ABSTRACT
Objective:
To
survey the
job satisfaction of online contracted
nurses who provide "
Internet plus
nursing services" for reference of
hospital managers in improving their management mechanism in this regard.
Methods:
Based on the two-factor theory, a
questionnaire was designed and a purposive sampling
method was used to
survey the online contracted
nurses in Anhui province in April and May 2022. The motivational factors included such five dimensions as
workload,
work content, colleague relationship, doctor-
patient relationship, and their own development, and the
healthcare factors included such three dimensions as
salary, job recognition and
social status. The
questionnaire data and
job satisfaction scores were analyzed descriptively, and the correlation between the overall
job satisfaction of the online contracted
nurses, while each dimension was analyzed by Pearson correlation
analysis, and the influence of each dimension on
job satisfaction was analyzed by stepwise
regression analysis.
Results:
A total of 335 valid
questionnaires were recovered. The mean score of
job satisfaction of online contracted
nurses was (2.26±0.38), with the highest score of (2.56±0.53) for
salary satisfaction and the lowest score of (1.78±0.67) for job recognition, and each dimension was positively correlated with
job satisfaction ( r=0.34-0.88, P<0.01).
Regression analysis showed that
workload ( B=0.07),
salary ( B=0.11), job content ( B=0.23),
social status ( B=0.12), and
self-development ( B=0.15) were the main factors affecting their
job satisfaction ( P<0.01).
Conclusions:
The
job satisfaction of online contracted
nurses was at a medium level, mainly influenced by
workload,
salary, job content,
social status and their own development. It is recommended that
hospitals implement multiple targeted
measures to improve the
job satisfaction of online contracted
nurses and promote the healthy development of "
Internet plus
nursing services" .