Piloting an outpatient policy for funding drugs and their administration in rheumatology.

To ensure appropriate use of outpatient clinic resources, an inter-professional group drafted a policy for an equitable, consistent process requiring the use of patients' drug insurance. The authors' organization remains the payer of last resort. A pilot tested and further informed this policy by targeting rituximab in rheumatoid arthritis. Staff were in-serviced, resources were arranged and patients were informed. Thirty-nine pilot patients (87%) had drug insurance, resulting in a savings of $304,700. Fifty-one hospital infusions were administered in private clinics, avoiding $19,125 in clinic costs. Patient and staff/stakeholder satisfaction surveys provided valuable feedback. Lessons learned will be applied to the policy and related processes in preparation for an organizational-wide implementation.

Building knowledge in literacy and health.

Health and literacy share an interesting relationship. The complexities of the relationship between literacy and health need to be recognized by policy-makers and practitioners to dispel myths, reduce stigma attached to low literacy, and empower disadvantaged groups. As we engage in building knowledge in the field, there is a need for multi-sectoral collaboration, both quantitative and qualitative information, and more effective ways to communicate with and educate people with low literacy. At the Second Canadian Conference on Literacy and Health, research reported indicates that in terms of what we know, the field has focussed on: linking literacy and health; examining intervention programs; exploring e-health and rural health; evaluating programs; and empowering people. In exploring what we need to know, researchers at the conference identified the need to understand: the extent of literacy sensitivity among health care providers in diverse settings; the impact of using plain language and readability formulas; the effectiveness of approaches to instructing literacy; and the incorporation of health content and health literacy goals into literacy instruction. Further, we need to create accessible ways of sharing knowledge in the field to build and strengthen existing multi-sector partnerships within and between communities.

An exploration of search patterns and credibility issues among older adults seeking online health information.

The Internet is an important resource for health information, among younger and older people alike. Unfortunately, there are limitations associated with online health information. Research is needed on the quality of information found online and on whether users are being critical consumers of the information they find. Also, there is a need for research investigating online use among adults aged 65 and over - a rapidly growing demographic of Internet users. The current study presents important descriptive data about the search patterns of older adults seeking online health information, the types of health topics they research, and whether they consider credibility issues when retrieving online health information. A comparison is also made between search strategies used in printed text and hypertext environments. The results, which have implications with respect to credibility issues, highlight the need to increase awareness about critical searching skills among older adult Internet users.