanding and communication between doctors and patients can be included in domestic hospital quality evaluation indicators.