Country assessment framework for the integrated delivery of long-term care: working document: WHO European Framework for Action on Integrated Health Services Delivery

ABSTRACT

This document aims to provide guidance for assessing the integrated delivery of health and social services for long-term care. The assessment framework, which takes on a services and system perspective, serves as a blueprint for collecting data, structuring country visits, synthesizing information and drafting an assessment report. The framework identifies the main components for an assessment according to care needs, entitlements, health and social services, care pathways, the organization of providers and system enablers. Gender and human rights are streamlined throughout the framework and its taxonomy. The document also includes pointers for initial desk research, with a rich list of sources to access data and conduct research, with questionnaires for administrating interviews and outlines for conducting workshops and focus groups.