Assessing validity and reliability of a new tool: the ECSQ (Endoscopy Customer Satisfaction Question-naire) in Italian for customer satisfaction in digestive endoscopy.

Minciullo, A; Tartaglini, D; Colombo, B; Filomeno, L; Di Muzio, M

Minciullo, A; Tartaglini, D; Colombo, B; Filomeno, L; Di Muzio, M.

Affiliation

Minciullo A; Complex Unit of Digestive Operative Endoscopy, Campus Bio-Medico University, Rome, Italy.
Tartaglini D; DAPS, Campus Bio-Medico University, Rome, Italy.
Colombo B; Complex Unit of Digestive Operative Endoscopy, Campus Bio-Medico University, Rome, Italy.
Filomeno L; Department of Neurosciences, Policlinico Umberto I, Sapienza University of Rome, Italy.
Di Muzio M; Department of Clinical and Molecular Medicine, Sapienza University of Rome, Italy.

Ann Ig ; 34(2): 166-176, 2022.

Article in En | MEDLINE | ID: mdl-35088823

Subject(s)

Patient Satisfaction; Personal Satisfaction; Cross-Sectional Studies; Endoscopy, Gastrointestinal; Female; Humans; Male; Middle Aged; Reproducibility of Results; Surveys and Questionnaires

Key words

Customer satisfaction; ECSQ; Endoscopy; Quality; Survey; Validation

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Full text: 1 Database: MEDLINE Main subject: Personal Satisfaction / Patient Satisfaction Type of study: Observational_studies / Prevalence_studies / Prognostic_studies / Risk_factors_studies Limits: Female / Humans / Male / Middle aged Language: En Year: 2022 Type: Article

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