[Practice and effect of one-stop service of dental clinic for old people].

ABSTRACT

PURPOSE: To evaluate the effect of one-stop service of dental clinic for old people. METHODS: Before and after the implementation of one-stop service in the First Dental Clinic,120 elderly patients were selected as the study subjects. SPSS19.0 software was used to compare the average time and payment time of the two groups of patients, and the patients' satisfaction with the service. RESULTS: After one-stop service, the average clinical time and payment time were significantly decreased, which had statistical significance (P<0.01). The satisfaction degree from one-stop service was improved significantly (from 90% to 98%). CONCLUSIONS: The results indicated that one-stop service, by optimizing the treating process of oral diseases and improving clinical experience of aged patients, might be a more advanced service pattern to meet the demand of oral diseases and improve oral health level of the aged patients.