Communication openness and nosocomial infection reporting: the mediating role of team cohesion.

ABSTRACT

BACKGROUND: The states of IPC (Infection Prevention and Control) is serious under the COVID-19 pandemic. Nosocomial infection reporting is of great significance to transparent management of IPC in regard to the COVID-19 pandemic. We aimed to explore the relationship between communication openness and nosocomial infection reporting, explore the mediating effect of team cohesion in the two, and provide evidence-based organizational perspective for improving IPC management in the hospitals. METHOD: A questionnaire was used to collect data on communication openness, team cohesion and nosocomial infection reporting in 3512 medical staff from 239 hospitals in Hubei, China. Structural Equation Model (SEM) was conducted to examine the hypothetical model. RESULT: Communication openness was positively related to nosocomial infection reporting (ß = 0.540, p < 0.001), and was positively related to team cohesion (ß = 0.887, p < 0.001). Team cohesion was positively related to nosocomial infection reporting (ß = 0.328, p < 0.001). The partial mediating effect of team cohesion was significant (ß = 0.291, SE = 0.055, 95% CI = [ 0.178,0.392 ]), making up 35.02% of total effect. CONCLUSION: Communication openness was not only positively related to nosocomial infection reporting. Team cohesion can be regarded as a mediator between communication openness and nosocomial infection reporting. It implies that strengthening communication openness and team cohesion is the strategy to promote IPC management from the new organizational perspective.