Burnout by Career Stage and its Mediating Effects on the Relationship between Job Stress and Nursing Performance in Clinical Nurses / 의료커뮤니케이션

ABSTRACT

We investigated the relationship between job stress, burnout, and nursing performance in clinical nurses. The effects of three types of burnout (personal, work-related, and client-related) in this relationship were also examined by career stage. Methods : Using convenience sampling, 280 clinical nurses were employed from four general hospitals in Korea. Data were collected using the Job Stress Scale, the Copenhagen Burnout Inventory, and the Nursing Performance Scale. Descriptive statistics and multiple regression analyses were employed. Results : Results revealed that burnout mediated the relationship between job stress and nursing performance. When participants were classified by career length—beginner, advanced beginner, competent, and expert— the type of burnout affecting nursing performance differed per their career stage: personal burnout for the beginner group, personal and work-related burnout for the advanced beginner group, and work-related and client-related burnout for the expert group. Conclusion : It is necessary to monitor and relieve clinical nurses’ job stress by providing various kinds of support such as improving workload management and enhancing team communication to prevent burnout and induce better nursing performance. Further, the differences in roles and duties by career stage should be considered when developing and applying clinical nursing interventions.