Results from the National Taskforce for Humanity in Healthcare's Integrated, Organizational Pilot Program to Improve Well-Being.
Jt Comm J Qual Patient Saf
; 47(9): 581-590, 2021 09.
Article
in En
| MEDLINE
| ID: mdl-34294565
ABSTRACT
BACKGROUND:
In health care, burnout remains a persistent and significant problem. Evidence now exists that organizational initiatives are vital to address health care worker (HCW) well-being in a sustainable way, though system-level interventions are pursued infrequently.METHODS:
Between November 2018 and May 2020, researchers engaged five health system and physician practice sites to participate in an organizational pilot intervention that integrated evidence-based approaches to well-being, including a comprehensive culture assessment, leadership and team development, and redesign of daily workflow with an emphasis on cultivating positive emotions.RESULTS:
All primary and secondary outcome measures demonstrated directionally concordant improvement, with the primary outcome of emotional exhaustion (0-100 scale, lower better; 43.12 to 36.42, pâ¯=â¯0.037) and secondary outcome of likelihood to recommend the participating department's workplace as a good place to work (1-10 scale, higher better; 7.66 to 8.20, pâ¯=â¯0.037) being statistically significant. Secondary outcomes of emotional recovery (0-100 scale, higher better; 76.60 to 79.53, pâ¯=â¯0.20) and emotional thriving (0-100 scale, higher better; 76.70 to 79.23, pâ¯=â¯0.27) improved but were not statistically significant.CONCLUSION:
An integrated, skills-based approach, focusing on team culture and interactions, leadership, and workflow redesign that cultivates positive emotions was associated with improvements in HCW well-being. This study suggests that simultaneously addressing multiple drivers of well-being can have significant impacts on burnout and workplace environment.
Full text:
1
Collection:
01-internacional
Database:
MEDLINE
Main subject:
Burnout, Professional
Limits:
Humans
Language:
En
Journal:
Jt Comm J Qual Patient Saf
Journal subject:
SERVICOS DE SAUDE
Year:
2021
Type:
Article