Can a Unified Service Delivery Philosophy Be Identified in Aging and Disability Organizations? Exploring Competing Service Delivery Models Through the Voices of the Workforce in These Organizations.
J Aging Soc Policy
; 30(1): 48-71, 2018.
Article
in En
| MEDLINE
| ID: mdl-29064773
ABSTRACT
Services for older adults and younger people with disabilities are increasingly merging, as reflected in the creation of Aging and Disability Resource Centers (ADRCs). Using ADRCs to coordinate services is challenging, primarily because these fields have different service delivery philosophies. Independent Living Centers, which serve people with disabilities, have a philosophy that emphasizes consumer control and peer mentoring. However, the aging service delivery philosophy is based in a case management or medical model in which the role of consumers directing their services is less pronounced. Using institutional logics theory and a qualitative research design, this study explored whether a unified service delivery philosophy for ADRCs was emerging. Based on focus groups and questionnaires with staff from ADRCs, findings revealed that competing service delivery models continue to operate in the aging and disability fields.
Key words
Full text:
1
Collection:
01-internacional
Database:
MEDLINE
Main subject:
Case Management
/
Health Services for Persons with Disabilities
/
Health Services for the Aged
/
Health Services Needs and Demand
Type of study:
Prognostic_studies
/
Qualitative_research
Limits:
Humans
Language:
En
Journal:
J Aging Soc Policy
Journal subject:
GERIATRIA
/
SAUDE PUBLICA
Year:
2018
Type:
Article
Affiliation country:
United States