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1.
J Dent Educ ; 86(11): 1468-1476, 2022 Nov.
Artículo en Inglés | MEDLINE | ID: mdl-35781882

RESUMEN

PURPOSE/OBJECTIVE: This study aimed to identify factors that were associated with high burnout and investigate the prevalence of burnout among academic dental staff during the COVID-19 pandemic. METHOD: A cross-sectional online survey was carried out among academic dentists who are working in multiple dental schools in Arab countries. The Copenhagen Burnout Inventory was used to assess participants' work-related burnout. Logistic regression was used to assess the factors that increase the risk of burnout among academic dentists. RESULTS: Of the 254 participants who took part in the study, 141 were males (55.5%). The average age of the participants in the study was 42.1 years (standard deviation = 10.0). The prevalence of burnout among participants was 44.9% (n = 114). Using a fully adjusted logistic regression model, age (odds ratio [OR] = 1.05, 95% confidence interval [CI]: 1.01-1.09, p = 0.008) and gender (OR = 0.54, 95% CI: 0.31-0.94, p = 0.03) were significant variables associated with high overall burnout. Female individuals had a substantially reduced risk of experiencing high personal burnout than male participants (OR = 0.56, 95% CI: 0.32-0.98, p = 0.043) in the personal burnout subdomain. While in the patient's burnout subdomain, age (OR = 1.04, 95% CI: 1.00-1.08, p = 0.048), type of speciality (OR = 2.44, 95% CI: 1.02-5.83, p = 0.044), and teaching place (OR = 2.49, 95% CI: 1.21-5.11, p = 0.013) were associated with higher burnout. CONCLUSION: This study concluded that gender and age are characteristics that increase the risk of higher burnout among academic dentists during the COVID-19 pandemic.


Asunto(s)
Agotamiento Profesional , COVID-19 , Adulto , Femenino , Humanos , Masculino , Árabes , Agotamiento Profesional/epidemiología , COVID-19/epidemiología , Estudios Transversales , Personal de Odontología/psicología , Pandemias , Encuestas y Cuestionarios
2.
Afr Health Sci ; 21(1): 457-469, 2021 Mar.
Artículo en Inglés | MEDLINE | ID: mdl-34394328

RESUMEN

BACKGROUND: Indiscriminate disposal of hospital wastes including mercury/amalgam wastes pose a serious threat to life and environment. There is a growing concern about biomedical waste (BMW) management among health care workers, however there are limited reports on BMW management by dental personnel in developing countries. OBJECTIVES: This study investigated the level of knowledge of BMW, observance of proper mercury hygiene and BMW management practice among public dental personnel in Lagos State, Nigeria. METHODS: A cross-sectional study regarding BMW management across public hospitals in Lagos State, Nigeria was conducted following institutional ethics committee approval. A self-administered questionnaire was utilized to obtain data from different facilities selected by purposive and simple random sampling techniques as applicable. The questionnaires were distributed among 437 respondents by convenience sampling. The resulting data were statistically tested using Chi-square and G-test with p-value < 0.05 indicating significant level. RESULTS: Amongst 437 respondents, majority were females (62.5%) and the highest proportion fell within the age range of 25-34 years (44.4%). Only 17.2% of the respondents had good knowledge of BMW management/legislation and 4.1% had good BMW practice. Less than half (49.4%) of respondents disposed mercury-contaminated materials inside the trash and majority (92.2%) did not observe proper mercury hygiene. Significantly better mercury hygiene practices were observed in secondary facilities (p=0.040). CONCLUSION: A minor proportion of public dental personnel had good knowledge and practice of proper mercury hygiene and BMW management. This shows there is an urgent need for training of health personnel on proper BMW handling and disposal in developing countries like Nigeria.


Asunto(s)
Personal de Odontología/psicología , Residuos Dentales , Eliminación de Residuos Sanitarios/métodos , Mercurio , Pautas de la Práctica en Odontología/estadística & datos numéricos , Administración de Residuos/métodos , Adulto , Actitud del Personal de Salud , Estudios Transversales , Servicios de Salud Dental , Femenino , Conocimientos, Actitudes y Práctica en Salud , Hospitales Públicos , Humanos , Higiene , Masculino , Eliminación de Residuos Sanitarios/normas , Persona de Mediana Edad , Nigeria , Encuestas y Cuestionarios , Adulto Joven
3.
BMC Psychol ; 9(1): 9, 2021 Jan 21.
Artículo en Inglés | MEDLINE | ID: mdl-33478591

RESUMEN

BACKGROUND: Social media can play a detrimental role during a global health emergency. In this study, we aimed at assessing the impact social media has on the anxiety level of dental healthcare workers (DHCWs) whilst living through the COVID-19 pandemic. METHODS: An online questionnaire was disseminated to a cross-sectional sample of DHCWs from 19 countries using social media platforms. The questionnaire enquired about DHCWs' frequency of using social media and their dependency on health-related information posted on those platforms. Anxiety was measured using General Anxiety Disorder scale (GAD-7). RESULTS: Four-hundred and three (403) DHCWs completed the online questionnaire. Sixty-eight percent (68%) frequently use social media for information on COVID-19. The frequency of social media use was higher among younger DHCWs, with shorter clinical experience, and holders of undergraduate qualifications (p = 0.009, p = 0.002, and p = 0.023, respectively). Almost one third of DHCWs had moderate to severe anxiety (31.7%), which was significantly associated with the frequency of social media use (p = 0.016). This association was adjusted for age, years of experience and qualification level (OR 1.75; 95% CI 1.05-2.93; p = 0.032). CONCLUSION: COVID-19 social media infodemic has been adversely impacting the psychological wellbeing of DHCWs. More effective measures are needed to control the quality and spreadability of health information on social media platforms.


Asunto(s)
Ansiedad/epidemiología , COVID-19/psicología , Personal de Odontología/psicología , Pandemias , Medios de Comunicación Sociales , Adulto , Estudios Transversales , Femenino , Humanos , Conducta en la Búsqueda de Información , Masculino , Encuestas y Cuestionarios
4.
Artículo en Inglés | MEDLINE | ID: mdl-33467573

RESUMEN

The spread of SARS-CoV-2 infection has increased the risk of mental health problems, including post-traumatic stress disorders (PTSD), and healthcare workers (HCWs) are at greater risk than other occupational groups. This observational cross-sectional study aimed to explore the symptoms of depression, anxiety, and PTSD among dental HCWs in Russia during the coronavirus disease 2019 (COVID-19) pandemic. The survey was carried out among 128 dental HCWs from three dental clinics of Ekaterinburg, Russia. The mean age of the sample was 38.6 years. Depression, anxiety, and stress were assessed using the Depression Anxiety and Stress Scale-21 (DASS-21); PTSD was assessed using the PTSD Symptom Scale-Self-Report (PSS-SR); subjective distress was assessed using the Impact of Event Scale-Revised (IES-R). The results indicated that 20.3-24.2% HCWs had mild to extremely severe symptoms of psychological distress, and 7.1-29.7% had clinical symptoms of PTSD. No differences between females and males were revealed. HCWs working directly with patients had significantly higher levels of PTSD symptoms and the risk of PTSD development compared to those working indirectly, whereas older HCWs had significantly higher levels of both psychological distress and PTSD symptoms compared to younger HCWs. Thus, dental HCWs are at high risk for psychological distress and PTSD symptoms during the COVID-19 pandemic.


Asunto(s)
COVID-19/psicología , Personal de Odontología/psicología , Odontólogos/psicología , Distrés Psicológico , Trastornos por Estrés Postraumático/epidemiología , Adulto , Ansiedad/epidemiología , Estudios Transversales , Depresión/epidemiología , Femenino , Personal de Salud , Humanos , Masculino , Pandemias , Proyectos Piloto , Federación de Rusia/epidemiología , Estrés Psicológico/epidemiología
5.
Ann Hepatol ; 22: 100282, 2021.
Artículo en Inglés | MEDLINE | ID: mdl-33217587

RESUMEN

INTRODUCTION AND OBJECTIVES: Hepatitis B virus (HBV) is endemic in Lao PDR, with up to 10% chronic infections in adults. Dentists have high risk of exposure and transmission to their patients. The aim was to investigate the serological profiles of vaccination, exposure and susceptibility to HBV. In addition, we determined the knowledge, attitude and practice (KAP) of Lao dentists toward HBV. MATERIALS AND METHODS: Dentists and dental assistants were recruited from 186 private dental clinics in Vientiane Capital. They completed a KAP questionnaire and serum was tested by ELISA for HBV markers (anti-HB surface antigen, anti-core antigen, HBV surface antigen). RESULTS: 206 dentists and 111 dental workers aged between 18-63 years were included. Serology data showed that 37.8% had previous exposure (49.0% of males and 32.4% of females) and 5.0% were chronically infected (7.7% of males and 3.8% of females). Less than 15% had serological evidence of vaccination and 66.8% were unprotected against infection. Knowledge of HBV was mostly low, for example 61.8% were aware of the childhood HBV vaccine. Just over half said that they should give dental care to HBV carriers. About one quarter reported accidental blood exposure during the last 6 months but knowledge about procedures after exposure was low. CONCLUSIONS: Lao dentists are at high risk of occupational exposure to HBV but have low awareness and serological protection. There is a need to introduce mandatory vaccination, to strengthen occupational health in health care providers and to further develop the academic curricula of dental students.


Asunto(s)
Personal de Odontología/estadística & datos numéricos , Odontólogos/estadística & datos numéricos , Virus de la Hepatitis B/aislamiento & purificación , Hepatitis B/diagnóstico , Hepatitis B/epidemiología , Adulto , Estudios Transversales , Personal de Odontología/psicología , Odontólogos/psicología , Femenino , Conocimientos, Actitudes y Práctica en Salud , Hepatitis B/prevención & control , Anticuerpos contra la Hepatitis B/sangre , Antígenos de Superficie de la Hepatitis B/sangre , Humanos , Laos , Masculino , Persona de Mediana Edad , Encuestas y Cuestionarios , Adulto Joven
6.
BMC Oral Health ; 20(1): 342, 2020 11 26.
Artículo en Inglés | MEDLINE | ID: mdl-33243197

RESUMEN

BACKGROUND: Dental staff were characterized with the tolerance of enduring stress and they are at a high risk to respiratory infectious disease. This study compared the anxiety level of the frontline dental staff (FDS) to the general public in Yichang during the coronavirus disease of 2019 (COVID-19) pandemic and examined potential explanatory factors to the differences. METHODS: Two online questionnaires were used separately to collect data from FDS and the general public. The Chinese version of Beck Anxiety Inventory (BAI) was included for the assessment of anxiety. Firstly, a Chi-square test was conducted to compare the anxiety state between these two groups. Then, a bivariate analysis using Cramer's V and Eta squared was conducted to find the potential factors. Lastly, a binary logistic regression was performed to examine the association between potential factors and the anxiety state of FDS. RESULTS: In general, FDS were 4.342 (95% CI: 2.427-7.768) times more likely to suffer from anxiety disorders than the general public. The bivariate analysis showed that age, Level Three Protective Measures (PM-3), conflicts with patients and/or colleagues were moderately associated with the anxiety state of FDS. But the knowledge of COVID-19, the treatment to suspected or confirmed cases both had a weak association with the anxiety among FDS. Conversely, workload, the exposure to potential infectious substance and conducting aerosol generated performance were not significantly related to the anxiety of FDS. As the model indicated, an elder age and PM-3 protective measures could lower the anxiety state of FDS, whereas the conflict with patients or/and colleagues would worsen it. CONCLUSIONS: During the COVID-19 pandemic, FDS were more likely to suffer from anxiety disorders than the general public. An elder age, sufficient personal protective measures and good relationships with colleagues and patients would help them to maintain good mental health.


Asunto(s)
Ansiedad/epidemiología , COVID-19/psicología , Personal de Odontología/psicología , Adulto , China , Depresión , Femenino , Humanos , Masculino , Persona de Mediana Edad , Pandemias , Adulto Joven
7.
BMC Public Health ; 19(1): 1529, 2019 Nov 15.
Artículo en Inglés | MEDLINE | ID: mdl-31729969

RESUMEN

BACKGROUND: Human papillomavirus (HPV) has been associated with certain types of oropharyngeal cancers and yet, the level of knowledge that dental professionals and the lay public have in terms of HPV transmission, oral sexual activities, and oral cancer development needs exploration. The aim of this study was to assess the knowledge held by practicing dental professionals as well as the lay public regarding Human Papillomavirus (HPV) transmission through oral sex and subsequent oropharyngeal cancer development. METHODS: Textual data were collected from a public forum with dental professionals in. Vancouver, who discussed the HPV-oral sex-oral cancer triad, and from survey data gathered from 212 lay public participants (also in Vancouver) who answered a 13-item questionnaire on the perceived risks of oral sex in terms of HPV infection and oropharyngeal cancer development. The data were analyzed statistically by age group, gender, and sexual orientation using descriptive statistics, while an ANOVA test was used to compare variation in the responses to the survey (p-value = 0.05). RESULTS: The forum engaged 46 health care professionals, many of whom were aware of the potential risks for head and neck cancer development due to HPV infection, while also questioning "how to effectively talk about HPV with patients." The survey revealed that 34.5% of the participants believed that oral sex is an activity with no or low risk for the transmission of HPV, while 84% of participants believed the same sexual practices were of low or no-risk for HIV (Human Immunodeficiency Virus) transmission. Most participants (82%) never discussed oral sexual activities with their physicians or dentists/dental hygienists. CONCLUSIONS: The general public remains mostly unaware of the potential links between HPV infection and oropharyngeal cancer. Physicians and dental providers should discuss oral sexual practice with their patients to raise awareness.


Asunto(s)
Conocimientos, Actitudes y Práctica en Salud , Neoplasias de la Boca/psicología , Neoplasias Orofaríngeas/psicología , Infecciones por Papillomavirus/psicología , Conducta Sexual/psicología , Adulto , Personal de Odontología/psicología , Femenino , Infecciones por VIH/psicología , Infecciones por VIH/transmisión , Humanos , Masculino , Persona de Mediana Edad , Neoplasias de la Boca/virología , Neoplasias Orofaríngeas/virología , Papillomaviridae , Infecciones por Papillomavirus/transmisión , Infecciones por Papillomavirus/virología , Encuestas y Cuestionarios
8.
Br Dent J ; 225(5): 425-430, 2018 09 14.
Artículo en Inglés | MEDLINE | ID: mdl-30215416

RESUMEN

Introduction The share of the dental market held by corporate bodies continues to increase. With the profession currently facing many challenges it is important to understand their place in the profession and their effect.Aim This exploratory study aims to provide an insight into dental associates in relation to their working environment. Specifically, the differences between working in corporate and non-corporate environments in England.Materials and methods Secondary analysis of a self-report questionnaire examining demographics, pay, working conditions, job satisfaction and morale using a combination of closed and open-ended responses sent to randomly selected associate dentists who are BDA members. Responses from associates working in England solely in either the corporate or non-corporate sector were analysed.Results Significant differences were seen between associates working in corporate practice when compared to those in non-corporates practice, for example, significantly less corporate associates were female and corporate associates reported relatively lower levels of autonomy and control.Discussion The differences seen between sectors could be related to rationalisation and should this be the reality it could have far reaching effects on the profession and its ability to manage itself.Conclusion This study highlights some differences between the corporate and non-corporate dental sectors. Further work is needed to build a deeper understanding of the sector.


Asunto(s)
Odontología , Odontólogos/psicología , Práctica Privada , Corporaciones Profesionales , Lugar de Trabajo , Adulto , Anciano , Toma de Decisiones , Personal de Odontología/psicología , Inglaterra , Femenino , Humanos , Satisfacción en el Trabajo , Masculino , Persona de Mediana Edad , Moral , Motivación , Autonomía Personal , Administración de la Práctica Odontológica , Relaciones Profesional-Paciente , Autoinforme , Encuestas y Cuestionarios
9.
Clin Oral Investig ; 21(8): 2473-2479, 2017 Nov.
Artículo en Inglés | MEDLINE | ID: mdl-28097434

RESUMEN

OBJECTIVES: Evaluation of (1) the risk perception of work-related infections in dentistry, (2) the vaccination status, (3) knowledge of the blood-borne pathogens and HIV post-exposure prophylaxis (PEP) as well as (4) use of personal protective equipment (PPE) (gloves, goggles, mask) among the staff and students of the Center of Dentistry and Oral Medicine (ZZMK [Carolinum]) of the Goethe University Frankfurt/Main. MATERIAL AND METHODS: All staff (dentists, dental assistants) and students of the ZZMK with direct contact to patients were asked to anonymously complete a questionnaire. The results of this survey were compared with respect to gender, age and occupational group. RESULTS: Of 178 employees working and 234 students studying at the ZZMK with direct contact to patients, 108 (61%) and 167 (71%) participated (1 person did not reveal his/her status). Thirty-three per cent of the participants assessed the risk of transmission of blood-borne diseases in dental practice as high. Whereas 94% of the participants were fully vaccinated against hepatitis B, only 21% knew their anti-HBs titer. Fifty per cent of students, 13% of dentists and 45% of the assistants did not know the standardised procedure of HIV-PEP. Ninety-four per cent of the study participants always wore protective gloves, 87% always wore a surgical mask and 67% always wore protective goggles. CONCLUSIONS: The fear of HIV is still the largest, followed by hepatitis C. The participants assessed the risk of transmission in spite of all protective measures from the patient to the dentist significantly higher than the transmission from the dentist to the patient. The use of protective measures, especially goggles, requires further optimizing. CLINICAL RELEVANCE: In general, the use of protective measures, especially goggles, requires further optimizing.


Asunto(s)
Infección Hospitalaria/prevención & control , Infección Hospitalaria/psicología , Personal de Odontología/psicología , Conocimientos, Actitudes y Práctica en Salud , Enfermedades Profesionales/prevención & control , Enfermedades Profesionales/psicología , Adulto , Estudios Transversales , Miedo , Femenino , Alemania , Humanos , Masculino , Encuestas y Cuestionarios , Vacunación/estadística & datos numéricos
10.
J Am Dent Assoc ; 147(10): 803-11, 2016 10.
Artículo en Inglés | MEDLINE | ID: mdl-27269376

RESUMEN

BACKGROUND: Although some patients experience adverse events (AEs) resulting in harm caused by treatments in dentistry, few published reports have detailed how dental providers describe these events. Understanding how dental treatment professionals view AEs is essential to building a safer environment in dental practice. METHODS: The authors interviewed dental professionals and domain experts through focus groups and in-depth interviews and asked them to identify the types of AEs that may occur in dental settings. RESULTS: The initial interview and focus group findings yielded 1,514 items that included both causes and AEs. In total, 632 causes were coded into 1 of the 8 categories of the Eindhoven classification, and 882 AEs were coded into 12 categories of a newly developed dental AE classification. Interrater reliability was moderate among coders. The list was reanalyzed, and duplicate items were removed leaving a total of 747 unique AEs and 540 causes. The most frequently identified AE types were "aspiration and ingestion" at 14% (n = 142), "wrong-site, wrong-procedure, wrong-patient errors" at 13%, "hard-tissue damage" at 13%, and "soft-tissue damage" at 12%. CONCLUSIONS: Dental providers identified a large and diverse list of AEs. These events ranged from "death due to cardiac arrest" to "jaw fatigue from lengthy procedures." PRACTICAL IMPLICATIONS: Identifying threats to patient safety is a key element of improving dental patient safety. An inventory of dental AEs underpins efforts to track, prevent, and mitigate these events.


Asunto(s)
Atención Odontológica/efectos adversos , Personal de Odontología , Odontólogos , Errores Médicos , Atención Odontológica/psicología , Personal de Odontología/psicología , Odontólogos/psicología , Grupos Focales , Humanos , Entrevistas como Asunto , Errores Médicos/psicología
11.
BMC Pregnancy Childbirth ; 16: 12, 2016 Jan 21.
Artículo en Inglés | MEDLINE | ID: mdl-26794243

RESUMEN

BACKGROUND: Vulnerable populations such as people with refugee backgrounds are at increased risk of poor oral health. Given that maternal characteristics play a significant role in the development of dental caries in children, antenatal care offers an opportunity to both provide information to women about the importance of maternal oral health and accessing dental care. Although pregnant women are recognised for 'priority' care under Victorian state-government policy, rarely do they attend. This study aims to describe Afghan and Sri Lankan women's knowledge and beliefs surrounding maternal oral health, barriers to accessing dental care during pregnancy, and to present the perspectives of maternity and dental service providers in relation to dental care for pregnant women. METHODS: One agency comprising both dental and maternity services formed the setting for the study. Using participatory methods that included working with bicultural community workers, focus groups were conducted with Afghan and Sri Lankan refugee background participants. Focus groups were also completed with midwives and dental service staff. Thematic analysis was applied to analyse the qualitative data. RESULTS: Four community focus groups were conducted with a total of 14 Afghan women, eight Sri Lankan women, and three Sri Lankan men. Focus groups were also conducted with 19 dental staff including clinicians and administrative staff, and with ten midwives. Four main themes were identified: perceptions of dental care during pregnancy, navigating dental services, maternal oral health literacy and potential solutions. Key findings included women and men's perception that dental treatment is unsafe during pregnancy, the lack of awareness amongst both the midwives and community members of the potential impact of poor maternal oral health and the overall lack of awareness and understanding of the 'priority of access' policy that entitles pregnant women to receive dental care cost-free. CONCLUSION: This study highlights a significant policy-to-practice gap which if not addressed has the potential to widen oral health inequalities across the life-course. Stakeholders were keen to collaborate and support action to improve the oral health of mothers and their infants with the over-riding priority being to develop inter-service relationships to promote seamless access to oral health care.


Asunto(s)
Servicios de Salud Dental/legislación & jurisprudencia , Conocimientos, Actitudes y Práctica en Salud , Mujeres Embarazadas/psicología , Atención Prenatal/psicología , Refugiados/psicología , Adulto , Afganistán/etnología , Actitud del Personal de Salud , Personal de Odontología/psicología , Femenino , Grupos Focales , Promoción de la Salud , Accesibilidad a los Servicios de Salud/legislación & jurisprudencia , Humanos , Masculino , Servicios de Salud Materna , Enfermeras Obstetrices/psicología , Salud Bucal , Embarazo , Atención Prenatal/legislación & jurisprudencia , Atención Prenatal/métodos , Investigación Cualitativa , Sri Lanka/etnología , Victoria
12.
Eur J Dent Educ ; 20(3): 167-73, 2016 Aug.
Artículo en Inglés | MEDLINE | ID: mdl-26083002

RESUMEN

The term 'oral health care for older adults' has various interpretations, and its meaning is not clear among dental school academic staff. Additionally, there are no theoretical or practical stand-alone courses on oral health care for older adults in Japanese dental schools. To improve oral health care education, we investigated the opinions and attitudes toward oral health care education for older adults among academic staff in dental schools. Data were collected in seven dental schools from May to September 2013 via an online questionnaire survey. Five-hundred-fifty-eight academics (428 male, 130 female) participated (response rate 57%). The average number of years since they had completed a university degree was 20.2 (SD 10.2) years. The majority (Over 90%) of participants perceived that oral health care should be provided in nursing facilities, hospitals, and at home. Its treatments and instructions should include, not only methods of keeping good oral hygiene, but also improvement of oral function such as swallowing training and salivary glands massage. The majority (84.2%) suggested oral health care education should be combined as a one-credit, stand-alone course. Findings indicate that dental academics have an understanding the need for a course in oral health care for older adults. Participants supported the need for further development of education in oral health care for older adults' in Japan, as a separate course on its own right. However there were some different views about content by teaching field. The need for a national core program for teaching oral health care education was suggested.


Asunto(s)
Actitud del Personal de Salud , Cuidado Dental para Ancianos/psicología , Personal de Odontología/psicología , Salud Bucal , Facultades de Odontología , Adulto , Anciano , Auxiliares Dentales , Educación en Odontología/estadística & datos numéricos , Femenino , Educación en Salud Dental , Hospitales , Humanos , Japón , Masculino , Casas de Salud , Higiene Bucal , Encuestas y Cuestionarios
16.
Eur J Oral Sci ; 122(5): 339-45, 2014 Oct.
Artículo en Inglés | MEDLINE | ID: mdl-25039483

RESUMEN

The main purpose of this study was to explore whether subjective perception of interaction with dental staff is associated with dental fear in a population-based sample of 18-yr-old adolescents (n = 773). The interaction was measured using the Patient Dental Staff Interaction Questionnaire (PDSIQ), validated with exploratory and confirmatory factor analyses, which yielded the factors of 'kind atmosphere and mutual communication', 'roughness', 'insecurity', 'trust and safety', and 'shame and guilt'. Dental fear was measured using the Modified Dental Anxiety Scale (MDAS). Gender and sense of coherence (SOC) were included as potential confounding variables. Adolescents with high dental fear more often perceived their interaction with dental staff negatively and more often felt insecure than others. This difference persisted after adjustment for gender and SOC. In conclusion, adolescents with high dental fear may perceive their interaction with dental staff more positively if the staff succeed in creating a positive, trusting, approving, and supportive atmosphere with kindness, calmness, and patience. The communication and interaction skills of dental staff may play a particularly important role when encountering highly fearful dental patients.


Asunto(s)
Conducta del Adolescente , Ansiedad al Tratamiento Odontológico/psicología , Personal de Odontología/psicología , Relaciones Profesional-Paciente , Adolescente , Actitud del Personal de Salud , Comunicación , Auxiliares Dentales/psicología , Higienistas Dentales/psicología , Relaciones Dentista-Paciente , Empatía , Femenino , Estudios de Seguimiento , Culpa , Humanos , Masculino , Vigilancia de la Población , Estudios Prospectivos , Seguridad , Sentido de Coherencia , Factores Sexuales , Vergüenza , Confianza
17.
Stomatologija ; 16(1): 3-6, 2014.
Artículo en Inglés | MEDLINE | ID: mdl-24824053

RESUMEN

Children with dental anxiety may refuse treatment, which can lead to dental emergencies. Behavior management is an essential skill and should be acquired by all members of a dental team treating children. Dental surgery staff should be relaxed, welcoming and friendly. Make the child the centre of attention and smile. Use age-appropriate language and avoid the use of jargon. Decide who will talk to the child and when, as he/she may only be able to listen to one person at a time. Avoid non-dental conversations with colleagues during procedures.


Asunto(s)
Control de la Conducta , Conducta Infantil , Ansiedad al Tratamiento Odontológico/psicología , Adaptación Psicológica , Atención , Niño , Preescolar , Comunicación , Ansiedad al Tratamiento Odontológico/prevención & control , Atención Odontológica/psicología , Personal de Odontología/psicología , Relaciones Dentista-Paciente , Femenino , Humanos , Masculino , Padres/psicología , Relaciones Profesional-Paciente , Refuerzo en Psicología
18.
BMC Oral Health ; 14: 41, 2014 Apr 28.
Artículo en Inglés | MEDLINE | ID: mdl-24773764

RESUMEN

BACKGROUND: Structured quality management is an important aspect for improving patient dental care outcomes, but reliable evidence to validate effects is lacking. We aimed to examine the effectiveness of a quality management program in primary dental care settings in Germany. METHODS: This was an exploratory study with a before-after-design. 45 dental care practices that had completed the European Practice Assessment (EPA) accreditation scheme twice (intervention group) were selected for the study. The mean interval between the before and after assessment was 36 months. The comparison group comprised of 56 dental practices that had undergone their first assessment simultaneously with follow-up assessment in the intervention group. Aggregated scores for five EPA domains: 'infrastructure', 'information', 'finance', 'quality and safety' and 'people' were calculated. RESULTS: In the intervention group, small non-significant improvements were found in the EPA domains. At follow-up, the intervention group had higher scores on EPA domains as compared with the comparison group (range of differences was 4.2 to 10.8 across domains). These differences were all significant in regression analyses, which controlled for relevant dental practice characteristics. CONCLUSIONS: Dental care practices that implemented a quality management program had better organizational quality in contrast to a comparison group. This may reflect both improvements in the intervention group and a selection effect of dental practices volunteering for the first round of EPA practice assessment.


Asunto(s)
Atención Odontológica/normas , Atención Primaria de Salud/normas , Garantía de la Calidad de Atención de Salud/métodos , Comunicación , Estudios Controlados Antes y Después , Atención Odontológica/economía , Atención Odontológica/organización & administración , Personal de Odontología/psicología , Relaciones Dentista-Paciente , Estudios de Seguimiento , Humanos , Control de Infección Dental/normas , Relaciones Interprofesionales , Satisfacción en el Trabajo , Seguridad del Paciente , Satisfacción del Paciente , Administración de la Práctica Odontológica/economía , Administración de la Práctica Odontológica/organización & administración , Administración de la Práctica Odontológica/normas , Atención Primaria de Salud/economía , Atención Primaria de Salud/organización & administración , Mejoramiento de la Calidad , Seguridad
20.
Stomatologija ; 16(4): 144-52, 2014.
Artículo en Inglés | MEDLINE | ID: mdl-25896039

RESUMEN

OBJECTIVE: The aim of the study was to explore the role of managerial style, work environment factors and burnout in determining job satisfaction during the implementation of quality improvement activities in a dental clinic. METHOD: Quantitative research was carried out using a prestructured anonymous questionnaire to survey 302 respondents in Kaarli Dental Clinic, Estonia. Dental clinic staff assessed job satisfaction, managerial style, work stress and burnout levels through the implementation period of ISO 9000 quality management system in 2003 and annually during 2006-2009. Binary logistic regression was used to explain the impact of satisfaction with management and work organisation, knowledge about managerial activities, work environment and psychosocial stress and burnout on job satisfaction. RESULTS: The response rate limits were between 60% and 89.6%. Job satisfaction increased significantly from 2003 to 2006 and the percentage of very satisfied staff increased from 17 to 38 (p<0.01) over this period. In 2007, the proportion of very satisfied people dropped to 21% before increasing again in 2008-2009 (from 24% to 35%). Binary logistic regression analysis resulted in a model that included five groups of factors: managerial support, information about results achieved and progress to goals, work organisation and working environment, as well as factors related to career, security and planning. The average scores of emotional exhaustion showed significant decrease, correlating negatively with job satisfaction (p<0.05). CONCLUSION: The implementation of quality improvement activities in the Kaarli Dental Clinic has improved the work environment by decreasing burnout symptoms and increased job satisfaction in staff.


Asunto(s)
Clínicas Odontológicas/organización & administración , Personal de Odontología/psicología , Satisfacción en el Trabajo , Administración de Personal/métodos , Mejoramiento de la Calidad , Adulto , Anciano , Agotamiento Profesional/psicología , Estonia , Retroalimentación , Humanos , Relaciones Interprofesionales , Persona de Mediana Edad , Objetivos Organizacionales , Desarrollo de Personal , Estrés Psicológico/psicología , Carga de Trabajo , Lugar de Trabajo , Adulto Joven
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