Exploring improvisations in road safety in a low-income setting.

Road collision types repeat themselves, especially in low- and middle-income countries (LMICs), where countermeasures are often improvised and implemented with little planning. At the Shahbag intersection in Dhaka, Bangladesh, speed bumps were quickly constructed at the exit of the intersection as an improvised road safety measure following the occurrence of a fatal collision, which eventually contributed to another collision between a truck and a car. The events influencing the improvisation decision, and that action's consequences, have been analysed using the Impromap methodology, a variation of the Accimap approach that focusses specifically on improvisation. The applicability of the Impromap as a systems-based approach to the road safety domain is assessed using the predictions described in Rasmussen's risk management framework, and corresponding countermeasures are proposed. The analysis shows that improvisation in the road safety domain is undesirable irrespective of the economic setting as it is likely to eventually contribute to secondary collisions.Practitioner summary: In this paper, the events influencing the improvisation decision following a road crash, and that action's consequences, have been analysed using the Impromap methodology. The applicability of Impromap as a systems-based approach in road safety domain is assessed using the Rasmussen's risk management framework-based predictions, and corresponding countermeasures are proposed.

The Chartered Institute of Ergonomics and Human Factors at 75: perspectives on contemporary challenges and future directions for Ergonomics and Human Factors.

As the UK's Chartered Institute of Ergonomics and Human Factors (CIEHF) celebrates its 75th anniversary, it is worth reflecting on our discipline's contribution, current state, and critical future endeavours. We present the perspectives of 18 EHF professionals who were asked to respond to five questions regarding the impact of EHF, contemporary challenges, and future directions. Co-authors were in agreement that EHF's impact has been only limited to date and that critical issues require resolution, such as increasing the number of suitably qualified practitioners, resolving the research-practice gap, and increasing awareness of EHF and its benefits. Frequently discussed future directions include advanced emerging technologies such as artificial intelligence, the development of new EHF methods, and enhancing the quality and reach of education and training. The majority felt there will be a need for EHF in 75 years; however, many noted that our methods will need to adapt to meet new needs.Practitioner statement: This article provides the perspectives of 18 Ergonomics and Human Factors (EHF) professionals on the impact of EHF, contemporary challenges and critical future directions, and changes that are necessary to ensure EHF remains relevant in future. As such, it provides important guidance on future EHF research and practice.

Maritime autonomous surface ships: can we learn from unmanned aerial vehicle incidents using the perceptual cycle model?

Interest in Maritime Autonomous Surface Ships (MASS) is increasing as it is predicted that they can bring improved safety, performance and operational capabilities. However, their introduction is associated with a number of enduring Human Factors challenges (e.g. difficulties monitoring automated systems) for human operators, with their 'remoteness' in shore-side control centres exacerbating issues. This paper aims to investigate underlying decision-making processes of operators of uncrewed vehicles using the theoretical foundation of the Perceptual Cycle Model (PCM). A case study of an Unmanned Aerial Vehicle (UAV) accident has been chosen as it bears similarities to the operation of MASS through means of a ground-based control centre. Two PCMs were developed; one to demonstrate what actually happened and one to demonstrate what should have happened. Comparing the models demonstrates the importance of operator situational awareness, clearly defined operator roles, training and interface design in making decisions when operating from remote control centres. Practitioner Summary: To investigate underlying decision-making processes of operators of uncrewed vehicles using the Perceptual Cycle Model, by using an UAV accident case study. The findings showed the importance of operator situational awareness, clearly defined operator roles, training and interface design in making decisions when monitoring uncrewed systems from remote control centres.

Predicting Design-Induced Error on the Flight Deck : An Aircraft Engine Oil Leak Scenario.

OBJECTIVE: To explore the types of errors that commercial pilots may make when trying to resolve a suspected engine oil leak using the interfaces currently available. BACKGROUND: The decisions that pilots make often have to be made quickly and under time pressure, with the emphasis on avoiding critical situations from arising. To make the correct decisions, it is vital that pilots have accurate and up-to-date information available. However, interaction with flight deck interfaces may lead to error if they are not effectively designed. METHOD: A hierarchical task analysis was conducted using evidence from pilot interview data to understand the pilots' typical response to a suspected engine oil leak scenario. This was used as the primary input into the Systematic Human Error Reduction and Prediction Approach (SHERPA). RESULTS: A total of 108 possible errors were identified. The most common error type was a retrieval error, in which flight crews may retrieve the wrong information about the engine. A number of remedial measures are proposed to try and overcome such issues. CONCLUSION: This analysis provides an initial starting point for identifying potential future design ideas that can assist the pilots in dealing with oil leaks. APPLICATION: This work has identified the value of applying human error identification methodologies to the assessment of current flight deck processes surrounding engine oil leaks. The method presented permits the operational analysis of possible errors on the flight deck and facilitates the proposition of remedial measures to implement technological innovations that can mitigate error.

Thinking aloud on the road: Thematic differences in the experiences of drivers, cyclists, and motorcyclists.

This study takes a qualitative approach to exploring the experiences (and differences therein) of individuals using either their car, bicycle, or motorcycle to navigate a ∼10.5 km urban route in a provincial UK city, with the aim of contributing to our understanding of the needs and requirements of different road users. Forty-six individuals provided concurrent verbal reports, using the 'think aloud' method, whilst using their vehicle to navigate the test route, the transcripts of which were subjected to a theory-agnostic, inductive, thematic analysis. A number of group differences were observed, revealing (among other factors) the importance of road surface quality to cyclists, the focus on vigilant observation in motorcyclists, and the heightened emotionality experienced by both two-wheeled groups, particularly those on bicycles. This affective component has, as yet, been under-explored in the academic domain and under-utilised in road transport policy and strategy; this is discussed, with attention drawn to the cyclists' greater tendency to make negatively valenced value judgements. Results are also discussed in terms of the potential to improve road users' experiences, foster inter-group empathy and understanding, and encourage a shift in mobility towards more sustainable modes.

Resolving the differences between system development and system operation using STAMP: a road safety case study in a low-income setting.

Road safety strategies adopted worldwide have made significant progress in reducing road trauma, but have stagnated more recently. The situation in low- and middle-income countries is even worse with no significant decrease in fatality rates. Safety researchers have argued that adopting sociotechnical systems approach is necessary to make significant advancements and improvements. The aim of this study was to develop a control structure model of the Bangladesh road safety system by identifying the actors and organisations involved across the system. Expert stakeholders were identified and interviewed, and relevant information was gathered in order to generate the Systems Theoretic Accident Model and Process control structure model. Throughout the analysis of this model, differences in the control and feedback mechanisms of the system were identified, and road safety intervention recommendations were made. Future research should also predict potential risks within the system and propose proactive and preventative countermeasures. Practitioner summary: In this article, a Systems Theoretic Accident Model and Process control structure model of the Bangladesh road safety system is developed, and the involved actors are identified. Based on interviews and workshops with expert stakeholders, differences in the controls and feedback mechanisms in the system were identified, and road safety intervention recommendations were made. Abbreviations: BUET: Bangladesh University of Engineering and Technology.

Representing two road traffic collisions in one Accimap: highlighting the importance of emergency response and enforcement in a low-income country.

Seemingly erratic pedestrian crossing has become a major source of vehicle-pedestrian collisions on highways in Bangladesh, and across other low- and middle-income countries (LMICs). In this article, we approach the challenge from a sociotechnical systems perspective by using the Accimap method to analyse a pair of time-separated yet interconnected road traffic collisions. The first event involved a truck colliding with a road divider; in the second, fatal incident, a bus hit a university student. The traditional-style investigation conducted immediately after the collision apportioned blame to end users, that is, drivers and pedestrian; however, application of sociotechnical systems thinking revealed the contribution from lack of emergency response and enforcement among many other important factors. Results and recommendations are discussed in terms of reducing the chance and severity of such collisions across LMICs, and in terms of the need to look beyond the end-user, a focus that remains dominant in such settings. Practitioner summary: This paper applies sociotechnical systems thinking to pedestrian safety in Bangladesh by analysing two inter-connected road traffic collisions using a single Accimap. The findings emphasise the importance of implementing road safety interventions that target all system levels, and draw attention to the importance of post-collision response in low-income settings. Abbreviation: BUET: Bangladesh University of Engineering and Technology.

Use of Highways in the Sky and a virtual pad for landing Head Up Display symbology to enable improved helicopter pilots situation awareness and workload in degraded visual conditions.

Flight within degraded visual conditions is a great challenge to pilots of rotary-wing craft. Environmental cues typically used to guide interpretation of speed, location and approach can become obscured, forcing the pilots to rely on data available from in-cockpit instrumentation. To ease the task of flight during degraded visual conditions, pilots require easy access to flight critical information. The current study examined the effect of 'Highways in the Sky' symbology and a conformal virtual pad for landing presented using a Head Up Display (HUD) on pilots' workload and situation awareness for both clear and degraded conditions across a series of simulated rotary-wing approach and landings. Results suggest that access to the HUD lead to significant improvements to pilots' situation awareness, especially within degraded visual conditions. Importantly, access to the HUD facilitated pilot awareness in all conditions. Results are discussed in terms of future HUD development. Practitioner Summary: This paper explores the use of a novel Heads Up Display, to facilitate rotary-wing pilots' situation awareness and workload for simulated flights in both clear and degraded visual conditions. Results suggest that access to HUD facilitated pilots' situation awareness, especially when flying in degraded conditions.

Distributed cognition in aviation operations: a gate-to-gate study with implications for distributed crewing.

The network analysis method, Event Analysis of Systemic Teamwork (EAST), was used to examine routine aviation operations from multiple perspectives from six key areas (i.e. Dispatch, ATC, ATM, Maintenance, Loading, and the Cockpit). Data was collected over a five-day observational field trial at an international air cargo operator. Researchers recorded the activities of agents operating within the six key areas over three outbound and two inbound flights. Three networks (i.e. social, information and task) were created for four key phases of flight: (i) pre-flight checks and engines start (ii) taxi, take-off and assent, (iii) descent, landing and taxi, and (iv) park and shut down. The networks represent a 'work audit' of short-haul cargo operations, which enabled a detailed understanding of the interactions and connections within the current system. Implications for the future of distributed crewing concepts are discussed. Practitioner Summary: An analysis of the aviation system was undertaken using the amalgamated data from three outbound and two inbound flights. These analyses show the social, information and task interactions for cargo operations. This has been used to specify requirements for future distributed crewing options.

Future technology on the flight deck: assessing the use of touchscreens in vibration environments.

Use of touchscreens in the flight deck has been steadily increasing, however, their usability may be severely impacted when turbulent conditions arise. Most previous research focusses on using touchscreens in static conditions; therefore, this study assessed touchscreen use whilst undergoing turbulent representative motion, generated using a 6-axis motion simulator. Touchscreens were tested in centre, side and overhead positions, to investigate how turbulence affected: (1) error rate, movement times and accuracy, (2) arm fatigue and discomfort. Two touchscreen technologies were compared: a 15" infra-red and a 17.3" projected capacitive touchscreen with force sensing capability. The potential of the force sensing capability to minimise unintentional interactions was also investigated. Twenty-six participants undertook multi-direction tapping (ISO 9241; ISO 2010 ) and gesture tasks, under four vibration conditions (control, light chop, light turbulence and moderate turbulence). Error rate, movement time and workload increased and usability decreased significantly, with screen position and increasing turbulence level. Practitioner Summary: This study evaluated the use of infra-red and projected capacitive touchscreen technologies using multi-directional tapping and gesture tasks, whilst being subjected to different levels of turbulence representative motion. Performance degraded significantly with increasing turbulence level and touchscreen location. This has implications for future flight deck design.

Distributed cognition in Search and Rescue: loosely coupled tasks and tightly coupled roles.

The perceptual cycle model (PCM) underpins much Ergonomics research, particularly in a team context, for example in its theoretical underpinning of distributed situation awareness. Despite this, the PCM framework it has not been explicitly applied to explore team processes, which is surprising given the prevalence of teamwork in safety critical systems. This paper explores team processes in the context of search and rescue (SAR) by applying the PCM and an association classification scheme with a network analysis approach utilising the event analysis of systemic teamwork (EAST) method. Data were collected via observations and communication recordings during training flights with SAR crews and were amalgamated into a representative case study. The analysis demonstrates how the SAR team function within a distributed perceptual cycle whereby the actions of one team member become world information for another team member. Advancements to the EAST method are proposed and the implications of the research are discussed. Practitioner Summary: This paper explores the perceptual cycle interactions of SAR crews using a novel EAST approach. The analysis demonstrates how the crew function as a distributed cognitive unit and applications in terms of training and design are discussed.

The process of processing: exploring the validity of Neisser's perceptual cycle model with accounts from critical decision-making in the cockpit.

The perceptual cycle model (PCM) has been widely applied in ergonomics research in domains including road, rail and aviation. The PCM assumes that information processing occurs in a cyclical manner drawing on top-down and bottom-up influences to produce perceptual exploration and actions. However, the validity of the model has not been addressed. This paper explores the construct validity of the PCM in the context of aeronautical decision-making. The critical decision method was used to interview 20 helicopter pilots about critical decision-making. The data were qualitatively analysed using an established coding scheme, and composite PCMs for incident phases were constructed. It was found that the PCM provided a mutually exclusive and exhaustive classification of the information-processing cycles for dealing with critical incidents. However, a counter-cycle was also discovered which has been attributed to skill-based behaviour, characteristic of experts. The practical applications and future research questions are discussed. Practitioner Summary: This paper explores whether information processing, when dealing with critical incidents, occurs in the manner anticipated by the perceptual cycle model. In addition to the traditional processing cycle, a reciprocal counter-cycle was found. This research can be utilised by those who use the model as an accident analysis framework.

Resilient interactions between cyclists and drivers, and what does this mean for automated vehicles?

The road transport system is a complex sociotechnical system that relies on a number of formal and informal rules of the road to ensure safety and resilience. Interactions between vulnerable road users and drivers often includes informal communication channels that are tightly linked to social norms, user expectations and the environmental context. Automated vehicles have a challenge in being able to communicate and respond to these informal rules of the road, therefore additional technologies are required to better support vulnerable road users. This paper presents the informal rules that cyclists and drivers employ within a cyclist overtake manoeuvre, through qualitative data collected from focus groups and interviews with road users. These informal rules are classified into the key elements of resilience (monitor, detect, anticipate, respond and learn) to understand how they guide the resilient interactions between road users. Using a human factors approach, the Perceptual Cycle Model shows how information is communicated between different road users and created by the situational context. This is then used to inform how automation will alter the communication between cyclists and drivers, and what additional feedback mechanisms will be needed to support the systems resilience. Technologies that can support these feedback mechanisms are proposed as avenues for future development.

Over a decade of UAV incidents: A human factors analysis of causal factors.

This analysis examined systemic causes of Uncrewed Air Vehicle (UAV) accidents identifying operator, environmental, supervisory, and organisational factors through the use of the Human Factors Analysis and Classification System (HFACS). HFACS is a system-based analysis method for investigating the causal factors associated with accidents and incidents and has previously been used to reliably and systematically identify active and latent failures associated with both military and general aviation accidents. Whilst HFACS has previously been applied to UAV accidents, the last known application was conducted in 2014. Using reports retrieved from nine accident investigation organisations' databases, causal factors were coded against unsafe acts, preconditions, and failures at the supervisory, organisational, and environmental levels. Causal factors were assessed on 77 medium or large UAV mishaps/accidents that occurred over a 12-year period up to 2024. 42 mishap reports were deemed to involve a human factor as a causal factor. A large proportion of the mishaps contained factors attributed to Decision Errors at level 1 (Unsafe Acts) which was found to be associated with both the Technological Environment and Adverse Mental State at level 2 (Pre-conditions). Causal factors were identified at each of the other 3 levels (Supervisory, Organisational and External) with a number of emergent associations between causal factors. These data provide support for the identification and development of interventions aimed at improving the safety of organisations and advice of regulators for Uncrewed Air Systems.

The explanatory power of Schema Theory: theoretical foundations and future applications in Ergonomics.

Schema Theory is intuitively appealing although it has not always received positive press; critics of the approach argue that the concept is too ambiguous and vague and there are inherent difficulties associated with measuring schemata. As such, the term schema can be met with scepticism and wariness. The purpose of this paper is to address the criticisms that have been levelled at Schema Theory by demonstrating how Schema Theory has been utilised in Ergonomics research, particularly in the key areas of situation awareness, naturalistic decision making and error. The future of Schema Theory is also discussed in light of its potential roles as a unifying theory in Ergonomics and in contributing to our understanding of distributed cognition. We conclude that Schema Theory has made a positive contribution to Ergonomics and with continued refinement of methods to infer and represent schemata it is likely that this trend will continue. PRACTITIONER SUMMARY: This paper reviews the contribution that Schema Theory has made to Ergonomics research. The criticisms of the theory are addressed using examples from the areas of situation awareness, decision making and error.

What is on your mind? Using the perceptual cycle model and critical decision method to understand the decision-making process in the cockpit.

Aeronautical decision-making is complex as there is not always a clear coupling between the decision made and decision outcome. As such, there is a call for process-orientated decision research in order to understand why a decision made sense at the time it was made. Schema theory explains how we interact with the world using stored mental representations and forms an integral part of the perceptual cycle model (PCM); proposed here as a way to understand the decision-making process. This paper qualitatively analyses data from the critical decision method (CDM) based on the principles of the PCM. It is demonstrated that the approach can be used to understand a decision-making process and highlights how influential schemata can be at informing decision-making. The reliability of this approach is established, the general applicability is discussed and directions for future work are considered. PRACTITIONER SUMMARY: This paper introduces the PCM, and the associated schema theory, as a framework to structure and explain data collected from the CDM. The reliability of both the method and coding scheme is addressed.

To twist, roll, stroke or poke? A study of input devices for menu navigation in the cockpit.

Modern interfaces within the aircraft cockpit integrate many flight management system (FMS) functions into a single system. The success of a user's interaction with an interface depends upon the optimisation between the input device, tasks and environment within which the system is used. In this study, four input devices were evaluated using a range of Human Factors methods, in order to assess aspects of usability including task interaction times, error rates, workload, subjective usability and physical discomfort. The performance of the four input devices was compared using a holistic approach and the findings showed that no single input device produced consistently high performance scores across all of the variables evaluated. The touch screen produced the highest number of 'best' scores; however, discomfort ratings for this device were high, suggesting that it is not an ideal solution as both physical and cognitive aspects of performance must be accounted for in design. PRACTITIONER SUMMARY: This study evaluated four input devices for control of a screen-based flight management system. A holistic approach was used to evaluate both cognitive and physical performance. Performance varied across the dependent variables and between the devices; however, the touch screen produced the largest number of 'best' scores.

Resilience engineering on the road: Using operator event sequence diagrams and system failure analysis to enhance cyclist and vehicle interactions.

Future visions of transport systems include both a drive towards automated vehicles and the need for sustainable, active, modes of travel. The combination of these requirements needs careful consideration to ensure the integration of automated vehicles does not compromise vulnerable road users. Transport networks need to be resilient to automation integration, which requires foresight of possible challenges in their interaction with other road users. Focusing on a cyclist overtake scenario, the application of operator event sequence diagrams and a predictive systems failure method provide a novel way to analyse resilience. The approach offers the opportunity to review how automation can be positively integrated into road transportation to overcome the shortfalls of the current system by targeting organisational, procedural, equipment and training measures.

Training for the safe activation of Automated Vehicles matters: Revealing the benefits of online training to creating glaringly better mental models and behaviour.

Automated Vehicle (AV) systems are expected to reduce the frequency and severity of on-road collisions. Unless drivers have an appropriate mental model for the capabilities and limitations of the automation, they may not activate the automation safely or appropriately on the road, potentially leading to a collision. As such, a training package (L4DTP) was developed to improve drivers' decisions and behaviour when activating an AV system and this was evaluated in a between-subjects simulator experiment. Drivers received no training (NT, control group), read an owner's manual (OM, experimental group 1: current training provision) or underwent the L4DTP (experimental group 2: new training programme). All drivers then experienced five scenarios in a driving simulator where they encountered road conditions which were safe and unsafe for activation. Their activation decisions, behaviour, trust in automation, workload and mental models were measured. This experiment found that drivers who read the OM or underwent the L4DTP made better activation decisions and showed better activation behaviour compared to drivers who received NT. Additionally, drivers who underwent the L4DTP found it easier, less demanding and felt under less time pressure when making their decisions, had to expend less effort to reach the same activation performance and had more appropriate and comprehensive mental models for when the automation can be activated compared to drivers who read the OM. This L4DTP can make roads safer by reducing collisions linked to poor activation decisions and behaviour. Therefore, there is the potential for a real benefit for society if this training programme is adopted into mandatory AV driver training.

A new approach for Training Needs Analysis: A case study using an Automated Vehicle.

Considerable resources are invested each year into training to ensure trainees have the required competencies to safely and effectively perform their tasks/jobs. As such, it is important to develop effective training programmes which target those required competencies. One method that can be used at the start of the training lifecycle to establish the tasks and competencies that are required for a task/job and is considered an important activity to perform when developing a training programme is a Training Needs Analysis (TNA). This article presents a new TNA approach and uses an Automated Vehicle (AV) case study to demonstrate this new approach for a specific AV scenario within the current UK road system. A Hierarchical Task Analysis (HTA) was performed in order to identify the overall goal and tasks that drivers need to perform to operate the AV system safely on the road. This HTA identified 7 main tasks which were decomposed into 26 sub-tasks and 2428 operations. Then, six AV driver training themes from the literature were combined with the Knowledge, Skills and Attitudes (KSA) taxonomy to identify the KSAs that drivers need to perform the tasks, sub-tasks and operations that were identified in the HTA (training needs). This resulted in the identification of over 100 different training needs. This new approach helped to identify more tasks, operations and training needs than previous TNAs which applied the KSA taxonomy alone. As such, a more comprehensive TNA for drivers of the AV system was produced. This can be more easily translated into the development and evaluation of future training programmes for drivers of AV systems.