The Effects of Hospital Nurses' Self-Esteem and Communication Skill on Self-Leadership and the Quality of Nursing Service / 간호행정학회지
Journal of Korean Academy of Nursing Administration
; : 220-229, 2016.
Article
em Ko
| WPRIM
| ID: wpr-50013
Biblioteca responsável:
WPRO
ABSTRACT
PURPOSE:
The objective of this study was to investigate the influence of hospital nurses' self-leadership, communication skill, and self-esteem on the quality of nursing service.METHODS:
The participants, 230 nurses working at a general hospital in Seoul, completed a cross-sectional descriptive questionnaire survey between January 17 and 28, 2014. The collected data were analyzed using the SPSS 19.0 program for descriptive statistics, t-test, one way & two way ANOVA, correlation, and multiple regression analysis.RESULTS:
Nurses' self-esteem and communication skill had significant main effects on self-leadership and the quality of nursing service, but the interaction effect of the two independent variables was not significant. Variables that significantly influenced the quality of nursing service were self-leadership, communication skill, self-esteem, and career longevity. The explanatory power of these variables for the quality of nursing service was 54.4%.CONCLUSION:
Findings indicate a need for education programs for nurses which are designed to promote communication skill and enhance self-esteem and self-leadership skills which will in turn enhance the quality of nursing service.Palavras-chave
Texto completo:
1
Índice:
WPRIM
Assunto principal:
Educação
/
Seul
/
Hospitais Gerais
/
Longevidade
/
Serviços de Enfermagem
País/Região como assunto:
Asia
Idioma:
Ko
Revista:
Journal of Korean Academy of Nursing Administration
Ano de publicação:
2016
Tipo de documento:
Article