RESUMEN
Background: Family members play an important role in caring for state patients during their admission to a psychiatric hospital. They receive limited support from the multidisciplinary team because they do not have a relationship that will promote the families to verbalise their thoughts, rather the interaction that the multidisciplinary team and family members share is about the admitted state patient. Aim: This article explored and described the experiences of family members who have a relative admitted as a state patient in a psychiatric hospital. Based on the findings, specific recommendations were provided to facilitate the mental health of state patients' family members in the future. Setting: The study was conducted in participants' homes; only one interview took place in the psychiatric hospital when the family member came to meet the multidisciplinary team. Methods: The study employed a qualitative, exploratory and contextual research design. Family members' lived experiences were explored using in-depth phenomenological interviews and later analysed. Results: The findings indicated family members experienced negative feelings, a sincere desire to support their relatives and a great need to share information and knowledge about mental illness. Conclusion: The study indicated that state patients' family members' mental health should be focused on to improve their understanding of mental illness. Contribution: The findings of this study call for collaboration between the family members, the police and multidisciplinary teams from the hospitals, the mental health awareness and counselling for families.