Influence of Additional Post-Bronchoscopy Visit on Patient Satisfaction after Flexible Bronchoscopy
The Korean Journal of Internal Medicine
; : 392-398, 2010.
Article
em En
| WPRIM
| ID: wpr-192813
Biblioteca responsável:
WPRO
ABSTRACT
BACKGROUND/AIMS: Many patients undergoing a flexible bronchoscopy (FB) experience anxiety and discomfort during the procedure. We assessed whether an additional patient visit after a FB would improve patient satisfaction. METHODS: The study patients were randomly assigned to a control and post-visit groups. The physicians who were scheduled to perform the FB visited the study patients. The control group had one visit before the FB and the post-visit group had a before and after FB visit. The post-visit group received additional information and support during the second visit. Twenty-four hours after the FB, the participants completed questionnaires about discomfort and satisfaction with the procedure. RESULTS: The control and post-visit groups included 151 and 153 patients, respectively. The post-visit group reported having more information after the FB than the control group. The additional post-bronchoscopy visit improved the general patient tolerability of the procedure. The willingness to return for another FB was not affected by the post-bronchoscopy patient visit. CONCLUSIONS: The post-bronchoscopy visit improved patient satisfaction and general tolerability to the procedure. Subjective patient tolerability with the FB may be improved through a post-bronchoscopy visit by providing more information and emotional support to patients.
Palavras-chave
Texto completo:
1
Índice:
WPRIM
Assunto principal:
Broncoscopia
/
Estudos Prospectivos
/
Satisfação do Paciente
/
Emoções
Tipo de estudo:
Observational_studies
/
Qualitative_research
Limite:
Adult
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Aged
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Female
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Humans
/
Male
Idioma:
En
Revista:
The Korean Journal of Internal Medicine
Ano de publicação:
2010
Tipo de documento:
Article