Interpol review of forensic management, 2019-2022.

This paper reviews and summarizes the forensic management literature from late 2019 to late 2022, covering laboratory strategic, tactical and operational decision-making, benchmarking, quality assurance, and managerial impacts from technological developments.

Forensic intelligence: Data analytics as the bridge between forensic science and investigation.

Scientists should not play a role in investigations nor should investigators play a role in the scientific analyses. One way to bridge the relationship between the forensic scientist and the police investigator is through an Intelligence Analyst (IA) who is part of the forensic services operation. The IA offers the ability to walk between the role of scientist and law enforcement, receiving data after completion of scientific analyses and translating the information into actionable intelligence. The additional bridging and translating services represent a paradigm shift with increased emphasis on investigative contributions from forensic analysis. Forensic intelligence incorporates forensic data early in an investigation in a holistic case approach that incorporates possible datasets and information that could be relevant to the investigation. We present a brief review of the value added when an IA provides the bridge between the forensic laboratory and police investigators to enhance the use of forensic evidence.

An independent evaluation of laboratory staffing needs: Launching the forensic laboratory workforce calculator.

The 2019 NIJ Report to Congress on the needs of the forensic science community [1] highlighted the staffing deficit of forensic scientists by more than 900 positions. The Report emphasized the impact of the opioid crisis and the evolution of synthetic opioids on the demands for forensic laboratories. The resource drain attributable to the opioid crisis has filtered into all other areas of investigation as laboratories divert limited resources from other uses to meet the high demand in drug chemistry and toxicology from opioid abuse. We introduce the forensic laboratory workforce calculator, a tool that any forensic laboratory may use to evaluate their current personnel allocation and estimate any under- or over-staffing to meet current or estimated caseloads. The forensic laboratory workforce calculator is available free to any laboratory through the Forensic Technology Center of Excellence website.

The jurisdictional return on investment from processing the backlog of untested sexual assault kits.

The economic problem for the forensic laboratory is a problem faced in all arenas; limited resources are available to address seemingly unlimited desires. This is as true for entities in the public sector as it is for any private concern. To assist decision-makers in the allocation of those scarce resources, we synthesize existing research on the benefits of additions to the DNA Database and the potential benefits from diverting resources to analysis of the backlog of sexual assault kits. We offer some guidance for the optimum use of limited resources, through the measurement of the return on investment (ROI) at the jurisdictional level (i.e., that is, the net benefits to society relative to the investment itself). These net benefits include those to survivors from a resolution to their assaults, the benefits to others from the prevention of repeated assaults from serial rapists, and the prevention of societal costs external to those directly victimized. Those external costs extend from the effects on friends and family to expenses for preventive measures to anyone aware of sexual assaults. Such metrics surrounding ROI will assist the public sector in the optimal allocation of scarce resources to the justice system by providing a measures of the marginal social welfare improvement from alternative allocations of these scarce resources in light of objectives of public sector entities. The analysis demonstrates that the societal return on investment from the testing of all sexual assault kits ranges from 9,874% to 64,529%, depending on the volume of activity for the laboratory conducting the analysis. There are extreme economies of scale in effect that are suggestive of some policy alternatives.

The hidden costs of the opioid crisis and the implications for financial management in the public sector.

The November 2017 release of the Council of Economic Advisers' White House report on the opioid crisis suggests that prior consideration of expenses severely underestimated the economic costs of the opioid crisis. When corrected for these losses, the annual cost from the opioid crisis leapt nearly 600%. The cost to the criminal justice system was estimated at $8 Billion of which $270 million is borne by crime laboratories. However, laboratory budgets have not grown at a rate capable of meeting this increased demand for forensic science services. The hidden costs of the opioid crisis borne by the forensic crime laboratories comes as funds are diverted in the laboratory to meet the increased demands for services in drug chemistry and toxicology. Dramatic increases in turnaround times across other areas of investigation continue to grow as the crisis accelerates.

The balanced scorecard: sustainable performance assessment for forensic laboratories.

The purpose of this article is to introduce the concept of the balanced scorecard into the laboratory management environment. The balanced scorecard is a performance measurement matrix designed to capture financial and non-financial metrics that provide insight into the critical success factors for an organization, effectively aligning organization strategy to key performance objectives. The scorecard helps organizational leaders by providing balance from two perspectives. First, it ensures an appropriate mix of performance metrics from across the organization to achieve operational excellence; thereby the balanced scorecard ensures that no single or limited group of metrics dominates the assessment process, possibly leading to long-term inferior performance. Second, the balanced scorecard helps leaders offset short term performance pressures by giving recognition and weight to long-term laboratory needs that, if not properly addressed, might jeopardize future laboratory performance.