Analysis of Effect Evaluation of PDCA Cycle Management Intervening in Small Package of TCM Formula Granule Dispensing / 中国药房
China Pharmacy
;
(12): 1466-1469, 2018.
Article
in Chinese
| WPRIM
| ID: wpr-704823
ABSTRACT
OBJECTIVE:
To improve dispensing quality of small package of TCM formula granule, reduce the rate of dispensing error and shorten dispensing time.METHODS:
Key influential factors for small package of TCM formula granule dispensing in our hospital were found out from 5 respects of"man,machine,environment,method,material";two cycles of PDCA cycle management intervention were conducted. Dispensing internal error and dispensing time were compared before PDCA cycle management intervention (Jul.-Dec. 2015,group A),first cycle of PDCA cycle management intervention (Jan.-Jun. 2016, group B) and second cycle of PDCA cycle management intervention (Jul.-Dec. 2016,group C),the effects of management were evaluated.RESULTS:
By improving dispensing environment,establishing dispensing standard operation procedure,formulating reward and punishment system,staff training,after 2 cycles of PDCA cycle management intervention,the rate of small package of TCM formula granule dispensing error in TCM pharmacy of our hospital decreased from 4.19%(170/4061) before intervention that of group A to 1.69%(85/5043) and 0.98%(53/5408) in group B and C after intervention (P<0.05 or P<0.01). Average dispensing time of each prescription with 7 doses were shortened from(9.08±2.56)min before intervention(group A)to(7.37± 1.98),(5.97±1.64)min in group B and C after intervention(P<0.05).CONCLUSIONS:
PDCA cycle management intervention in our hospital can reduce the rate of small package of TCM formula granule dispensing error and shorten dispensing time.
Full text:
Available
Index:
WPRIM (Western Pacific)
Language:
Chinese
Journal:
China Pharmacy
Year:
2018
Type:
Article
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