'A really good GP': Engagement and satisfaction with general practice care of people with severe and persistent mental illness.
Aust J Gen Pract
; 49(1-2): 61-65, 2020.
Article
em En
| MEDLINE
| ID: mdl-32008274
ABSTRACT
BACKGROUND AND OBJECTIVES:
People with severe and persistent mental illness have increased psychosocial and physical morbidity. This study sought to understand patient engagement and satisfaction with general practice.METHOD:
A survey study of people attending community mental health clinics included Likert scale items about general practice engagement, satisfaction, access enablers and attendance challenges.RESULTS:
Of 82 respondents, 85% had a regular general practitioner (GP), and 99% had visited a GP at least once in the past 12 months (32% had visited a GP >10 times). Eighty-eight per cent of respondents were satisfied with their current GP's care. Significantly more respondents were satisfied with the GP's focus on their physical than their mental health concerns (95% versus 76% respectively, P <0.05). Bulk billing, timely appointments and proximity were enablers of attendance for most respondents. The majority of participants disagreed that making, keeping or waiting for GP appointments was difficult.DISCUSSION:
Closer collaboration with treating psychiatrists and case managers may increase GP engagement with patients' mental healthcare.
Texto completo:
1
Coleções:
01-internacional
Base de dados:
MEDLINE
Assunto principal:
Participação do Paciente
/
Satisfação do Paciente
/
Medicina Geral
/
Transtornos Mentais
Tipo de estudo:
Diagnostic_studies
/
Qualitative_research
Limite:
Adult
/
Female
/
Humans
/
Male
/
Middle aged
Idioma:
En
Revista:
Aust J Gen Pract
Ano de publicação:
2020
Tipo de documento:
Article