Complaint handling in healthcare: expectation gaps between physicians and the public; results of a survey study. | BMC Res Notes;8: 529, 2015 Oct 01. | MEDLINE

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Complaint handling in healthcare: expectation gaps between physicians and the public; results of a survey study.

Friele, R D; Reitsma, P M; de Jong, J D.

Affiliation

Friele RD; NIVEL, PO box 1568, 3500 BN, Utrecht, The Netherlands. r.friele@nivel.nl.
Reitsma PM; Tilburg University, Tilburg, The Netherlands. r.friele@nivel.nl.
de Jong JD; NIVEL, PO box 1568, 3500 BN, Utrecht, The Netherlands. m.reitsma@nivel.nl.

BMC Res Notes ; 8: 529, 2015 Oct 01.

Article in En | MEDLINE | ID: mdl-26429097

Subject(s)

Delivery of Health Care; Patient Satisfaction; Physicians; Surveys and Questionnaires; Adult; Female; Humans; Male; Middle Aged

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Full text: 1 Database: MEDLINE Main subject: Physicians / Surveys and Questionnaires / Patient Satisfaction / Delivery of Health Care Limits: Adult / Female / Humans / Male / Middle aged Language: En Year: 2015 Type: Article

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Full text: 1 Database: MEDLINE Main subject: Physicians / Surveys and Questionnaires / Patient Satisfaction / Delivery of Health Care Limits: Adult / Female / Humans / Male / Middle aged Language: En Year: 2015 Type: Article