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Analyisis of the adverse events reported to the office of the clinical director at a dental school in Bogota, Colombia / Análisis de los events adversos reportados a direcciónde clínicas en una facultad de odontología de Bogotá-Colombia

Huertas, María F; González, Juliana; Camacho, Sandra; Sarralde, Ana L; Rodríguez, Adriana.
Acta odontol. latinoam ; 30(1): 19-25, 2017. tab, graf
Artigo em Inglês | LILACS | ID: biblio-907403
Dentistry is interested in identifying and controlling adverseevents, understood as involuntary injuries to the patient duringdental care. The aim of this study was to analyze the adverse eventsreported to the Office of the Clinical Director at the School ofDentistry at Pontificia Universidad Javeriana (Colombia) during2011­2012. It was an observational, descriptive study thatevaluated 227 dental clinical records of patients who filed acomplaint with the Office of the Clinical Director. Of these, 43were adverse events and were used as the basis for this study. Ofthe 16,060 patients who received care during 2011 ­ 2012, 0.26%(43) filed a complaint involving an adverse event, of which 97.7 %were considered preventable. Most of these (76.18%, n= 32)occurred during clinical management of treatments in differentspecialties, 9.5% (4) were the result of deficient external dentallaboratory quality, and 14.32% (6) were due to failure in documentmanagement, soft tissue injury, misdiagnosis and swallowingforeign objects. Of the patients involved, 65.2% (28) received carefrom postgraduate students, with the highest number of cases inthe Oral Rehabilitation speciality. The occurrence of adverseevents during dental care, indicates the need for information abouttheir origin in order to establish protection barriers and preventtheir incidence, particularly in the educational area under thestudent dental clinic service model.
Biblioteca responsável: AR29.1