Institutional Oversight of the Graduate Medical Education Enterprise: Development of an Annual Institutional Review.

BACKGROUND: The Accreditation Council for Graduate Medical Education (ACGME) fully implemented all aspects of the Next Accreditation System (NAS) on July 1, 2014. In lieu of periodic accreditation site visits of programs and institutions, the NAS requires active, ongoing oversight by the sponsoring institutions (SIs) to maintain accreditation readiness and program quality. METHODS: The Ochsner Health System Graduate Medical Education Committee (GMEC) has instituted a process that provides a structured, process-driven improvement approach at the program level, using a Program Evaluation Committee to review key performance data and construct an annual program evaluation for each accredited residency. The Ochsner GMEC evaluates the aggregate program data and creates an Annual Institutional Review (AIR) document that provides direction and focus for ongoing program improvement. This descriptive article reviews the 2014 process and various metrics collected and analyzed to demonstrate the program review and institutional oversight provided by the Ochsner graduate medical education (GME) enterprise. RESULTS: The 2014 AIR provided an overview of performance and quality of the Ochsner GME program for the 2013-2014 academic year with particular attention to program outcomes; resident supervision, responsibilities, evaluation, and compliance with duty-hour standards; results of the ACGME survey of residents and core faculty; and resident participation in patient safety and quality activities and curriculum. The GMEC identified other relevant institutional performance indicators that are incorporated into the AIR and reflect SI engagement in and contribution to program performance at the individual program and institutional levels. CONCLUSION: The Ochsner GME office and its program directors are faced with the ever-increasing challenges of today's healthcare environment as well as escalating institutional and program accreditation requirements. The overall commitment of this SI to advancing our GME enterprise is clearly evident, and the opportunity for continued improvement resulting from institutional oversight is being realized.

Developing a Standardized and Sustainable Resident Sign-Out Process: An AIAMC National Initiative IV Project.

BACKGROUND: Duty hour restrictions imposed upon training physicians have led to increased handoffs and the potential for discontinuity in patient care. Research has demonstrated a significant opportunity for decreasing errors with a standardized handoff process. Thus, we designed a project to implement a standardized approach to handoffs, specifically resident-to-resident handoffs. METHODS: We performed an initial assessment of the tools, practices, and policies currently in use to facilitate handoffs institutionally. Subsequently, we created a template within our electronic medical record and paired it with a verbal handoff process. We developed a plan to build department champions to disseminate information and provide mentorship. We intend to evaluate this process at designated intervals to ensure sustainability. RESULTS: Survey results were obtained from 45 faculty and 61 residents from a wide representation of specialties. We found that although a subjective sense of satisfaction was present, there was substantial variability between processes. Seventy-two percent of faculty reported at least once identifying a patient safety issue that occurred as a result of the handoff process, but 77% of faculty sometimes or never supervised the process. Eighty percent of residents reported sometimes or never receiving feedback on their handoffs. CONCLUSIONS: Based on medicine's evolving environment and an apparent opportunity to optimize resident training and patient safety, we developed a plan to standardize, implement, and evaluate resident handoffs within our system. The results thus far have resulted in a gap analysis that will serve as the basis for reporting finalized data at the conclusion of this prospective study.

Implementation of a faculty development curriculum emphasizing quality improvement and patient safety: results of a qualitative study.

BACKGROUND: We developed a faculty development curriculum emphasizing quality improvement and patient safety. Our project focused on developing a learning environment that fosters resident education in quality improvement and patient safety. METHODS: A multidisciplinary team developed a survey to assess baseline perceptions of quality improvement tools and training and resident participation in quality improvement and patient safety programs. We then developed a curriculum to address deficiencies. The curriculum paired residents with faculty. At the completion of the first curriculum cycle, we asked faculty and residents to complete the same survey. RESULTS: Our pilot survey revealed a need for a comprehensive program to teach faculty and residents the art of teaching. Our follow-up study showed an increase in the number of residents and faculty who reported that their programs were extremely or very good at providing tools to develop skills and habits to practice quality improvement. We also had a statistically significant decrease (15.8%, P=0.0128) in faculty who reported their program as not at all effective at providing resident quality improvement tools and skills. Among residents and faculty, we had a 12% (P=0.2422) and a 38.2% (P=0.0010), respectively, improvement in reported monthly resident involvement in quality improvement and patient safety projects. CONCLUSION: We demonstrated that developing a sustainable and practical faculty development program within a large academic medical center is feasible. Our postimplementation survey demonstrated an improvement in perceived participation in quality improvement, patient safety, and faculty development among faculty and residents. Future targets will focus on sustaining and spreading the program to all faculty and residents in the institution.

Developing a Practical and Sustainable Faculty Development Program With a Focus on Teaching Quality Improvement and Patient Safety: An Alliance for Independent Academic Medical Centers National Initiative III Project.

BACKGROUND: Teaching the next generation of physicians requires more than traditional teaching models. The Accreditation Council for Graduate Medical Education's Next Accreditation System places considerable emphasis on developing a learning environment that fosters resident education in quality improvement and patient safety. The goal of this project was to develop a comprehensive and sustainable faculty development program with a focus on teaching quality improvement and patient safety. METHODS: A multidisciplinary team representing all stakeholders in graduate medical education developed a validated survey to assess faculty and house officer baseline perceptions of their experience with faculty development opportunities, quality improvement tools and training, and resident participation in quality improvement and patient safety programs at our institution. We then developed a curriculum to address these 3 areas. RESULTS: Our pilot survey revealed a need for a comprehensive program to teach faculty and residents the art of teaching. Two other areas of need are (1) regular resident participation in quality improvement and patient safety efforts and (2) effective tools for developing skills and habits to analyze practices using quality improvement methods. Resident and faculty pairs in 17 Ochsner training programs developed and began quality improvement projects while completing the first learning module. Resident and faculty teams also have been working on the patient safety modules and incorporating aspects of patient safety into their individual work environments. CONCLUSION: Our team's goal is to develop a sustainable and manageable faculty development program that includes modules addressing quality improvement and patient safety in accordance with Accreditation Council for Graduate Medical Education accreditation requirements.