A requirements index for information processing in hospitals.

OBJECTIVES: Reference models describing typical information processing requirements in hospitals do not currently exist. This leads to high hospital information system (HIS) management expenses, for example, during tender processes for the acquisition of software application programs. Our aim was, therefore, to develop a comprehensive, lasting, technology-independent, and sufficiently detailed index of requirements for information processing in hospitals in order to reduce respective expenses. METHODS: Two-dozen German experts established an index of requirements for information processing in university hospitals. This was done in a consensus-based, top-down, cyclic manner. Each functional requirement was derived from information processing functions and sub-functions of a hospital. RESULTS: The result is the first official German version of a requirements index, containing 233 functional requirements and 102 function-independent requirements, focusing on German needs. The functional requirements are structured according to the primary care process from admission to discharge and supplemented by requirements for handling patient records, work organization and resource planning, hospital management, research and education. Both the German version and its English translation are available in the Internet. CONCLUSIONS: The index of requirements contains general information processing requirements in hospitals which are formulated independent of information processing tools, or of HIS architectures. It aims at supporting HIS management, especially HIS strategic planning, HIS evaluation, and tender processes. The index can be regarded as a draft, which must, however, be refined according to the specific aims of a particular project. Although focused on German needs, we expect that it can also be useful in other countries. The high amount of interest shown for the index supports its usefulness.

Strategic information management plans: the basis for systematic information management in hospitals.

Information management in hospitals is a complex task. In order to reduce complexity, we distinguish strategic, tactical, and operational information management. This is essential, because each of these information management levels views hospital information systems from different perspectives, and therefore uses other methods and tools. Since all these management activities deal only in part with computers, but mainly with human beings and their social behavior, we define a hospital information system as a sociotechnical subsystem of a hospital. Without proper strategic planning it would be a matter of chance, if a hospital information system would fulfil the information strategies goals. In order to support strategic planning and to reduce efforts for creating strategic plans, we propose a practicable structure.

Mobile information and communication tools in the hospital.

Mobile information and communication systems in clinical routine have the potential to greatly improve communication, facilitate information access, eliminate double documentation, and increase quality of patient care in the long run. Projects to date have focused, for the most part, on highly specialized applications of the mobile computer. In our research project, 'Cooperative Problem Solving in Health Care', we have, among other things, designed a multifunctional mobile information and communication assistant. A prototype version of this system was implemented. This article outlines the close-to-reality evaluation of our prototype in a 1-week simulation study in a Heidelberg University hospital. We describe methods, aims, design and results of the simulation study, as well as discuss our methodology and the results we have obtained. We argue that the diverse requirements of different professional groups cannot be fulfilled by a single multifunctional device and propose, therefore, a 'multi-device mobile computer architecture'. Finally, we present consequences for the future computing infrastructure.

Purpose and structure of strategic plans for information management in hospitals.

Information management in hospitals requires a strategic plan that gives directives for the construction and development of a hospital information system. The paper describes the purpose and a suggested structure for those strategic plans. This structure is a central component for a guideline that may be used for creating and updating strategic plans.

Mobilizing a health professional's workstation--results of an evaluation study.

To evaluate the idea of a multifunctional mobile pen computer to support information processing tasks of health care professionals we carried out a field study. On a tablet-sized mobile pen computer we set up a health professional workstation, MEDIAS/WIN, with most of the application systems that are presently used by health professionals at Heidelberg University Medical Center. Our experiences during the study, involving 11 physicians, nine nurses and four computer scientists showed that it's not enough to make existing applications mobile most user interfaces have to be adapted for pen input. The presented system served as a valuable basis for study purposes but was not suitable for use in clinical routine. Patient data of the current clinical case and medical knowledge in the form of reference lists were found to be most important for mobile usage. Desirable functionality also included mobile access to electronic mail, electronic ordering of meals and some documentation tasks, e.g. the documentation of diagnoses and orders for diagnostic and therapy.

Cooperative problem solving with personal mobile information tools in hospitals.

Health-care professionals have a broad range of needs for information and cooperation while working at different points of care (e.g., outpatient departments, wards, and functional units such as operating theaters). Patient-related data and medical knowledge have to be widely available to support high-quality patient care. Furthermore, due to the increased specialization of health-care professionals, efficient collaboration is required. Personal mobile information tools have a considerable potential to realize almost ubiquitous information and collaborative support. They enable to unite the functionality of conventional tools such as paper forms, dictating machines, and pagers into one tool. Moreover, they can extend the support already provided by clinical workstations. An approach is described for the integration of mobile information tools with heterogeneous hospital information systems. This approach includes identification of functions which should be provided on mobile tools. Major functions are the presentation of medical records and reports, electronic mailing to support interpersonal communication, and the provision of editors for structured clinical documentation. To realize those functions on mobile tools, we propose a document-based client-server architecture that enables mobile information tools to interoperate with existing computer-based application systems. Open application systems and powerful, partially wireless, hospital-wide networks are the prerequisites for the introduction of mobile information tools.