Somehospital Emergency triage group makes an attempt to extend medical humanistic service around the construction of Wechat official account / 中国实用护理杂志

ABSTRACT

Objective To explore the effect of extending medical humanities services by using Wechat official account in emergency triage. Methods Since March 2016,emergency triage team has established the WeChat official account called "Great Doc & Mininurse" to conduct an activity of "Emergency Circle". Results Team members of emergency triage have participated in management and maintenance of Wechat Official Account in various degrees. Nursing services have been extended and expanded in the conventional triage foundation, and nursing team has been enhanced while serving for the patients. Conclusions The construction activities of Wechat official account can effectively extend the medical humanistic service,promote the interaction between doctors and patients,and improve the doctor-patient relationship.