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1.
BMJ Open ; 9(8): e027302, 2019 09 03.
Article in English | MEDLINE | ID: mdl-31481367

ABSTRACT

INTRODUCTION: Children and young people (CYP) in the UK have poor health outcomes, and there is increasing emergency department and hospital outpatient use. To address these problems in Lambeth and Southwark (two boroughs of London, UK), the local Clinical Commissioning Groups, Local Authorities and Healthcare Providers formed The Children and Young People's Health Partnership (CYPHP), a clinical-academic programme for improving child health. The Partnership has developed the CYPHP Evelina London model, an integrated healthcare model that aims to deliver effective, coordinated care in primary and community settings and promote better self-management to over approximately 90 000 CYP in Lambeth and Southwark. This protocol is for the process evaluation of this model of care. METHODS AND ANALYSIS: Alongside an impact evaluation, an in-depth, mixed-methods process evaluation will be used to understand the barriers and facilitators to implementing the model of care. The data collected mapped onto a logic model of how CYPHP is expected to improve child health outcomes. Data collection and analysis include qualitative interviews and focus groups with stakeholders, a policy review and a quantitative analysis of routine clinical and administrative data and questionnaire data. Information relating to the context of the trial that may affect implementation and/or outcomes of the CYPHP model of care will be documented. ETHICS AND DISSEMINATION: The study has been reviewed by NHS REC Cornwall & Plymouth (17/SW/0275). The findings of this process evaluation will guide the scaling up and implementation of the CYPHP Evelina London Model of Care across the UK. Findings will be disseminated through publications and conferences, and implementation manuals and guidance for others working to improve child health through strengthening health systems. TRIAL REGISTRATION NUMBER: NCT03461848.


Subject(s)
Child Health , Health Personnel/statistics & numerical data , Process Assessment, Health Care/organization & administration , Program Evaluation , Qualitative Research , Adolescent , Child , Humans , London , Surveys and Questionnaires
2.
BMJ Open ; 9(7): e032645, 2019 07 16.
Article in English | MEDLINE | ID: mdl-31315881

ABSTRACT

INTRODUCTION: Health and social care professionals (HSCPs) have increasingly contributed to enhance the care of patients in emergency departments (EDs), particularly for older adults who are frequent ED attendees with significant adverse outcomes. For the first time, the effectiveness of a HSCP team intervention for older adults in the ED has been tested in a large randomised controlled trial (Clinicaltrials.gov, NCT03739515), providing an opportunity to explore the implementation process for this type of intervention. This protocol describes a process evaluation that will to investigate the implementation, delivery and impact of an HSCP team intervention in the ED. METHODS AND ANALYSIS: Using the Medical Research Council Framework for process evaluations, we will employ a mixed-methods approach to provide a description of the process of implementation and delivery of the HSCP intervention in the ED, evaluate its fidelity, dose and reach and explore the perceptions of key staff members in relations to the mechanisms and contexts of impact at the levels of individuals, physical environment, operations, communication and the broader hospital and healthcare system. ETHICS AND DISSEMINATION: Ethical approval for this study was received from the HSE Mid-Western Regional Hospital Research Ethics Committee (Ref: 103/18). All participants will be invited to read and sign a written consent form prior to participation. The results of this review will be disseminated through publication in a peer-review journal and presented at relevant conferences.


Subject(s)
Allied Health Occupations , Delivery of Health Care, Integrated , Emergency Service, Hospital/organization & administration , Health Services for the Aged/organization & administration , Process Assessment, Health Care/organization & administration , Delivery of Health Care, Integrated/organization & administration , Delivery of Health Care, Integrated/standards , Humans , Quality of Health Care/standards
3.
J Stroke Cerebrovasc Dis ; 28(5): 1219-1228, 2019 May.
Article in English | MEDLINE | ID: mdl-30745000

ABSTRACT

BACKGROUND AND OBJECTIVES: Acute Ischemic stroke (AIS) is a time-sensitive emergency and patients frequently present to, and are transferred from emergency departments (EDs). We sought to evaluate potential factors, particularly organizational, that may influence the timeliness of interfacility transfer for ED patients with AIS. METHODS: We conducted semistructured interviews at 3 EDs that routinely transfer AIS patients. A structured interview guide was developed and piloted prior to use. Staff were asked about perceived facilitators and barriers to timely and high quality emergency care for patients with AIS who require transfer. Each interview was audio recorded, transcribed, coded, and analyzed using an iterative inductive-deductive approach to build a list of themes and subthemes, and identify supporting quotes. RESULTS: We interviewed 45 ED staff (administrative staff, nurses, and physicians) involved in acute stroke care. We identified 4 major themes influencing the execution of interfacility transfers of AIS patients: (1) processes, (2) historical experiences; (3) communication; and (4) resources. Pre-existing protocols that standardized processes (eg, autoacceptance protocols) and reduced unnecessary communication, combined with direct communication with the neurology team at the comprehensive stroke center, and the flexibility and availability of human and physical resources (eg, staff and equipment) were commonly cited as facilitators. Lack of communication of clinical and operational outcomes back to transferring ED staff was viewed as a lost opportunity for process improvement, interorganization relationship building, and professional satisfaction. CONCLUSIONS: ED staff view the interfacility transfer of AIS patients as highly complex with multiple opportunities for delay. Coordination through the use of protocols and communication pre- and post-transfer represented opportunities to facilitate transfers. Staff and clinicians at transferring facilities identified multiple opportunities to enhance existing processes and ongoing communication quality among facilities involved in the acute management of patients with AIS.


Subject(s)
Brain Ischemia/therapy , Delivery of Health Care, Integrated/organization & administration , Emergency Service, Hospital/organization & administration , Patient Transfer/organization & administration , Process Assessment, Health Care/organization & administration , Stroke/therapy , Time-to-Treatment/organization & administration , Brain Ischemia/diagnosis , Brain Ischemia/physiopathology , Cooperative Behavior , Critical Pathways/organization & administration , Humans , Interdisciplinary Communication , Interviews as Topic , Patient Care Team/organization & administration , Qualitative Research , Stroke/diagnosis , Stroke/physiopathology , Tennessee , Time Factors , Treatment Outcome , Workflow
4.
Tech Vasc Interv Radiol ; 20(3): 216-223, 2017 Sep.
Article in English | MEDLINE | ID: mdl-29029717

ABSTRACT

Pulmonary embolism response teams (PERTs) are multidisciplinary response teams aimed at delivering a range of diagnostic and therapeutic modalities to patients with pulmonary embolism. These teams have gained traction on a national scale. However, despite sharing a common goal, individual PERT programs are quite individualized-varying in their methods of operation, team structures, and practice patterns. The tendency of such response teams is to become intensely structured, algorithmic, and inflexible. However, in their current form, PERT programs are quite the opposite. They are being creatively customized to meet the needs of the individual institution based on available resources, skills, personnel, and institutional goals. After a review of the essential core elements needed to create and operate a PERT team in any form, this article will discuss the more flexible feature development of the nascent PERT team. These include team planning, member composition, operational structure, benchmarking, market analysis, and rudimentary financial operations.


Subject(s)
Algorithms , Delivery of Health Care, Integrated/organization & administration , Patient Care Team/organization & administration , Process Assessment, Health Care/organization & administration , Pulmonary Embolism/therapy , Cooperative Behavior , Humans , Interdisciplinary Communication , Models, Organizational , Organizational Objectives , Pulmonary Embolism/diagnosis , Pulmonary Embolism/physiopathology
6.
BMC Cardiovasc Disord ; 17(1): 184, 2017 07 11.
Article in English | MEDLINE | ID: mdl-28697722

ABSTRACT

BACKGROUND: Buckinghamshire Healthcare NHS Trust (BHT) carried out a cardiac rehabilitation (CR) service redesign aimed at optimising patient recruitment and retention and decreasing readmissions. METHODS: A single centre observational study and local service evaluation were carried out to describe the impact of the novel technology-enabled CR model. Data were collected for adult patients referred for CR at BHT, retrospectively for patients referred during the 12-month pre-implementation period (Cohort 1) and prospectively for patients referred during the 12-month post-implementation period (Cohort 2). The observational study included 350 patients in each cohort, seasonally matched; the service evaluation included all eligible patients. No data imputation was performed. RESULTS: In the observational study, a higher proportion of referred patients entered CR in Cohort 2 (84.3%) than Cohort 1 (76.0%, P = 0.006). Fewer patients in Cohort 2 had ≥1 cardiac-related emergency readmission within 6 months of discharge (4.3%) than Cohort 1 (8.9%, P = 0.015); readmissions within 30 days and 12 months were not significantly different. Median time to CR entry from discharge was significantly shorter in Cohort 2 (35.0 days) than Cohort 1 (46.0 days, P < 0.001). The CR completion rate was significantly higher in Cohort 2 (75.6%) than Cohort 1 (47.4%, P < 0.001); median CR duration for completing patients was significantly longer in Cohort 2 (80.0 days) than Cohort 1 (49.0 days, P < 0.001). Overall, similar results were observed in the service evaluation. CONCLUSIONS: Introduction of the novel technology-enabled CR model was associated with short-term improvements in emergency readmissions and sustained increases in CR entry, duration and completion.


Subject(s)
Cardiac Rehabilitation , Delivery of Health Care, Integrated/organization & administration , Heart Diseases/rehabilitation , Models, Organizational , Patient Compliance , Patient Participation , Patient-Centered Care/organization & administration , Process Assessment, Health Care/organization & administration , State Medicine/organization & administration , Aged , Emergency Medical Services/organization & administration , England , Female , Heart Diseases/diagnosis , Humans , Male , Middle Aged , Patient Readmission , Patient Satisfaction , Referral and Consultation/organization & administration , Retrospective Studies , Time Factors , Treatment Outcome
7.
Int J Audiol ; 56(10): 733-739, 2017 10.
Article in English | MEDLINE | ID: mdl-28685639

ABSTRACT

OBJECTIVE: In low income countries, deaf children are identified late due to the absence of a universal screening. Hearing impairment is a common yet neglected disability in India that leads to loss of speech and language. This qualitative study explored barriers to accessing appropriate hearing services in one city in southern India. DESIGN: To identify the barriers in timely management of deafness, 25 semi-structured interviews were conducted. Data were examined using Applied Thematic Analysis. STUDY SAMPLE: Seventeen mothers of deaf children, primarily from low socioeconomic backgrounds, and eight staff members at a charitable hearing centre in Hyderabad. RESULTS: Barriers to accessing hearing services included failure to recognise deafness, the dominant role of elders in household decisions, belief that deafness would resolve, reassurance from a child's overall good health, lack of funds and transportation barriers to reach the centre particularly from rural areas. Parents frequently learned about services through word of mouth. CONCLUSIONS: The challenges to accessing appropriate services for deafness operate prior to presentation and include educational, cultural, navigational and financial barriers especially for those of lower socioeconomic status and residents of rural areas. The findings highlighted the need to raise awareness and implement wider screening programmes for early interventions.


Subject(s)
Attitude of Health Personnel , Delivery of Health Care, Integrated/organization & administration , Disabled Children/rehabilitation , Hearing Disorders/diagnosis , Hearing Disorders/therapy , Mothers/psychology , Persons With Hearing Impairments/rehabilitation , Process Assessment, Health Care/organization & administration , Time-to-Treatment/organization & administration , Urban Health Services/organization & administration , Adult , Auditory Perception , Child , Child, Preschool , Cultural Characteristics , Disabled Children/psychology , Female , Health Knowledge, Attitudes, Practice , Health Services Accessibility/organization & administration , Hearing , Hearing Disorders/physiopathology , Hearing Disorders/psychology , Humans , India , Infant , Interviews as Topic , Male , Persons With Hearing Impairments/psychology , Qualitative Research , Socioeconomic Factors , Time Factors , Treatment Outcome , Young Adult
8.
Anesth Analg ; 125(5): 1526-1531, 2017 11.
Article in English | MEDLINE | ID: mdl-28632542

ABSTRACT

Physician-led perioperative surgical home models are developing as a method for improving the American health care system. These models are novel, team-based approaches that help to provide continuity of care throughout the perioperative period. Another avenue for improving care for surgical patients is the use of enhanced recovery after surgery pathways. These are well-described methods that have shown to improve perioperative outcomes. An established perioperative surgical home model can help implementation, efficiency, and adherence to enhanced recovery after surgery pathways. For these reasons, the Tennessee Valley Healthcare System, Nashville Veterans Affairs Medical Center created an Anesthesiology Perioperative Care Service that provides comprehensive care to surgical patients from their preoperative period through the continuum of their hospital course and postdischarge follow-up. In this brief report, we describe the development, implementation, and preliminary outcomes of the service.


Subject(s)
Anesthesia Department, Hospital/organization & administration , Anesthesia/methods , Delivery of Health Care, Integrated/organization & administration , Hospitals, Veterans , Patient-Centered Care/organization & administration , Process Assessment, Health Care/organization & administration , United States Department of Veterans Affairs , Aged , Female , Humans , Male , Middle Aged , Models, Organizational , Program Development , Program Evaluation , Time Factors , Treatment Outcome , United States , Workflow
9.
J Stroke Cerebrovasc Dis ; 26(8): 1655-1662, 2017 Aug.
Article in English | MEDLINE | ID: mdl-28579511

ABSTRACT

BACKGROUND: Recently, 5 randomized controlled trials confirmed the superiority of endovascular mechanical thrombectomy (EMT) to intravenous thrombolysis in acute ischemic stroke with large-vessel occlusion. The implication is that our health systems would witness an increasing number of patients treated with EMT. However, in-hospital delays, leading to increased time to reperfusion, are associated with poor clinical outcomes. This review outlines the in-hospital workflow of the treatment of acute ischemic stroke at a comprehensive stroke center and the lessons learned in reduction of in-hospital delays. METHODS: The in-hospital workflow for acute ischemic stroke was described from prehospital notification to femoral arterial puncture in preparation for EMT. Systematic review of literature was also performed with PubMed. RESULTS: The implementation of workflow streamlining could result in reduction of in-hospital time delays for patients who were eligible for EMT. In particular, time-critical measures, including prehospital notification, the transfer of patients from door to computed tomography (CT) room, initiation of intravenous thrombolysis in the CT room, and the mobilization of neurointervention team in parallel with thrombolysis, all contributed to reduction in time delays. CONCLUSIONS: We have identified issues resulting in in-hospital time delays and have reported possible solutions to improve workflow efficiencies. We believe that these measures may help stroke centers initiate an EMT service for eligible patients.


Subject(s)
Brain Ischemia/therapy , Comprehensive Health Care/organization & administration , Critical Pathways/organization & administration , Delivery of Health Care, Integrated/organization & administration , Endovascular Procedures/methods , Process Assessment, Health Care/organization & administration , Stroke/therapy , Thrombectomy/methods , Workflow , Brain Ischemia/diagnostic imaging , Brain Ischemia/physiopathology , Comprehensive Health Care/standards , Critical Pathways/standards , Delivery of Health Care, Integrated/standards , Efficiency, Organizational , Endovascular Procedures/adverse effects , Endovascular Procedures/standards , Humans , Models, Organizational , Patient Care Team/organization & administration , Process Assessment, Health Care/standards , Quality Improvement , Quality Indicators, Health Care , Stroke/diagnostic imaging , Stroke/physiopathology , Thrombectomy/adverse effects , Thrombectomy/standards , Thrombolytic Therapy , Time Factors , Time and Motion Studies , Time-to-Treatment/organization & administration , Tomography, X-Ray Computed , Treatment Outcome
10.
J Stroke Cerebrovasc Dis ; 26(8): 1817-1823, 2017 Aug.
Article in English | MEDLINE | ID: mdl-28522232

ABSTRACT

BACKGROUND: Time to treatment remains the most important factor in acute ischemic stroke prognosis. We quantified the effect of new interventions reducing in-hospital delays in acute stroke management and assessed its repercussion on door-to-imaging (DTI), imaging-to-needle (ITN), and door-to-needle (DTN) times. METHODS: Prospective registry of consecutive stroke patients who were candidates for reperfusion therapy attended in a tertiary care hospital from February 1 to December 31, 2014. A series of measures aimed at reducing in-hospital delays were implemented. We compared DTI, ITN, and DTN times between patients who underwent the interventions and those who did not. RESULTS: 231 patients. DTI time was lower when personal history was reviewed and tests were ordered before patient arrival (2.5 minutes saved, P = .016) and when electrocardiogram was not made (5.4 minutes saved, P < .001). Not performing a computed tomography angiography and not waiting for coagulation results from laboratory before intravenous thrombolysis (25.5%) reduced ITN time significantly (14 and 12 minutes saved, respectively, P < .001). These interventions remained as independent predictors of a shorter ITN and DTN time. Completing all steps resulted in the lowest DTI and ITN times (13 and 19 minutes, respectively). CONCLUSIONS: Every measure is an important part of a chain focused on saving time in acute stroke: the lowest DTI and ITN times were obtained when all steps were completed. Measures shortening ITN time produced a greater impact on DTN time reduction; therefore, ITN interventions should be considered a critical part of new protocols and guidelines.


Subject(s)
Brain Ischemia/therapy , Critical Pathways/organization & administration , Delivery of Health Care, Integrated/organization & administration , Fibrinolytic Agents/administration & dosage , Process Assessment, Health Care/organization & administration , Stroke/therapy , Thrombolytic Therapy , Time-to-Treatment/organization & administration , Workflow , Administration, Intravenous , Aged , Aged, 80 and over , Brain Ischemia/diagnostic imaging , Brain Ischemia/physiopathology , Cerebral Angiography/methods , Computed Tomography Angiography , Efficiency, Organizational , Electrocardiography , Female , Humans , Male , Middle Aged , Models, Organizational , Patient Care Team/organization & administration , Registries , Stroke/diagnostic imaging , Stroke/physiopathology , Tertiary Care Centers , Time Factors , Time and Motion Studies , Treatment Outcome
11.
Heart ; 103(23): 1874-1879, 2017 12.
Article in English | MEDLINE | ID: mdl-28490619

ABSTRACT

OBJECTIVE: Heart failure is a major cause of disease burden in sub-Saharan Africa (SSA). There is an urgent need for better strategies for heart failure management in this region. However, there is little information on the capacity to diagnose and treat heart failure in SSA. We aim to provide a better understanding of the capacity to diagnose and treat heart failure in Kenya and Uganda to inform policy planning and interventions. METHODS: We analysed data from a nationally representative survey of health facilities in Kenya and Uganda (197 health facilities in Uganda and 143 in Kenya). We report on the availability of cardiac diagnostic technologies and select medications for heart failure (ß-blockers, ACE inhibitors and furosemide). Facility-level data were analysed by country and platform type (hospital vs ambulatory facilities). RESULTS: Functional and staffed radiography, ultrasound and ECG were available in less than half of hospitals in Kenya and Uganda combined. Of the hospitals surveyed, 49% of Kenyan and 77% of Ugandan hospitals reported availability of the heart failure medication package. ACE inhibitors were only available in 51% of Kenyan and 79% of Ugandan hospitals. Almost one-third of the hospitals in each country had a stock-out of at least one of the medication classes in the prior quarter. CONCLUSIONS: Few facilities in Kenya and Uganda were prepared to diagnose and manage heart failure. Medication shortages and stock-outs were common. Our findings call for increased investment in cardiac care to reduce the growing burden of heart failure.


Subject(s)
Ambulatory Care/organization & administration , Cardiology Service, Hospital/organization & administration , Cardiovascular Agents/supply & distribution , Delivery of Health Care, Integrated/organization & administration , Developing Countries , Health Services Accessibility/organization & administration , Heart Failure/drug therapy , Process Assessment, Health Care/organization & administration , Adrenergic beta-Antagonists/supply & distribution , Angiotensin-Converting Enzyme Inhibitors/supply & distribution , Cardiac Imaging Techniques , Diuretics/supply & distribution , Electrocardiography , Furosemide/supply & distribution , Health Care Surveys , Heart Failure/diagnosis , Heart Failure/epidemiology , Humans , Kenya/epidemiology , Predictive Value of Tests , Treatment Outcome , Uganda/epidemiology
12.
J Vasc Surg ; 65(6): 1786-1792, 2017 06.
Article in English | MEDLINE | ID: mdl-28259572

ABSTRACT

OBJECTIVE: In modern health care, vascular surgeons frequently serve as a unique resource to other surgical specialties for vascular exposure, repair, reconstruction, or control. These services occur both in planned and unplanned clinical settings. We analyzed the frequency, outcomes, and value of vascular services in this setting to other surgical specialties and the hospital. METHODS: Intraoperative planned and unplanned vascular surgery operative consultations were reviewed over a 3-year period (2013-2016). Patient demographics, requesting surgical specialty, indication and type of vascular intervention, and work relative value units generated were recorded. Univariate and multivariate analysis of factors affecting a composite outcome of in-hospital and 30-day mortality or morbidity, or both, was performed. RESULTS: Seventy-six vascular surgery intraoperative consultations were performed, of which 56% of the consultations were unplanned. The most common unplanned consultation was for bleeding (33%). The aorta and lower extremity were the most common vascular beds requiring vascular services. The mean work relative value units generated per vascular surgery intervention was 23.8. In-hospital and 30-day mortality was 9.2%. No difference in mortality and morbidity was found between planned and unplanned consultations. Factors associated with the composite mortality/morbidity outcome were coronary artery disease (P = .002), heart failure (P = .02), total operative blood loss (P = .009), consultation for limb ischemia (P = .013), and vascular consultation for the lower extremity (P = .01). On multivariate analysis, high operative blood loss (>5000 mL) remained significant (P = .04), and coronary artery disease approached significance (P = .06). CONCLUSIONS: The need for vascular surgery services is frequent, involves diverse vascular beds, and occurs commonly in an unplanned setting. When requested, vascular surgery services effectively facilitate the completion of the nonvascular procedure, even those associated with significant intraoperative blood loss. Vascular surgery services are essential to other surgical specialties and the hospital in today's modern health care environment.


Subject(s)
Blood Loss, Surgical/prevention & control , Delivery of Health Care, Integrated/organization & administration , Hospital Administration , Patient Care Team/organization & administration , Process Assessment, Health Care/organization & administration , Specialization , Vascular Surgical Procedures/organization & administration , Adult , Aged , Blood Loss, Surgical/mortality , California , Chi-Square Distribution , Cooperative Behavior , Female , Hospital Mortality , Humans , Interdisciplinary Communication , Logistic Models , Male , Middle Aged , Multivariate Analysis , Postoperative Complications/etiology , Postoperative Complications/mortality , Referral and Consultation/organization & administration , Retrospective Studies , Risk Factors , Time Factors , Treatment Outcome , Vascular Surgical Procedures/adverse effects , Vascular Surgical Procedures/mortality
13.
Article in English | MEDLINE | ID: mdl-28302647

ABSTRACT

BACKGROUND: Because organizational culture is increasingly understood as fundamental to achieving high performance in hospital and other healthcare settings, the ability to measure this nuanced concept empirically has gained importance. Aside from measures of patient safety culture, no measure of organizational culture has been widely endorsed in the medical literature, limiting replication of previous findings and broader use in interventional studies. METHODS AND RESULTS: We sought to develop and assess the validity and reliability of a scale for assessing organizational culture in the context of hospitals' efforts to reducing 30-day risk-standardized mortality after acute myocardial infarction. The 31-item scale was completed by 147 individuals representing 10 hospitals during August and September 2014. The resulting organizational culture scale demonstrated high level of construct validity and internal consistency. Factor analyses indicated that the 31 items loaded well (loading values 0.48-0.90), supporting distinguishable domains of (1) learning environment, (2) psychological safety, (3) commitment to the organization, (4) senior management support, and (5) time for improvement efforts. Cronbach α coefficients were 0.94 for the scale and ranged from 0.77 to 0.88 for the subscales. The scale displayed reasonable convergent validity and statistically significant variability across hospitals, with hospital identity accounting for 11.3% of variance in culture scores across respondents. CONCLUSIONS: We developed and validated a relatively easy-to-administer survey that was able to detect substantial variability in organizational culture across different hospitals and may be useful in measuring hospital culture and evaluating changes in culture over time as part performance improvement efforts.


Subject(s)
Delivery of Health Care, Integrated/organization & administration , Hospitals , Medical Staff, Hospital/organization & administration , Myocardial Infarction/therapy , Organizational Culture , Process Assessment, Health Care/organization & administration , Psychometrics , Surveys and Questionnaires , Workplace/organization & administration , Attitude of Health Personnel , Cross-Sectional Studies , Delivery of Health Care, Integrated/standards , Health Knowledge, Attitudes, Practice , Hospitals/standards , Humans , Job Satisfaction , Leadership , Medical Staff, Hospital/psychology , Medical Staff, Hospital/standards , Myocardial Infarction/diagnosis , Myocardial Infarction/mortality , Process Assessment, Health Care/standards , Quality Improvement/organization & administration , Quality Indicators, Health Care/organization & administration , Reproducibility of Results , Time Factors , Treatment Outcome , United States , Workplace/psychology , Workplace/standards
14.
Circ Cardiovasc Interv ; 10(1)2017 01.
Article in English | MEDLINE | ID: mdl-28082714

ABSTRACT

BACKGROUND: The Mission: Lifeline STEMI Systems Accelerator program, implemented in 16 US metropolitan regions, resulted in more patients receiving timely reperfusion. We assessed whether implementing key care processes was associated with system performance improvement. METHODS AND RESULTS: Hospitals (n=167 with 23 498 ST-segment-elevation myocardial infarction patients) were surveyed before (March 2012) and after (July 2014) program intervention. Data were merged with patient-level clinical data over the same period. For reperfusion, hospitals were grouped by whether a specific process of care was implemented, preexisting, or never implemented. Uptake of 4 key care processes increased after intervention: prehospital catheterization laboratory activation (62%-91%; P<0.001), single call transfer protocol from an outside facility (45%-70%; P<0.001), and emergency department bypass for emergency medical services direct presenters (48%-59%; P=0.002) and transfers (56%-79%; P=0.001). There were significant differences in median first medical contact-to-device times among groups implementing prehospital activation (88 minutes implementers versus 89 minutes preexisting versus 98 minutes nonimplementers; P<0.001 for comparisons). Similarly, patients treated at hospitals implementing single call transfer protocols had shorter median first medical contact-to-device times (112 versus 128 versus 152 minutes; P<0.001). Emergency department bypass was also associated with shorter median first medical contact-to-device times for emergency medical services direct presenters (84 versus 88 versus 94 minutes; P<0.001) and transfers (123 versus 127 versus 167 minutes; P<0.001). CONCLUSIONS: The Accelerator program increased uptake of key care processes, which were associated with improved system performance. These findings support efforts to implement regional ST-segment-elevation myocardial infarction networks focused on prehospital catheterization laboratory activation, single call transfer protocols, and emergency department bypass.


Subject(s)
Delivery of Health Care, Integrated/organization & administration , Myocardial Reperfusion/methods , Process Assessment, Health Care/organization & administration , ST Elevation Myocardial Infarction/therapy , Time-to-Treatment/organization & administration , Cardiac Catheterization , Cardiology Service, Hospital/organization & administration , Critical Pathways/organization & administration , Delivery of Health Care, Integrated/standards , Emergency Medical Services/organization & administration , Emergency Service, Hospital/organization & administration , Hospital Mortality , Humans , Myocardial Reperfusion/adverse effects , Myocardial Reperfusion/mortality , Myocardial Reperfusion/standards , Patient Transfer/organization & administration , Process Assessment, Health Care/standards , Program Evaluation , Quality Improvement , Quality Indicators, Health Care , Registries , ST Elevation Myocardial Infarction/diagnosis , ST Elevation Myocardial Infarction/mortality , Time Factors , Time-to-Treatment/standards , Treatment Outcome , United States
15.
Prim Care Diabetes ; 11(2): 193-200, 2017 04.
Article in English | MEDLINE | ID: mdl-28065677

ABSTRACT

AIM: To test the one year-post effect of an integrated diabetes care program that includes system changes, education, registry (clinical, metabolic and therapeutic indicators) and disease management (DIAPREM), implemented at primary care level, on care outcomes and costs. METHODS: We randomly selected 15 physicians and 15 nurses from primary care units of La Matanza County to be trained (Intervention-IG) and another 15 physicians/nurses to use as controls (Control-CG). Each physician-nurse team controlled and followed up 10 patients with type 2 diabetes for one year; both groups use structured medical data registry. Patients in IG had quarterly clinical appointments whereas those in CG received traditional care. DIAPREM includes system changes (use of guidelines, programmed quarterly controls and yearly visits to the specialist) and education (physicians' and nurses' training courses). Statistical data analysis included parametric/nonparametric tests according to data distribution profile and Chi-squared test for proportions. RESULTS: Baseline data from both groups showed comparable values and 20-30% of them did not perform HbA1c and lipid profile measurements. Majority were obese, 59% had HbA1C ≥7%, 86% fasting blood glucose ≥100mg/dL, 45%, total cholesterol ≥200mg/dL, and 92% abnormal HDL- and LDL-cholesterol values. Similarly, micro and macroangiopathic complications had not been detected in the previous year. Most patients received oral antidiabetic agents (monotherapy), and one third was on insulin (mostly a single dose of an intermediate/long-acting formulation). Most people with hypertension received specific drug treatment but only half of them reached target values; dyslipidemia treatment showed similar data. CONCLUSIONS: Baseline data demonstrated the need of implementing an intervention to improve diabetes care and treatment outcomes.


Subject(s)
Delivery of Health Care, Integrated/organization & administration , Diabetes Mellitus, Type 2/therapy , Patient Care Team/organization & administration , Primary Health Care/organization & administration , Process Assessment, Health Care/organization & administration , Quality Improvement/organization & administration , Quality Indicators, Health Care/organization & administration , Adult , Aged , Antihypertensive Agents/therapeutic use , Argentina/epidemiology , Biomarkers/blood , Blood Glucose/metabolism , Chi-Square Distribution , Clinical Protocols , Comorbidity , Diabetes Mellitus, Type 2/blood , Diabetes Mellitus, Type 2/diagnosis , Diabetes Mellitus, Type 2/epidemiology , Dyslipidemias/drug therapy , Dyslipidemias/epidemiology , Female , Glycated Hemoglobin/metabolism , Humans , Hypertension/drug therapy , Hypertension/epidemiology , Hypolipidemic Agents/therapeutic use , Male , Middle Aged , Obesity/epidemiology , Obesity/therapy , Patient Education as Topic , Registries , Research Design , Time Factors , Treatment Outcome
16.
Prim Care Diabetes ; 11(1): 20-28, 2017 02.
Article in English | MEDLINE | ID: mdl-27578488

ABSTRACT

AIMS: To compare the resource allocation and organisational features in Swedish primary diabetes care for patients with type 2 diabetes mellitus (T2DM) between 2006 and 2013. METHODS: Using a repeated cross-sectional study design, questionnaires covering personnel resources and organisational features for patients with T2DM in 2006 and 2013 were sent to all Swedish primary health care centres (PHCCs) during the following year. In total, 684 (74.3%) PHCCs responded in 2006 and 880 (76.4%) in 2013. RESULTS: Compared with 2006, the median list size had decreased in 2013 (p<0.001), whereas the median number of listed patients with T2DM had increased (p<0.001). Time devoted to patients with T2DM and diabetes-specific education levels for registered nurses (RNs) had increased, and more PHCCs had in-house psychologists (all p<0.001). The use of follow-up systems and medical check-ups had increased (all p<0.05). Individual counselling was more often based on patients' needs, while arrangement of group-based education remained low. Patient participation in setting treatment targets mainly remained low. CONCLUSIONS: Even though the diabetes-specific educational level among RNs increased, the arrangement of group-based education and patient participation in setting treatment targets remained low. These results are of concern and should be prioritised as key features in the care of patients with T2DM.


Subject(s)
Delivery of Health Care, Integrated/organization & administration , Diabetes Mellitus, Type 2/therapy , Health Resources/organization & administration , Health Services Needs and Demand/organization & administration , Needs Assessment/organization & administration , Primary Health Care/organization & administration , Process Assessment, Health Care/organization & administration , Cross-Sectional Studies , Delivery of Health Care, Integrated/trends , Diabetes Mellitus, Type 2/diagnosis , Diabetes Mellitus, Type 2/epidemiology , Education, Nursing/organization & administration , Health Care Surveys , Health Resources/trends , Health Services Needs and Demand/trends , Humans , Needs Assessment/trends , Nurses/organization & administration , Organizational Objectives , Patient Care Team/organization & administration , Patient Education as Topic/organization & administration , Primary Health Care/trends , Process Assessment, Health Care/trends , Self Care , Sweden/epidemiology , Time Factors , Treatment Outcome
17.
Age Ageing ; 46(2): 175-178, 2017 03 01.
Article in English | MEDLINE | ID: mdl-27609210

ABSTRACT

The UK has many excellent care homes that provide high-quality care for their residents; however, across the care home sector, there is a significant need for improvement. Even though the majority of care homes receive a rating of 'good' from regulators, still significant numbers are identified as requiring 'improvement' or are 'inadequate'. Such findings resonate with the public perceptions of long-term care as a negative choice, to be avoided wherever possible-as well as impacting on the career choices of health and social care students. Projections of current demographics highlight that, within 10 years, the part of our population that will be growing the fastest will be those people older than 80 years old with the suggestion that spending on long-term care provision needs to rise from 0.6% of our Gross Domestic Product in 2002 to 0.96% by 2031. Teaching/research-based care homes have been developed in the USA, Canada, Norway, the Netherlands and Australia in response to scandals about care, and the shortage of trained geriatric healthcare staff. There is increasing evidence that such facilities help to reduce inappropriate hospital admissions, increase staff competency and bring increased enthusiasm about working in care homes and improve the quality of care. Is this something that the UK should think of developing? This commentary details the core goals of a Care Home Innovation Centre for training and research as a radical vision to change the culture and image of care homes, and help address this huge public health issue we face.


Subject(s)
Delivery of Health Care, Integrated/organization & administration , Homes for the Aged/organization & administration , Nursing Homes/organization & administration , Process Assessment, Health Care/organization & administration , Public Opinion , Public-Private Sector Partnerships/organization & administration , Delivery of Health Care, Integrated/standards , Delivery of Health Care, Integrated/trends , Diffusion of Innovation , Forecasting , Health Services Research , Homes for the Aged/standards , Homes for the Aged/trends , Humans , Nursing Homes/standards , Nursing Homes/trends , Organizational Innovation , Policy Making , Process Assessment, Health Care/standards , Process Assessment, Health Care/trends , Public-Private Sector Partnerships/standards , Public-Private Sector Partnerships/trends , Quality Improvement , Quality Indicators, Health Care
18.
Age Ageing ; 45(6): 863-873, 2016 11.
Article in English | MEDLINE | ID: mdl-27586857

ABSTRACT

BACKGROUND: understanding how best to provide palliative care for frail older people with non-malignant conditions is an international priority. We aimed to develop a community-based episodic model of short-term integrated palliative and supportive care (SIPS) based on the views of service users and other key stakeholders in the United Kingdom. METHOD: transparent expert consultations with health professionals, voluntary sector and carer representatives including a consensus survey; and focus groups with older people and carers were used to generate recommendations for the SIPS model. Discussions focused on three key components of the model: potential benefit of SIPS, timing of delivery and processes of integrated working between specialist palliative care and generalist practitioners. Content and descriptive analysis was employed and findings were integrated across the data sources. FINDINGS: we conducted two expert consultations (n = 63), a consensus survey (n = 42) and three focus groups (n = 17). Potential benefits of SIPS included holistic assessment, opportunity for end of life discussion, symptom management and carer reassurance. Older people and carers advocated early access to SIPS, while other stakeholders proposed delivery based on complex symptom burden. A priority for integrated working was the assignment of a key worker to co-ordinate care, but the assignment criteria remain uncertain. INTERPRETATION: key stakeholders agree that a model of SIPS for frail older people with non-malignant conditions has potential benefits within community settings, but differ in opinion on the optimal timing and indications for this service. Our findings highlight the importance of consulting all key stakeholders in model development prior to feasibility evaluation.


Subject(s)
Attitude of Health Personnel , Caregivers/psychology , Community Health Services/organization & administration , Delivery of Health Care, Integrated/organization & administration , Frail Elderly/psychology , Frailty/therapy , Health Knowledge, Attitudes, Practice , Health Services for the Aged/organization & administration , Palliative Care/organization & administration , Patient Care Team/organization & administration , Process Assessment, Health Care/organization & administration , Age Factors , Aged , Aging/psychology , Consensus , England , Focus Groups , Frailty/diagnosis , Frailty/psychology , Humans , Models, Organizational , Primary Health Care/organization & administration , Qualitative Research , Stakeholder Participation , Surveys and Questionnaires , Treatment Outcome
19.
Stud Health Technol Inform ; 225: 108-12, 2016.
Article in English | MEDLINE | ID: mdl-27332172

ABSTRACT

Long-term care is more efficient and effective when it involves the active participation of the empowered patient and informal caregivers. To achieve this, it is necessary to guide the patient and informal caregivers through the systematic process of self-care. Well-documented observations and assessments are fundamental to plan further interventions of the interdisciplinary team. A systematic literature review revealed that the self-care process and the support of information technology are focused on just one chronic disease. Defined self-care process has a positive impact on the functionality and satisfaction of patients with comorbidity and on their caregivers. The model of the patient's self-care process should be an integral part of the long-term care.


Subject(s)
Chronic Disease/therapy , Delivery of Health Care, Integrated/organization & administration , Models, Organizational , Patient Participation/methods , Patient-Centered Care/organization & administration , Self Care/methods , Aged , Aged, 80 and over , Evidence-Based Medicine , Female , Health Services for the Aged/organization & administration , Humans , Long-Term Care/organization & administration , Male , Middle Aged , Organizational Objectives , Process Assessment, Health Care/organization & administration
20.
Circ Cardiovasc Qual Outcomes ; 9(3): 303-11, 2016 05.
Article in English | MEDLINE | ID: mdl-27166202

ABSTRACT

Infants with single ventricle require staged cardiac surgery, with stage I typically performed shortly after birth, stage II at 4 to 6 months of age, and stage III at 3 to 5 years of age. There is a high risk of interstage mortality and morbidity after infants are discharged from the hospital between stages I and II. Traditional home monitoring requires caregivers to record measurements of weight and oxygen saturation into a binder and requires families to assume a surveillance role. We have developed a tablet PC-based solution that provides secure and nearly instantaneous transfer of patient information to a cloud-based server, with the capacity for instant alerts to be sent to the caregiver team. The cloud-based IT infrastructure lends itself well to being able to be scaled to multiple sites while maintaining strict control over the privacy of each site. All transmitted data are transferred to the electronic medical record daily. The system conforms to recently released Food and Drug Administration regulation that pertains to mobile health technologies and devices. Since this platform was developed in March 2014, 30 patients have been monitored. There have been no interstage deaths. The experience of care providers has been unanimously positive. The addition of video has added to the use of the monitoring program. Of 30 families, 23 expressed a preference for the tablet PC over the notebook, 3 had no preference, and 4 preferred the notebook to the tablet PC.


Subject(s)
Cardiac Surgical Procedures , Cardiology Service, Hospital/organization & administration , Delivery of Health Care, Integrated/organization & administration , Heart Defects, Congenital/surgery , Heart Ventricles/surgery , Patient Care Team/organization & administration , Process Assessment, Health Care/organization & administration , Telemedicine/organization & administration , Attitude to Computers , Cardiac Surgical Procedures/adverse effects , Cardiac Surgical Procedures/mortality , Caregivers/psychology , Child, Preschool , Cloud Computing , Computers, Handheld , Diffusion of Innovation , Health Knowledge, Attitudes, Practice , Heart Defects, Congenital/diagnosis , Heart Defects, Congenital/mortality , Humans , Infant , Models, Organizational , Predictive Value of Tests , Program Evaluation , Remote Sensing Technology , Time Factors , Treatment Outcome
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