Hospital workers bypass traditional occupational injury reporting systems when reporting patient and visitor perpetrated (type II) violence.
Am J Ind Med
; 59(10): 853-65, 2016 10.
Article
in En
| MEDLINE
| ID: mdl-27409575
ABSTRACT
BACKGROUND:
Under-reporting of type II (patient/visitor-on-worker) violence by workers has been attributed to a lack of essential event details needed to inform prevention strategies.METHODS:
Mixed methods including surveys and focus groups were used to examine patterns of reporting type II violent events among â¼11,000 workers at six U.S. hospitals.RESULTS:
Of the 2,098 workers who experienced a type II violent event, 75% indicated they reported. Reporting patterns were disparate including reports to managers, co-workers, security, and patients' medical records-with only 9% reporting into occupational injury/safety reporting systems. Workers were unclear about when and where to report, and relied on their own "threshold" of when to report based on event circumstances.CONCLUSIONS:
Our findings contradict prior findings that workers significantly under-report violent events. Coordinated surveillance efforts across departments are needed to capture workers' reports, including the use of a designated violence reporting system that is supported by reporting policies. Am. J. Ind. Med. 59853-865, 2016. © 2016 Wiley Periodicals, Inc.Key words
Full text:
1
Collection:
01-internacional
Database:
MEDLINE
Main subject:
Personnel, Hospital
/
Population Surveillance
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Occupational Injuries
/
Workplace Violence
Type of study:
Observational_studies
/
Prevalence_studies
/
Qualitative_research
/
Risk_factors_studies
/
Screening_studies
Limits:
Adult
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Female
/
Humans
/
Male
/
Middle aged
Country/Region as subject:
America do norte
Language:
En
Journal:
Am J Ind Med
Year:
2016
Type:
Article