Research on Satisfaction Degree of Doctor-patient Communication Quality based on Patient Perception / 中国医学伦理学
Chinese Medical Ethics
; (6): 374-379, 2024.
Article
en Zh
| WPRIM
| ID: wpr-1012907
Biblioteca responsable:
WPRO
ABSTRACT
Objective sampling method was used to conduct a questionnaire survey on outpatients in two hospitals in Guangdong province in order to evaluate patients’ satisfaction with the quality of medical service. This paper explored the factors that affect patients’ evaluation of medical service quality, and found that patients’ age was negatively correlated with the evaluation of medical service quality. It is suggested that the establishment of friendly medical institutions should be carried out according to the national policy. At the same time, the management mechanism of hospital should be improved, the number of medical service centers for "efficient" should be increased, and the medical service personnel should be regularly trained; carry out medical knowledge education in community, improve the popularization of personal medical knowledge and close the cognitive gap between doctors and patients.
Texto completo:
1
Índice:
WPRIM
Idioma:
Zh
Revista:
Chinese Medical Ethics
Año:
2024
Tipo del documento:
Article