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1.
More Than Just a Pretty Face? Nudging and Bias in Chatbots.
Akerson, Marlee; Andazola, Matt; Moore, Annie; DeCamp, Matthew.
Ann Intern Med ; 176(7): 997-998, 2023 07.
Article in English | MEDLINE | ID: mdl-37276595
2.
Patient Perceptions of Chatbot Supervision in Health Care Settings.
Ellis, Jessica; Hamer, Mika K; Akerson, Marlee; Andazola, Matt; Moore, Annie; Campbell, Eric G; DeCamp, Matthew.
JAMA Netw Open ; 7(4): e248833, 2024 Apr 01.
Article in English | MEDLINE | ID: mdl-38687483

ABSTRACT

This survey study assesses whether patients communicating with a chatbot in a large health care system were able to accurately identify it as an unsupervised computer application.


Subject(s)
Artificial Intelligence , Patient Satisfaction , Adult , Female , Humans , Male , Middle Aged
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